Chapman Hyundai Phoenix
Phoenix, AZ
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1,208 Reviews of Chapman Hyundai Phoenix
Elantra Rafael Felix was extremely helpful. We purchased a Sonata in 2016 and was not happy with the entire process. We had decided to never buy another vehic Rafael Felix was extremely helpful. We purchased a Sonata in 2016 and was not happy with the entire process. We had decided to never buy another vehicle from Chapman Hyundai. We gave them another chance and had a pleasant experience. More
The best I am highly satisfied with my purchase I am definitely recommend Hyundai to everyone and I will be a return customer for the rest of my life I am highly satisfied with my purchase I am definitely recommend Hyundai to everyone and I will be a return customer for the rest of my life More
Poor Service Department Customer Service I brought my 2011 Sonata in for tire re-balancing and rotation service around 99k miles. At the time of the appointment I spoke with the service coor I brought my 2011 Sonata in for tire re-balancing and rotation service around 99k miles. At the time of the appointment I spoke with the service coordinator Jamie about another issue I was having where my steering column was making a clunking sound. She informed me she would make notes in my file for a fix next time I came in. I figured otu what was causing the issue and come to find out there was a warranty extension out to 100k miles for the problem (steering column MDPS). Now I call Chapman Hyundai to get it fixed, but because my car is 200 miles over 100k they won't fix it under warranty even though I spoke to them about it prior to 100k. I will never use their service department again. Purchased my last car through them....will never visit this establishment again. VERY POOR CUSTOMER SERVICE. More
My 2017 Elentra Rafael Felix and Huey Dao have done an awesome job of helping me with the purchase of my new Elantra . IF you need a new car go see Rafael Felix he wi Rafael Felix and Huey Dao have done an awesome job of helping me with the purchase of my new Elantra . IF you need a new car go see Rafael Felix he will help you!! More
Car Purchase Got exactly what I wanted, Fred got the deal done and made sure it was at the price I needed to ensure the deal was done! Got exactly what I wanted, Fred got the deal done and made sure it was at the price I needed to ensure the deal was done! More
Very impressed. As I have already stated, Justin is the real deal not only helpful but such a nice iindividual and very informative, thank you Justin you made Chapman As I have already stated, Justin is the real deal not only helpful but such a nice iindividual and very informative, thank you Justin you made Chapman a very nice overall experience. More
Another excellent experience. This is our second purchase of a new Hyundai in two years. Because of our first experience we shopped there first and exclusively for our second new This is our second purchase of a new Hyundai in two years. Because of our first experience we shopped there first and exclusively for our second new Hyundai, which was excellent as well. More
Meinhold/Runcorn I am very satisfied with my new car, the car has everything that I could have dreamed for and more. The staff is amazing and answered all my questions I am very satisfied with my new car, the car has everything that I could have dreamed for and more. The staff is amazing and answered all my questions without any hesitation. More
I made a new friend the day I purchased my car. I purchase my car over several years ago overall the car dealership was great but not as great as the salesman, Ron Hodge. I was intimidated by dealer I purchase my car over several years ago overall the car dealership was great but not as great as the salesman, Ron Hodge. I was intimidated by dealerships so I shared with him my concerns and he listened. I left that day not only making a friend with Ron but as a first time car buyer. An experience I'll remember forever, today Ron still calls to say hello. When I service my vehicle he's one I make efforts to visit. I remember him by his candor and his ability to listen to my needs as a customer. More
Excellent service at Chapman Hyundai Overall everything went extremely smoothly during my purchase experience with Chapman Hyundai. From start to finish, all of the people that I worked w Overall everything went extremely smoothly during my purchase experience with Chapman Hyundai. From start to finish, all of the people that I worked with were helpful, knowledgeable and professional. I have only good things to say about my experience with this dealership. More