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Chapman Hyundai Phoenix

Phoenix, AZ

3.9
1,208 Reviews

999 West Bell Road

Phoenix, AZ

85023

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1,208 Reviews of Chapman Hyundai Phoenix

September 15, 2017

Elantra Rafael Felix was extremely helpful. We purchased a Sonata in 2016 and was not happy with the entire process. We had decided to never buy another vehic More

by logelinr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Felix
Sep 25, 2017 -

Chapman Hyundai Phoenix responded

So awesome thank you for giving us a 2nd opportunity and making it great for you that make us so proud to serve you. We look forward to serving you with your future needs. -George Salman | GM

September 15, 2017

The best I am highly satisfied with my purchase I am definitely recommend Hyundai to everyone and I will be a return customer for the rest of my life More

by Chrisp77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veda Schreiber, Celso Irizarry
Sep 20, 2017 -

Chapman Hyundai Phoenix responded

Thank you again for taking the time to share your Amazing feedback. I am so happy to hear we are the dealer that you can trust to recommend. We look forward to always taking care of you. -George Salman | GM

September 15, 2017

Poor Service Department Customer Service I brought my 2011 Sonata in for tire re-balancing and rotation service around 99k miles. At the time of the appointment I spoke with the service coor More

by pdurkin
Recommend Dealer
No
Employees Worked With
Jaime Heyns
Sep 21, 2017 -

Chapman Hyundai Phoenix responded

Mr. Durkin - Thank you for taking the time to speak with me and trying to rectify your concern. I was able to able to get assistance from Hyundai on the repairs and would like to set an appointment. I know we have exchanged voicemail's the past couple of days. Please feel free to call me at (602)866-6162 or email me at justinlenocker@chapmanchoice.com to set the appointment. -Justin Lenocker | Service Manager

September 15, 2017

My 2017 Elentra Rafael Felix and Huey Dao have done an awesome job of helping me with the purchase of my new Elantra . IF you need a new car go see Rafael Felix he wi More

by jessicatucci19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hal Bliss, Rafael Felix, Huy Dao
Sep 21, 2017 -

Chapman Hyundai Phoenix responded

Jessica - Congratulations on your new Elantra GREAT CHOICE! Thank you for your business and the compliments you shared about the team. We look forward to taking care of you for life. -George Salman | GM

September 15, 2017

Car Purchase Got exactly what I wanted, Fred got the deal done and made sure it was at the price I needed to ensure the deal was done! More

by amberdrives
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred G., Michael Cialdella
Sep 21, 2017 -

Chapman Hyundai Phoenix responded

Congratulations! We're happy to hear you got exactly what you wanted. Fred is a great asset to the team and I will be sure to share your feedback. We look forward to taking care of you with your future needs. -George Salman | GM

September 15, 2017

Very impressed. As I have already stated, Justin is the real deal not only helpful but such a nice iindividual and very informative, thank you Justin you made Chapman More

by gregnt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cialdella, Justin Creasy
Sep 21, 2017 -

Chapman Hyundai Phoenix responded

Thank you for sharing your kind words about Justin and the Chapman Bell Rd. Team. I will be sure to recognize Justin for taking care of you, and thank you for your business. -George Salman | GM

September 12, 2017

Another excellent experience. This is our second purchase of a new Hyundai in two years. Because of our first experience we shopped there first and exclusively for our second new More

by russell.lunceford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cialdella, Young Yoon
Sep 18, 2017 -

Chapman Hyundai Phoenix responded

Thank you so much for your loyalty and repeat business we truly appreciate it and the feedback is great. -George Salman | GM

September 10, 2017

Meinhold/Runcorn I am very satisfied with my new car, the car has everything that I could have dreamed for and more. The staff is amazing and answered all my questions More

by mlruncorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Felix
Sep 11, 2017 -

Chapman Hyundai Phoenix responded

Congratulations! You earned it, we’re thankful to hear you have a chance to work with our amazing staff and get the car of your dreams. Call us anytime you have any questions, we look forward to taking care of you for life. -George Salman | GM

September 10, 2017

I made a new friend the day I purchased my car. I purchase my car over several years ago overall the car dealership was great but not as great as the salesman, Ron Hodge. I was intimidated by dealer More

by Shayshabi
Recommend Dealer
Yes
Employees Worked With
Ron Hodge
Sep 11, 2017 -

Chapman Hyundai Phoenix responded

Wow! Nothing makes us happier than to hear that our customers have a dealer and staff they can completely trust. Thank you so much for your business and sharing your kind words. We look forward to taking care of you for life. -George Salman | GM

September 10, 2017

Excellent service at Chapman Hyundai Overall everything went extremely smoothly during my purchase experience with Chapman Hyundai. From start to finish, all of the people that I worked w More

by danahanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cialdella, Johnny Rodriguez, Jose "JP Palayo
Sep 11, 2017 -

Chapman Hyundai Phoenix responded

Thank you for sharing your experience with our Chapman Hyundai Team. We really appreciate your business and value your time, look forward to serving you for life, and any referrals you send our way. -George Salman | GM

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