Chapman Hyundai Phoenix

I was in and out in np time at all. I came in for my first lube and oil change. They did wash the car. first lube and oil change. They did wash the car. More

Steve, our sales person, was absolutely great! He took all the time necessary to explain all the details of the car we were purchasing. He was very reassuring to our daughter about the mileage rating for all the time necessary to explain all the details of the car we were purchasing. He was very reassuring to our daughter about the mileage rating for the vehicle and the new technology used to achieve that mileage. He was very attentive & patient and very thorough. I'd highly recommend Steve. More

Jaime helped me on three different occassions with warranty work on my 2011 Sonata. With all three occurances she was extremely, helpful, friendly, courteous and went above and beyond to make sure I w warranty work on my 2011 Sonata. With all three occurances she was extremely, helpful, friendly, courteous and went above and beyond to make sure I was satisfied with my service experience. She even offered a restaurant location nearby while the work was being done! The service work on all three occurances were also taken care of without issue. I'm a very happy customer! More

Jaime was very welcoming and made it a no-hassle experience. She kept me informed about the progress and what they were doing to ensure that the problem would be fixed. She provided me with a cour experience. She kept me informed about the progress and what they were doing to ensure that the problem would be fixed. She provided me with a courtesy car when the work on my car took longer than originally expected, and all work was covered by warranty. More

I was welcomed immediately upon my arrival at the service garage. Mr. Rosen asked me a few quewtions and I told him the issues I was having with my Elantra. I was told to go to the waiting area where we ha garage. Mr. Rosen asked me a few quewtions and I told him the issues I was having with my Elantra. I was told to go to the waiting area where we had coffee and pastries, up-to-date magazines (that almost never happens) and a television. The service was performed on my car including two recall matters which I had forgotten to mention. Mr. Rosen came in during the waiting period to let me know that the procedures had been done and that my car was being washed and would be delivered to me immediately. I was pleased how smoothly things went and how nice everyone was. Everyone whowas waiting seemed to feel the same way. The price was perfect . . . my warranty covered everything. More

Jaime was very professional and attentive to what I needed to have done. She warned me it could take up to three hours for the retint on the window. But it only took an hour so that was a nice surpri needed to have done. She warned me it could take up to three hours for the retint on the window. But it only took an hour so that was a nice surprise. I loved that the car was washed when it was returned to me and the little box of sweets on the dashboard. The only complaint I would make is that the guys should return the car with the same radio station on as it was given to them. ; ) More

Jamie is always professional and very customer friendly. She represents your company very well and is very informative and helpful. I feel very comfortable working with her. She represents your company very well and is very informative and helpful. I feel very comfortable working with her. More

Norm was very helpful and friendly. Daniel the driver is always very pleasant. He has driven me a couple of times while the van is being worked on. Everyone is always so nice too. Thank you. always very pleasant. He has driven me a couple of times while the van is being worked on. Everyone is always so nice too. Thank you. More

Our appointment was on time. I love the little box of candy and the carwash after service. I hope to purchase our next car from your dealership. candy and the carwash after service. I hope to purchase our next car from your dealership. More

My husband Lance now takes the car in for service. He told me all went well and was very satisfied with the service he received. I used to take the car in for service but because of my handicap I can't w told me all went well and was very satisfied with the service he received. I used to take the car in for service but because of my handicap I can't wait in the customer service area. I had to wait in the showroom. Almost every time I was there a sales person would try to sell me a new car. It's annoying. More