Chapman Honda

Top Dealership I had the pleasure of working with Tom Reesing on leasing a CRV EX-L. Tom is the most professional & friendly salesman I've ever worked with. And Ch I had the pleasure of working with Tom Reesing on leasing a CRV EX-L. Tom is the most professional & friendly salesman I've ever worked with. And Chapman Honda is an outstanding dealership. Everyone was pleasant & accommodating. I highly recommend Chapman for your vehicle needs. More

Satisfied Customer My experience overall at Chapman Honda went well. Our salesperson, Vinnie, was very friendly. He worked on the price of the vehicle a bit and helped My experience overall at Chapman Honda went well. Our salesperson, Vinnie, was very friendly. He worked on the price of the vehicle a bit and helped us feel like we were getting a good deal. My experience with the financial representative when we signed paperwork was a great experience. Nate explained our options to us, but did not pressure us into getting extras that we were not interested in. This was probably the best part of my purchasing experience at Chapman. One challenge that we ran into with our 2014 Pilot after driving it for a few days was that we discovered it had a bad battery. I am from out of town so I didn't want to drive 2 1/2 hours just to get a new battery. After a few phone calls with various representatives at Chapman, our salesperson agreed to reimburse us for the battery, which I really appreciated. There were some misunderstandings with the reimbursement receipt for the battery and it took a while to get the full price. However, we received the full reimbursement and our Pilot works great with the new battery. We love our vehicle! More

Nice new car buying experience It was very nice to visit Chapman Honda in Tucson for my first new Honda sedan. After visiting the AutoNation Honda dealer in Tucson Auto mall with mi It was very nice to visit Chapman Honda in Tucson for my first new Honda sedan. After visiting the AutoNation Honda dealer in Tucson Auto mall with mixed feelings, we decided to go to Chapman Honda on 22nd St. We have been familiar with Toyota and its employees since 1988, so I expected some aggressive salesmen who kept writing “you win” with the OTD amount that we did not like on the offer paper. After sending a request for a new car online, Tom Reesing replied back in just minutes to give us a very attractive quote that played a very important role in purchasing our new car. No pressure to buy a new car from Chapman No pressure to buy any additional insurance, options... from Chapman We bought a new 2016 Honda Accord EX sport one day after we visited Chapman There were some issues during the transaction process but Tom and Luis solved it very quickly and professionally in a friendly manner that made us very happy. Believe me, next time when you want to buy a new Honda, go directly to Chapman Honda and see Tom or Luis. You will not be disappointed. Chapman Honda is a 5 star dealership. My next new car will most likely be another Honda at Chapman Honda Tucson. More

Scratched my car and covered it with touch up paint! Im a caregiver for a Veteran and my Mother just came down with cancer. I too my car in for an Oil change. They never walk around the car and check it Im a caregiver for a Veteran and my Mother just came down with cancer. I too my car in for an Oil change. They never walk around the car and check it before or after servicing. I park in disability and am OCD about my car. My car was dusty and I had checked it for scratches just like every morning and night. I left the Dealer (with no walk around) in a hurry because I had to pick up my mother. In the confusion of getting her off the car and settled I did not walk around the car......the next morning I saw what looked to be raised plastic or wet paint when smeared. I took it to the car wash and asked them to look at it. I was told it was a deep scratch that was covered with exactly matching paint!!!!!!! Im so busy with a parent who just has surgery and a veteran suffering from PTSD!!!!! they called about the review and said Chris or the manager would call me back.....I've never been called back. they also wont honor insurences and or policies for dents and such. said I had to call Honda! I think they should do that! More

Excellent Experience We purchased a Honda Pilot from Chapman Honda after visiting couple of Honda dealers in Phoenix. Although the end we did not trade in any vehicle for We purchased a Honda Pilot from Chapman Honda after visiting couple of Honda dealers in Phoenix. Although the end we did not trade in any vehicle for this particular purchase they made a reasonable offer compared to trade in value we were offered at a dealerships in Phoenix. Those trade in offers at Honda dealers in Phoenix were an insult to one's intelligence especially in this day and age when people have access to information online. We worked with Eric Rodriguez. From the beginning he was courteous and friendly. He was listening to what we needed and looking for rather than selling us what was available on the lot. He ordered the proper model for us. He explained how to operate various functions and options on the car. Our financing also was smooth and we were not forced into purchasing warranties and other things we did not need. All and all was a smooth and enjoyable experience. Thank you Eric and Nathaniel! More

Vehicle purchase Best buying experience ever.. Beautiful building, huge selection of cars . Everybody I encountered was very nice and pleasant. There was no back and f Best buying experience ever.. Beautiful building, huge selection of cars . Everybody I encountered was very nice and pleasant. There was no back and forth and the process didn't take long . More

New 2016 Accord Alberto Gil, was a fantastic salesperson throughout the entire car leasing experience. Very fast and easy I love my 2016 Accord! Thank you everyone at Alberto Gil, was a fantastic salesperson throughout the entire car leasing experience. Very fast and easy I love my 2016 Accord! Thank you everyone at Chapman! More

Amazing Experience at Chapman Honda Abel Ramos is an amazing sales and leasing pro!!! He's very friendly and to be honest, just a real down to earth guy who is knowledgeable in the vehi Abel Ramos is an amazing sales and leasing pro!!! He's very friendly and to be honest, just a real down to earth guy who is knowledgeable in the vehicles he's working with. Abel didn't mind all the questions I threw at him and showed patience when I was deciding on which car I liked. Overall a very professional guy, to include the staff around the Chapman Honda building, which made me feel at home. This was my first time buying a brand new Honda straight off the lot and I've never felt more relaxed and at ease in the process from the beginning to the end. Thanks Chapman Honda, Abel and Staff!!! More

2016 HONDA PILOT PURCHASE Had a good experience dealing with Eric Rodriguez, E Sales Manager of Chapman Honda of Tucson. Eric was very helpful in getting us a fair trade in pr Had a good experience dealing with Eric Rodriguez, E Sales Manager of Chapman Honda of Tucson. Eric was very helpful in getting us a fair trade in price for our old vehicle and coordinated our purchase with USAA Car Buying Service in a most professional manner. No high pressure, just helpful answers to our questions. Highly Recommend. We're quite pleased with the overall transaction. More

Chapman Honda is great!! Ivan exceeded all expectations as a customer service agent. He was knowledgeable, professional and cheerful and looked sharp! The maintenance was co Ivan exceeded all expectations as a customer service agent. He was knowledgeable, professional and cheerful and looked sharp! The maintenance was completed in a timely manner and my car was even washed and partially detailed! Thanks for great service! More