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Chapman Honda
Tucson, AZ
500 Reviews
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500 Reviews of Chapman Honda
October 30, 2024
We just bought a new Honda Pilot. Ryan Valenzuela answered all the questions we had and did a fantastic job explaining everything. I would recommend asking for him if you’re on the hu Ryan Valenzuela answered all the questions we had and did a fantastic job explaining everything. I would recommend asking for him if you’re on the hunt for a new Honda! More
by Kristaflowers24
Employees Worked With
Ryan Valenzuela
October 22, 2024
STOP NOW! !! GO DOWN THE STREET TO LARRY H MILLER DODGE. I HAD THE BEST CAR BUYING EXPERIENCE WITH THEM. I'm mad at myself more for not going back to them when !! GO DOWN THE STREET TO LARRY H MILLER DODGE. I HAD THE BEST CAR BUYING EXPERIENCE WITH THEM. I'm mad at myself more for not going back to them when buying my second vehicle. I purchased a vehicle online through carguru, 2021 truck. The dealership sold me this vehicle and delivered it to me never specifying dents and scratches on vehicle. Not in pictures nothing. I was sold this truck which actually still had the previous owners security logo on it, also not in pics or specified online. I had to take more time off work go two days in a row to get this buffed out because apparently the guy doing the buffing needed the manager to work on it rather than him. 🤷♀️. When calling about the newly found security logo around my vehicle I also told them about this deep scratch on side. Not something that can be filled in. They offered to pay half if I pay half. I said no thats not good enough. That wasnt the point i can pay for it myself, the point is you sold it to me and never specified these scratches. My salesman Davajoy also stated the dealership lost money on selling this vehicle to me. Not sure how, i didn't talk price down nor did they change it. If you look at other dealerships on site you will notice they take full 360 video of cars and specify every scratch and dent. So for future shoppers I would just say go in person and check for yourself top to bottom. DONT trust them. instead of having it delivered. They should pay it all, the sales man can only say you purchased a used vehicle. So it doesn't matter how they post there vehicles online once sold it's sold. More
by jmendez2507
Employees Worked With
Davajoy
October 18, 2024
Steller customer service received from Ryan Valenzuela. From the very first telecom conversation and throughout the entire process of purchasing a vehicle, Ryan's professionalism, courtesy and attentivenes From the very first telecom conversation and throughout the entire process of purchasing a vehicle, Ryan's professionalism, courtesy and attentiveness played a key part in my decision to stop searching for other vehicles (online or from other car sales locations) and to purchase from Chapman Honda. Ryan also diligently worked to obtain a lower and better finance APR than I had already received from the banking institution I was previously prepared to sign through. During the test drive, Ryan was calm and most importantly, he was honest. My entire experience was and remains in appreciation of and for Ryan Valenzuela. High above the bar, I recommend seeking him out when you're in search of and thinking of your next vehicle purchase. More
by J. Nanini Adams
Employees Worked With
Ryan Valenzuela
October 13, 2024
I purchased a vehicle online through carguru, 2021 truck. The dealership sold me this vehicle never specifying dents and scratches on vehicle. Not in pictures nothing. I was sold this truck which actually st The dealership sold me this vehicle never specifying dents and scratches on vehicle. Not in pictures nothing. I was sold this truck which actually still had the previous owners security logo on it, also not in pics or specified online. I had to take more time off work go two days in a row to get this buffed out because apparently the guy doing the buffing needed the manager to work on it rather than him. 🤷♀️. When calling about the newly found security logo around my vehicle I also told them about this deep scratch on side. Not something that can be filled in. They offered to pay half if I pay half. So I would go in person and check in the future for myself instead of having it delivered to me. They should pay it all, the sales men can only say you purchased a used vehicle. So it doesn't matter how they post there vehicles online once sold it's sold. More
by jmendez2507
Employees Worked With
Dj
September 18, 2024
I had the pleasure of working with Ryan Valenzuela on the purchase of a certified pre-owned CRV. He was both helpful and knowledgeable. Chapman Honda is lucky to have him on their sales team. Many thanks R purchase of a certified pre-owned CRV. He was both helpful and knowledgeable. Chapman Honda is lucky to have him on their sales team. Many thanks Ryan! More
by katz1
Employees Worked With
Ryan Valenzuela
July 18, 2024
Ryan Valenzuela, your friendly and caring approach made the process very easy for me. I'll definitely recommend your services to my family and friends. the process very easy for me. I'll definitely recommend your services to my family and friends. More
by adriana
Employees Worked With
Ryan Valenzuela
July 10, 2024
Looked on a car on their website, they said It had no issues And they had the keys in hand ready to go. Marco is a liar dont do the pre approval he deceived us to pressure us to do the pre Approval ahead issues And they had the keys in hand ready to go. Marco is a liar dont do the pre approval he deceived us to pressure us to do the pre Approval ahead of time to "Have everything ready to go when we got there" Turns out the car wasn't ready had not even been inspected. Wasn't cleaned? Ac dosnt work additional damage.... He was more worried about getting that credit and forcing us Into an agreement before we even saw the vehicle! We drove 5 hours only to be told The vehicle couldn't even be sold in its condition! Marco knew that So he conveniently left before we got there and left it up to lupita to have to deal with us More
by flipfew
Employees Worked With
Marco Fuentes
