Chapman Ford of Horsham

Aj was my salesman, everything was ok. the paperwork went fine. the deal was running boards to be installed after the sale, which took 5days. while i was waiting for them. i called about the paperwork went fine. the deal was running boards to be installed after the sale, which took 5days. while i was waiting for them. i called about there was no owners manual. they told me they dont come with one. lies, uri told me he would look into it and call me back. never called back. as far as being detailed when i picked it up.the car, not clean back windows never touched , when i picked up car today still no word on owners manual, the car was bought in canada so it was in french, you would thing when you guys put a car on a lot to sell, i would think you check make sure everything is there to sell. owners manual. im paying alot of money for that car. pretty sad. More

Was a good experience and feel as if we got a good deal. They will get my business in the future They will get my business in the future More

Outstanding service. All questions answered clearly. Explained the sales process, including financing issues. Was very helpful providing information on the disposal of All questions answered clearly. Explained the sales process, including financing issues. Was very helpful providing information on the disposal of my previous Mustang EV. More

AJ did a great job of finding the right vehicle and right price point. I really appreciate his calm and honest demeanor. price point. I really appreciate his calm and honest demeanor. More

Had body work done what I had done came back that said only 1 year warranty when I was told lifetime lied straight to face awful work only 1 year warranty when I was told lifetime lied straight to face awful work More

Watched them blame a customer for being upset at the service desk. How truly disappointing. service desk. How truly disappointing. More

Just had my car in for a recall issue and inspection as well as an oil change. Patrick the mechanic and Mike Kilgus the service writer did an excellent job. I would recommend them and Chapman, for sure. well as an oil change. Patrick the mechanic and Mike Kilgus the service writer did an excellent job. I would recommend them and Chapman, for sure. More

Had a great experience there, everything went well and was the fastest time in and out of a dealership. Everyone was a pleasure to work with was the fastest time in and out of a dealership. Everyone was a pleasure to work with More

I was looking for a reliable used car and John helped me look at multiple cars and find something that worked perfectly for me and my family. He was kind and patient during the entire process. Thank you Joh look at multiple cars and find something that worked perfectly for me and my family. He was kind and patient during the entire process. Thank you John. We will definitely be back! More

I worked with John Shipley at Chapman Horsham and he was efficient, responded promptly, worked with me easily and with true professionalism and clear knowledge of the cars he was showing me. efficient, responded promptly, worked with me easily and with true professionalism and clear knowledge of the cars he was showing me. More