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Chapman Ford
Columbia, PA
28 Reviews
At Chapman Ford of Columbia, we like to think of ourselves as more than just a place to get a great deal on Ford vehicles. We're a place where drivers from all over Pennsylvania can turn to when they want first-rate, personalized customer service they can brag about to their friends. From assisting you with initial model research to helping keep your ride running like new with expert Ford service, we always put the customer first!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 28 reviews
July 18, 2024
I don’t as pleased with the friendliness of the sales staff at the dealership staff at the dealership More
by bradream
April 10, 2024
Staff was friendly and treated me like I was part of the family. They wanted to make sure I was 100% happy with my purchase and wanted to make this process as painless as possible. I would recommend this pl family. They wanted to make sure I was 100% happy with my purchase and wanted to make this process as painless as possible. I would recommend this place to anyone. More
by Tom C
March 07, 2024
This was the most pleasant car buying experience I've ever had. Everything was perfect. Our salesman, Anthony, was so knowledgeable and the GM, Keith, made sure to get us the best deal on the car I r ever had. Everything was perfect. Our salesman, Anthony, was so knowledgeable and the GM, Keith, made sure to get us the best deal on the car I really wanted. Thank you guys so much! I love my new Ford Mustang Mach E GT Performace. I highly recommend anyone go to this location when it's time for you to buy a new car. You will not be disappointed. More
by hthr09
March 01, 2024
I purchased my truck 8 yrs ago. Part of my deal was free inspections. Today they refused to pass my inspection due to the tires and rims I had on my truck for several years. This Part of my deal was free inspections. Today they refused to pass my inspection due to the tires and rims I had on my truck for several years. This is one way to void my free inspections. VERY POOR customer service experience. More
by Dshank111861
February 05, 2024
Transaction was smooth and spot on with my trade. Would highly recommend. Manager and staff very knowledgeable. Would highly recommend. Manager and staff very knowledgeable. More
by Dre175511
January 23, 2024
Anthony did a great job working with me to find a vehicle for my son. He was very helpful and not pushy during the process. I would highly recommend the dealership to anyone looking for a new or used vehicle for my son. He was very helpful and not pushy during the process. I would highly recommend the dealership to anyone looking for a new or used vehicle. More
by Scott
January 20, 2024
Chapman ford of columbia was over the top in assisting me with the purchase of the vehicle I was interested in answered all the question I had about everything salesman was very helpful on vehicles test dr with the purchase of the vehicle I was interested in answered all the question I had about everything salesman was very helpful on vehicles test drive entire staff was super friendly As well. I deff recommend them for ur next purchase of vehicle new or used More
by Steamboat
December 30, 2023
The experience at this dealership was excellent From the initial phone call to driving away away the initial phone call to driving away away More
by helenamaggie
Employees Worked With
Other Employees :
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December 10, 2023
Salesman David was terrific but service missed a few things. Awaiting owners manual for vehicle things. Awaiting owners manual for vehicle More
by rstockba
July 16, 2023
My salesman Anthony was great. He made the entire process easy and painless, and ultimately helped make my decision to purchase the vehicle I did. He made the entire process easy and painless, and ultimately helped make my decision to purchase the vehicle I did. More
by mjbowers2123
