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Chapman Ford Northeast Philadelphia - Service Center

Philadelphia, PA

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376 Reviews

376 Reviews of Chapman Ford Northeast Philadelphia - Service Center

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April 10, 2019

Service Great service from beginning to end. Made appointment online. Bob kept me advised during my time at Chapman. Follow up from Chapman to make sure every More

by mctustin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for your wonderful feedback! We hope to see you again soon!

April 10, 2019

All of the work was completed in a timely manor From when my car was dropped off to the time I picked it up everyone was professional the work was completed in a timely manor More

by FRANTOM88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lonnie
Apr 11, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for your kind words! We hope to see you again soon.

April 10, 2019

Awesome service I wouldn’t go anywhere else to buy or service my vehicles. I have been going to Chapman for 34 years. I can always count on them More

by Steve K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you, Steve! We truly appreciate it and hope to see you again soon!

April 10, 2019

Recall service was completed the same day, very fast and professional service. I've used this place a few times, and will continue to do so. Professional, consisten More

by padeerhunter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you! We truly appreciate you taking the time to leave us a review and we hope to see you again soon!

April 10, 2019

Awesome service I had to take my car in for an air bag recall and problems with my key fob. I went on a Saturday, yes a Saturday morning at 8. James was awesome! He g More

by shalanesmith9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Melnick
Apr 11, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for your kind words! We truly appreciate it and hope to see you again soon.

April 10, 2019

Vehicle service Had a service appointment for my F150. When I arrived Bob handled everything professionally and it was a pleasure along with him. He had my vehicle co More

by jnlb50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for taking the time to leave us great feedback! We truly appreciate it and hope to see you again soon.

April 10, 2019

Make Bob a Manager! Bob has been helping my family with all of our vehicle service needs for...25 years now? I think that number is right, ever since my dad got his 1994 More

by NickNickBoBickBananaFanaFoFick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for your kind words, Nick! We truly appreciate your feedback and hope to see you again soon!

April 10, 2019

10,000 mile tuneup Very knowledgeable, responsive.and reliable. I appreciate the service over the years, and I will continue to recommend the Chapman Service. Departmen More

by SHIBE50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Masusock
Apr 11, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for your kind words! We hope to see you again soon.

April 10, 2019

Quick in and out Always in and out quickly and bob makes sure everything is done well as well as steve the mechanic Always happy to come back knowing I’ll be taken c More

by GANVTCBM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for taking the time to leave us a review! We truly appreciate it and look forward to seeing you again soon!

April 10, 2019

Service Excellent service and professionalism! Always courteous and prompt when discussing vehicle related topics. Been working with Bob for a quite a few y More

by MATTCOMEY22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for your kind words, Matt! We truly appreciate it and look forward to your next visit.

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