Chapman Ford Northeast Philadelphia - Service Center
Philadelphia, PA

377 Reviews of Chapman Ford Northeast Philadelphia - Service Center
Great service The service was excellent im well please and satisfy. Took a lil long but it’s worth the wait. Also the Environment is helpful and friendly The service was excellent im well please and satisfy. Took a lil long but it’s worth the wait. Also the Environment is helpful and friendly More
Warranty Fast and friendly service, Joseph was great with walking me through the warranty process. Did not wait long from the time I arrived until the car was Fast and friendly service, Joseph was great with walking me through the warranty process. Did not wait long from the time I arrived until the car was fixed. More
Excellent Service My service manager was very friendly, helpful and courteous. My car was done in the time that Bob said it would be. The waiting area is clean and c My service manager was very friendly, helpful and courteous. My car was done in the time that Bob said it would be. The waiting area is clean and comfortable. More
My Experirnce My experience with Chapman Ford was outstanding. Everyone was very helpful and friendly from me dropping off my car to the completion of my service . My experience with Chapman Ford was outstanding. Everyone was very helpful and friendly from me dropping off my car to the completion of my service . More
Tune-up The VW team provided excellent and superior service for all of my repair needs. They took the fear out of auto repair on how my vehicle works and wha The VW team provided excellent and superior service for all of my repair needs. They took the fear out of auto repair on how my vehicle works and what my vehicle needs to run smoothly. The VW team provided fast and reliable service. More
Great customer service. I look forward to my visits to my dealer,whether it's to purchase or maintain my vehicle. The customer service is exemplary.great Job. I have develope I look forward to my visits to my dealer,whether it's to purchase or maintain my vehicle. The customer service is exemplary.great Job. I have developed a relationship with the staff here and look forward to maintaining and building that relationship.. More
Recall Warranty service No hassle service on recalled airbag. Pleasant staff. Replaced airbag that had been recalled without any evidence that the work had been done, so work No hassle service on recalled airbag. Pleasant staff. Replaced airbag that had been recalled without any evidence that the work had been done, so work was clean and neat. More
in & out in 45 minutes I had a 8AM appointment and they had my truck on the lift at 8:05 AM They had my truck finish at 8:45AM good fast service I had a 8AM appointment and they had my truck on the lift at 8:05 AM They had my truck finish at 8:45AM good fast service More
Oil Change Jim was great as he set the appropriate expectations for me. Ex. Wait time etc. He's a real asset to your company. Well done! Jim was great as he set the appropriate expectations for me. Ex. Wait time etc. He's a real asset to your company. Well done! More
Brought my car in brakes were failing Tom the service manager took me rating told him what was happening told me what he thought it was got into Rent-A-Car and got me home At the car to Tom the service manager took me rating told him what was happening told me what he thought it was got into Rent-A-Car and got me home At the car today so I was done More