Chapman Ford Northeast Philadelphia

Larry made my purchase experience phenomenal. He was beyond friendly - he assited me well beyond the sale by aligning my vehicle preferences before driving off the lot. Certainly made the purchase 100 t beyond friendly - he assited me well beyond the sale by aligning my vehicle preferences before driving off the lot. Certainly made the purchase 100 times better than I expected. More

I had a wonderful experience dealing with Jim in the buyout of the lease on our vehicle. Jim was friendly, courteous, informative and speedy. He made the entire process simple and painless. I appreciate buyout of the lease on our vehicle. Jim was friendly, courteous, informative and speedy. He made the entire process simple and painless. I appreciated his help immensely and would not hesitate to use him or the dealership again for future purchases. More

I'm an old man that has purchased a lot of cars in my I'm an old man that has purchased a lot of cars in my lifetime, never without some sort of bad feelings after. I can now honestly say this experience I'm an old man that has purchased a lot of cars in my lifetime, never without some sort of bad feelings after. I can now honestly say this experience changed that. From the time I walked inthe door I felt at ease, all my questions were answered to my satisfaction. Imade the deal and walked out happy. More

Mike was extremely friendly, helpful, and courteous. The whole car buying experience was made very simple for me, I've never had better customer service! whole car buying experience was made very simple for me, I've never had better customer service! More

My experience and time spent at Chapman was great. Working with Jim Stevenson and the rest of the staff there was very easy and comfortable. They made finding a vehicle a positive experience. I alwa Working with Jim Stevenson and the rest of the staff there was very easy and comfortable. They made finding a vehicle a positive experience. I always recommend this dealer to anyone looking to buy or lease a vehicle. More

My visit to Chapman's Ford was after two to three weeks My visit to Chapman's Ford was after two to three weeks of listening to promises of varying degrees. Before learning exactly what I was looking for My visit to Chapman's Ford was after two to three weeks of listening to promises of varying degrees. Before learning exactly what I was looking for, The staff demonstrated the willingness to help and work with me that ended with an experience I feel they can be proud of. After making the deal the excelent experience continued with a complete breifing about finance and capabilities of the vehicle. Yes I have purchased vehicles from this dealer previously and am a little bias to others however, I was genuinely satisfied with the service. More

Mr. Becker was very professional but at the same time, he Mr. Becker was very professional but at the same time, he was friendly; as a woman buying a used car I went into the dealership a little apprehensiv Mr. Becker was very professional but at the same time, he was friendly; as a woman buying a used car I went into the dealership a little apprehensive. However, Mr. Becker helped me through the process and now I am the very happy owner of a beautiful car. I decided to go with Ford because it was the only car company that refused the government bail out money. I am now a satisfied Ford costumer and I will definitely recommend this dealership and Mr. Becker to any of my friends that is looking for a car. More

Barry Hyman at Chapman was the dealer who helped me get my new Ford Fiesta, which is a great car. He was terrific, to say the absolute least. With great efficiency and patience with my nervousness, my daug my new Ford Fiesta, which is a great car. He was terrific, to say the absolute least. With great efficiency and patience with my nervousness, my daughter's and grandson's many questions, and all of the complex financial arrangements -- he helped me get the best possible deal. I am extremely grateful to him for his help with the many details, which he handled so well. thanks very much! Joan L. Coale More

My wife and I are regular customers at Chapman Ford/Lincoln/VW. Over the past 9 years we've purchased approximately 8 new vehicles from Chapman. Each and every time we've been treated courteously, Ford/Lincoln/VW. Over the past 9 years we've purchased approximately 8 new vehicles from Chapman. Each and every time we've been treated courteously, kindly and professionally. We would NOT dream of going ANYWHERE else to purchase our new Ford vehicles. Our salesman, Mike Foster has always worked hard and bent over backwards to take care of us. New Vehicle manager Ken Nixon has always worked to give us the absolute best deal on the vehicles and financing and General Sales Manager Jim Casey always keeps an eye on things to make sure we're being taken care of. We're happy to be Chapman customers and always will be. More