Chapman Ford Northeast Philadelphia

When my classic Mercedes died, I wanted to lease a new Lincoln, but did not have alot of time to spend. I was shown choices given options, received the advertised lease program and then the dealer/sales Lincoln, but did not have alot of time to spend. I was shown choices given options, received the advertised lease program and then the dealer/sales rep located a 2011 model at another dealers (2011 models had the special lease program) in the color and interior with the options I wanted. From arrival to pickup took a day, and the rep spent almost an hour showing me how to use the car's features and the Sync system. A very good experience. More

I have been leasing mercurys for at least 25 years- and have been dealing with the same salesman Jim Stevenson- The service that he offers is excellent and its the reason that I continually come back have been dealing with the same salesman Jim Stevenson- The service that he offers is excellent and its the reason that I continually come back to him for my car leasing/ buying. He makes the process seamless and easy and takes care of every detail. More

Michael was extremely helpful and professional. I live out of town, so I worked with Michael and my brother-in-law on picking out the perfect car. The finance people were extremely helpful as well. out of town, so I worked with Michael and my brother-in-law on picking out the perfect car. The finance people were extremely helpful as well. More

Mr. Short was very helpful in locating the best car that matched my family's needs and budget. He kept in contact with my family after the sale to see if we had any addition questions about our purchase. I matched my family's needs and budget. He kept in contact with my family after the sale to see if we had any addition questions about our purchase. I would recommend Mr. Short and Chapman Ford to all of my family and friends because they were very professional and helpful before, during, and after the sale of my car. More

Got a great deal on a new 2011 Tiguan. Got what I asked for with trade in vehicle. Larry, cut right to the chase, no haggling back and forth, asked me what I was looking for, went and got the deal for me. for with trade in vehicle. Larry, cut right to the chase, no haggling back and forth, asked me what I was looking for, went and got the deal for me. Larry is an experienced salesman with 40 years experience, he was funny, pleasant and wonderful to work with. I would highly recommend this salesman and dealership to anyone. Great Job Larry!! More

My boyfriend and I went to Chapman to look for a used car. We were assissted by Bob Masusock we told him what we were looking for, and the next morning he had already called us back! Bob was great, and car. We were assissted by Bob Masusock we told him what we were looking for, and the next morning he had already called us back! Bob was great, and we love our Pontiac! Bob Masusock delivers! Thanks Chapman! More

Shopping for a new vehicle is always a bit intimidating. Mr. Stevenson was very professional, knowledgeable, and friendly. He went out of his way to make sure our experience was hassle free and as enjoyable Mr. Stevenson was very professional, knowledgeable, and friendly. He went out of his way to make sure our experience was hassle free and as enjoyable as possible. I would definately recommend your dealership to friends who are looking for a new car. More

I bought a new VW GTI on the Internet working with Paula Carlin who was extremely helpful. I was looking for a fair price and I needed to have a car by a particular date. Chapman had only recently received Carlin who was extremely helpful. I was looking for a fair price and I needed to have a car by a particular date. Chapman had only recently received the VW franchise but this was a very good experience so if my purchase is any kind of guide this dealership should do very well. I had contacted several other dealerships on the web but Paula at Chapman was one of the only people who listened carefully to what I wanted instead of giving me the runaround and the usual sales lines. The transaction was very professionally handled and the price was a good one. The combination of the good price and the attentive and efficient service was what made me decide on Chapman. Other dealerships offered a good price and several sales people were pleasant and efficient they wouldn't guarantee that a car would be ready when I needed it. Others offered a *best deal* thousands of dollars more than Chapman's quote. Some were rude and/or thought I was stupid and/or an easy mark. Paula, on the other hand, gave me a good price at the beginning, was straightforward about the transaction and kept me well informed as the car made its way from the factory in Germany to the dealership. Mike O'Brien handled the delivery of the car on the day I picked up the vehicle and was helpful in going over the car's features. I'd try Chapman again if I were buying another car. More

It was a great experience to work with Mr.Foster. I just told him what I wanted, and he got it for me. I highly recommend him!!!!!!!!!! told him what I wanted, and he got it for me. I highly recommend him!!!!!!!!!! More

Chapman was recommended to me by a very close, trusted friend. As a VW enthusiast, I was in the market for a new GTI, and though Chapman only recently started selling the brand, I am happy to report the e friend. As a VW enthusiast, I was in the market for a new GTI, and though Chapman only recently started selling the brand, I am happy to report the experience was outstanding. The sales professionals were upfront and honest about their level of knowledge regarding the brand and the specifics behind certain models. However, they showed a genuine interest and investment in gaining my trust, and learning more about the cars. I was happy to share my genuine love for the VW brand, and hope that the sales team has learned a few tips they can use moving forward in selling the VW models. The sales, finance and managment teams were all top-notch professionals, and I was treated with the utmost respect, courtesy and service level. I look forward to visiting the dealer again for my first service, and to do business with them again when my new lease terms in 3yrs. Thanks Chapman!!! More