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Chapman Ford Northeast Philadelphia

Philadelphia, PA

4.8
799 Reviews
For over 40 years, Chapman has been building a reputation for excellence as Philadelphia's premier Ford dealership. With our family atmosphere and dedication to providing each and every customer with the best experience possible, there is no better place to buy and service your vehicle. Your 100% satisfaction is our #1 priority. From our large inventory of vehicles to fit every need to longstanding relationships with banks and financial institutions around the region to secure approvals, no one is better prepared to offer you the best options for your situation. Whether you have perfect credit, or need help finding a program to rebuild yours after a challenge, pay us a visit-- we will make sure you're taken care of.
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9371 Roosevelt Blvd

Philadelphia, PA

19114

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Showing 799 reviews

February 08, 2012

On December 28 I visited Chapman Dealership. I had a very good experience buying my new car. Bob assisted me with the purchase of 2006 Nissan Altima. His work was exceptional. He's answered all of the questi More

by teresalepa29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Masusock
February 02, 2012

I would like to thank Mike Foster for his kindness and wonderful hospitality. It was a pleasure to work with such a great man. I was pre-approved for a vehicle but I decided that was not the car I wanted. More

by andrewsmom56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Foster
February 01, 2012

I'm in love with my new Ford Explorer XLT. My experiences so far is a 10 over. My suv drive very, very, very smooth. I love everything about the Explorer. My ford touch is a grreat feature, the third row sea More

by nheb606
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob (Robert), Kozub
January 26, 2012

My husband and I were searching for a used new Mustang. My husband and I were searching for a used new Mustang. We have spent hrs on computer trying to find one with a good price. Chapman Ford in Phila More

by MustangTami
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Ostash
January 26, 2012

This place is a disgrace! Don't waste your time! total rip off and very un friendly! Most expensive VW dealer ! So they get one star! More

by philly911club
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
everyone i delt with
Jan 27, 2012 -

Chapman Ford Northeast Philadelphia responded

Dear Michael, We strive to offer competitive prices on all of our vehicles, and the price we quoted you was netnet. The final price could also be impacted by your trade, which would need an on-site physical appraisal to determine the highest value we could offer. Since your trade vehicle was not here at the time of your visit we were not able to give you an exact trade value. We appreciate the opportunity to earn your business and wuold be happy to discuss the factors involved in our pricing, and our General Sales Manager, Jim Casey, will be following up with you by phone. If you would prefer, you can also contact him at your earliest convenience at 215-698-7000 extension 281.

January 22, 2012

Jordan was knowledgeable, and helpful. He answered all our questions,and deminstrated all of the car's many aspects. he walked us through all of the paper work,and when he couldn't answer a specfic questi More

by James B. Hee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jordan grancell
January 21, 2012

I had a really great experience with purchasing my new Ford Fusion at Chapman. Nick had my financing allarranged before I went into the dealership. Bobby picked me up that morning and Hank had me in and o More

by lynsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby, Nick, & Hank
January 19, 2012

Jim Stevenson did an awesome job helping me with my new car purchase for my daughter. Jim and the staff at Chapman always come through with excellent service and take the time to explain all of the car's f More

by dallmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Stevenson
January 16, 2012

I had been to a few other dealerships and was beginning to get discouraged. I knew what I was looking for but was having no luck with the salespeople I met. Then I pulled into Chapman Ford and met Jordan. More

by ginny75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Grancell
January 03, 2012

MIKE FOSTER and JIM CASEY went the extra mile for me. They were fantastic and responsive to my unique situation. I was recently in a car accident and my car was "totaled." MIKE and JIM helped me to narro More

by alabella1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micheal Foster and Jim Casey
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