Back

Chapman Ford Northeast Philadelphia

Philadelphia, PA

4.8
821 Reviews
For over 40 years, Chapman has been building a reputation for excellence as Philadelphia's premier Ford dealership. With our family atmosphere and dedication to providing each and every customer with the best experience possible, there is no better place to buy and service your vehicle. Your 100% satisfaction is our #1 priority. From our large inventory of vehicles to fit every need to longstanding relationships with banks and financial institutions around the region to secure approvals, no one is better prepared to offer you the best options for your situation. Whether you have perfect credit, or need help finding a program to rebuild yours after a challenge, pay us a visit-- we will make sure you're taken care of.
Contact Dealership

9371 Roosevelt Blvd

Philadelphia, PA

19114

Directions

By Type

Showing 821 reviews

May 01, 2019

Quick turnaround I dropped my car off for the recall issued for the gas tank and to get a 10 point inspection the night before my appointment. I received a call an 1. More

by roz1121
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Reeve
May 01, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for your kind words! We hope to see you again soon!

May 01, 2019

The best service Mostly I deal with service department now Cory is one of your best , then comes Gary on the rise of becoming one of the best , I feel that I owe tho More

by aylastar1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raleigh Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan , Cory , Gary field
May 01, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for your kind words! We truly appreciate it and look forward to your next visit!

May 01, 2019

Amazing The caring attitude they express makes it very easy to come Purchase a new vehicle. They’re very helpful knowledgeable and understanding of your sit More

by BABYGRYL215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raleigh Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for your kind words! Enjoy your beautiful new vehicle!

April 30, 2019

The only dealership I will buy from I’ve purchased cars from several dealerships but my best experience thus far has been with Chapman. I had the pleasure of working with Don Reed and he More

by VWowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for your kind words! We truly appreciate it and hope you enjoy your beautiful new car!

April 30, 2019

Best Dealership on the east coast I would like to thank Don Reed for his help and patience with me. He was very pleasant and professional. He worked very diligently to get me the best More

by Janet123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for your kind words, Janet! We truly appreciate it and hope you enjoy your beautiful new car!

April 30, 2019

Great A great, professional, courteous service. Performed in a reasonably short period of time. Would recommend it highly. Will be back. Five out of fi More

by GR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not remember.
Apr 30, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for your kind words! We truly appreciate it and look forward to your next visit!

April 29, 2019

Out of this world customer service experience!!! Don was amazing! He was able to get me into the vehicle I wanted. He was patient and took his time to explain everything to me in detail! He was able More

by Ponto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2019

Great service by Donald Reed Don Reed was very caring and welcoming when I arrived to purchase a new car. He worked with every need and ‘‘twas very patient with me. He did everyth More

by Seamonkey70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for your kind words! We truly appreciate it and hope to see you again soon!

April 29, 2019

Great Experience Great customer service from the staff. Especially Don Reed. He was polite and very knowledgeable. I will be recommending Don Reed to the rest of my fa More

by PintoS1!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for your kind words! We truly appreciate it and hope to see you again soon!

April 29, 2019

Preowned and first service Purchase experience was great took my car in for first service a few days ago, Jeremy Reeve got me right in, service was done quickly very happy with More

by chrishorvath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alena Grassifulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Reeve, Phil Agricoli, Ashley Miller
Apr 29, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for your kind words! We truly appreciate it and hope to see you again soon!

...
64
...