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Chapman Ford Northeast Philadelphia

Philadelphia, PA

4.7
766 Reviews
For over 40 years, Chapman has been building a reputation for excellence as Philadelphia's premier Ford dealership. With our family atmosphere and dedication to providing each and every customer with the best experience possible, there is no better place to buy and service your vehicle. Your 100% satisfaction is our #1 priority. From our large inventory of vehicles to fit every need to longstanding relationships with banks and financial institutions around the region to secure approvals, no one is better prepared to offer you the best options for your situation. Whether you have perfect credit, or need help finding a program to rebuild yours after a challenge, pay us a visit-- we will make sure you're taken care of.
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9371 Roosevelt Blvd

Philadelphia, PA

19114

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Showing 766 reviews

September 20, 2019

Bought new VW Boucgt new VW from Chapman. Got a great price and service. It was easy I was in and out. I didn't feel any pressure to buy. The sales departme More

by tskaczor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you very much for sharing your experience at Chapman. We certainly appreciate your patronage, and welcome you to the Chapman Family. Thank you for the recommendations, they do mean so much to our dealership!

September 17, 2019

Car service Work was done in a timely and professional manner. Team made very good suggestions for my SUV. What my vehicle needed to done now and what could wait More

by 2bacon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Roletter
Sep 18, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

September 13, 2019

Very friendly The staff was very professional and friendly. The place was very clean . Explain how the ford pass worked. My service experience was very professional More

by DPSSULLIVAN719
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you very much for sharing your experience at Chapman. We certainly appreciate your patronage, and welcome you to the Chapman Family. Thank you for the recommendations, they do mean so much to our dealership!

September 13, 2019

Always a great job Every time I go there I can alway rely on the service.. I like going there for the oil changes too.. the price is very fair for the oil change More

by mitflttr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Biddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alena Grassifulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerry Petratos, Ashley Miller, Robyn Hoffman
Sep 13, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

September 12, 2019

Fast service I needed my car back by 3pm and got it back 2 hours earlier. The gentleman who checked my car I and returned it when the job was done was very polite More

by nedgarrn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert cook
Sep 12, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

September 12, 2019

No games Third car I have leased there. No games. Low prices first time. Great service. Service dept. is great. I had an issue. Spoke to Gary Fields. Helped me More

by softballdaddy6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raleigh Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Agricoli, Jacob George
Sep 13, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for sharing this wonderful review! Gary is a tremendous guy to have on our team. It’s all about team work! Glad you felt like family, it’s crucial that our clients feel at home while at our dealership. We hope you enjoy your vehicle and look forward to doing business with you again!

September 12, 2019

Lube oil & filter Mostly satisfied although more of my questions could have been answered. Wanted my coolant checked and never got an answer. The receipt was not a lot More

by JAZZYJOE32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Miller
Sep 13, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future. Please give us a call and we will further explain any questions you may have!

September 11, 2019

Go ask for Tommy ! He will help you ! I got a call to look at cars as my lease was up. I came in and saw tommy. We told him what we wanted and we got a great price on a new car ! Tommy rea More

by jshep1011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hank Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lamont Coker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Miller
Sep 12, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

September 10, 2019

Excellent and very professional I will return again the place is great. There was excellent service and the wait time was very good. All my questions were answered in a timely fashio More

by shereealexis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

September 09, 2019

Maintenance Very thorough and efficient service/staff. Joseph also helped me sync my new phone to the car's Bluetooth. Clean waiting area and restroom, coffee st More

by kkzorn1215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph
Sep 09, 2019 -

Chapman Ford Northeast Philadelphia responded

We really appreciate this review. Joseph is an outstanding employee and never fails to satisfy his customers. Glad everything worked out well. We look forward to doing business with you again. Best of Luck!

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