Chapman Ford Northeast Philadelphia

Fast, Easy, and i love the new truck! The sales team was quick, efficient, and understood exactly what I was looking for. Couldn't expect any more from the Chapman Team! Great Job!!!! The sales team was quick, efficient, and understood exactly what I was looking for. Couldn't expect any more from the Chapman Team! Great Job!!!! More

Thanks Bob & Raliegh Leased in 2016 then came back & leased again, Explorer the 1st time & now an Atlas. My reason to return to lease again was that Bob Kozub took such gr Leased in 2016 then came back & leased again, Explorer the 1st time & now an Atlas. My reason to return to lease again was that Bob Kozub took such great care of me the 1st time & again the 2nd time. Bob is friendly, honest & patient, he is an asset to your team! I also would like to mention Raliegh who was a great help. Thanks Bob & Raliegh, see you in 3 years. More

The processes of purchasing a car was made so easy. We have purchased other cars in the past but by far this was the most enjoyable experience we have ever had. We would definitely buy another car from We have purchased other cars in the past but by far this was the most enjoyable experience we have ever had. We would definitely buy another car from Chapman Ford. More

fix a intermitant problem I had a banging sound coming from the front of my car. I came in to see if I could set up an appointment to have it checked out. The appointment was I had a banging sound coming from the front of my car. I came in to see if I could set up an appointment to have it checked out. The appointment was for the next morning at 8:30. The problem was located, fixed and completed in about 2 hours. Thanks once again. I couldn't have asked for better service from your dealership. More

It took 3 visits and the wheels still did not get rotated. Customer service is horrible and no attention to details by the service staff at all. Requested to have the tires rotated twice and it still was not d Customer service is horrible and no attention to details by the service staff at all. Requested to have the tires rotated twice and it still was not done. Parts that were supposed to be ordered and done in one week, took 3 weeks. Very disappointed. More

Purchasing a leased vehicle Mr.Bob Kozub was awesome! He made the process quick and easy! He’s very knowledgeable and kind. If you want someone who is honest then he is your sal Mr.Bob Kozub was awesome! He made the process quick and easy! He’s very knowledgeable and kind. If you want someone who is honest then he is your salesman! Hank in finance is also very good again knowledgeable and honest. Thanks so much! More

I was welcomed at the door. Everyone at the Dealership was pleasant and welcoming. I thank Mr. Rally and Mr. Brooks for making my Husband feel comfortable enough to send me to th Everyone at the Dealership was pleasant and welcoming. I thank Mr. Rally and Mr. Brooks for making my Husband feel comfortable enough to send me to them for assistance without his presence. It was an easy transaction. I didn't feel pressured or rushed to make any decision. Thank you all for you comfort in dealing business. More

Couldn't have asked for a better experience! I recently leased a new 2019 Ford Ecosport over the weekend and was very pleased with the service I received. This was my first experience with Ford a I recently leased a new 2019 Ford Ecosport over the weekend and was very pleased with the service I received. This was my first experience with Ford and Chapman, and I had the pleasure of dealing with Mike Moyer. He was personable and down to earth, as well as very attentive to small details when showing me around my new car. He was not a very pushy sales rep and when the direction I initially came in for didn't work, he was able to present me with a new offer (which allowed me to walk away in a brand new car!). He made me feel nothing but comfortable about the decisions that were needed to finalize the deal. So far my car runs like a gem and has all the bells and whistles I came in looking for. Thanks again for the great experience! More

They give the best deals! I’ve been working with this dealer for about 7 years now. They always give me a solid deal that cannot be matched by anyone within 60 miles. I know th I’ve been working with this dealer for about 7 years now. They always give me a solid deal that cannot be matched by anyone within 60 miles. I know this because we recently moved to NJ so I was shopping in my area to try and stay close to home but not one of the 4 dealers I went to wanted to work out a deal. I was told this is our price, no discounts and that’s that.. yeah well Chapman NE not only worked with me but they once again gave me the best deal in the tristate area! Others wanted to charge 5x as much or wanted 7k plus down. No thank you! I’ll gladly take the ride back to Philly to work with this dealer. Brian Burnley was helpful and not pushy at all. More

Fantastic experience leasing my Ford Escape I was so happy with my fantastic experience leasing my Ford Escape. Everyone was so helpful and friendly. Phil was very attentive and helpful showing I was so happy with my fantastic experience leasing my Ford Escape. Everyone was so helpful and friendly. Phil was very attentive and helpful showing me all the details and how everything worked on the car. I would definitely recommend Chapman Ford Northeast to my family and friends . More