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Chapman Ford Northeast Philadelphia

Philadelphia, PA

4.7
766 Reviews
For over 40 years, Chapman has been building a reputation for excellence as Philadelphia's premier Ford dealership. With our family atmosphere and dedication to providing each and every customer with the best experience possible, there is no better place to buy and service your vehicle. Your 100% satisfaction is our #1 priority. From our large inventory of vehicles to fit every need to longstanding relationships with banks and financial institutions around the region to secure approvals, no one is better prepared to offer you the best options for your situation. Whether you have perfect credit, or need help finding a program to rebuild yours after a challenge, pay us a visit-- we will make sure you're taken care of.
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9371 Roosevelt Blvd

Philadelphia, PA

19114

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Showing 766 reviews

January 03, 2023

Excellent buying experience from out of state (MD). Joseph (internet sales) and Johnel, were both customer service orientated, friendly, professional and most importantly honest. I'd even make the trek More

by CareyAnderson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hank Biaesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph and Johnel
December 31, 2022

Chapman ford was easy to deal with during the buying process. The entire sales team was accommodating and the selection of vehicles was great. They listened to what I wanted in a vehicle and found me th More

by Fraahh
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
David Greenberg
December 07, 2022

Thank-you Kyra Davis for helping me with my Ford service today! Quick, kind, and to the point! I recommend anyone needing service done to ask for Kyra! More

by Nikkiroll20
Recommend Dealer
Yes
Employees Worked With
Kyra Davis
December 06, 2022

I just want to give Don Biddle a big thank you for helping and getting everything done I love my Ford I'm thankful there are people who go the extra to help get a customer for life thank you Don Merry More

by showacrejames
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Biddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2022

Custom ordered my 2022 Ford Bronco with David Greenberg at Chapman Ford. After a long 13 month wait David called with the good news that my Bronco had arrived. David was knowledgeable, friendly, and very s More

by Dandonaghy24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Greenberg
November 14, 2022

I have had 2 of my vehicles serviced at Chapman multiple times and the staff are always friendly, they are very attentive and take time to answer any questions I have. I would definitely recommend them. More

by stephanieconnolly6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Fernandes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Houser
October 10, 2022

Took the kid to get their first car. Don B was such a great salesman very patient and relaxed. Made their experience so great! kids anxiety was off the charts but Don and rest of the cre More

by Lamolex1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Biddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2022

What can I say, three years ago we leased an Escape, they had the best deal around. With such a great value we decided to purchase the Escape. David Greenberg helped us through the process. He was friend More

by Gregs2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greenberg
September 12, 2022

David Greenberg, Sales Associate goes above and beyond customers needs. He was highly approachable and his knowledge of the Ford Maverick truck was exceptional. He cared for and understood our needs. I More

by Smokey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greenberg
September 03, 2022

Do not use the service department, they are a consumer nightmare, asked for written service agreement and have a lawyer look over it, they offered a free ride home from Lyft, one mile ride cost me 317$ More

by curtischase71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason houser
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