Chapman Ford Northeast Philadelphia

My experience with Dharren was great! He was very informative and personable. I had so much anxiety with the buying process but they (both him and the financial professional) put me at ea He was very informative and personable. I had so much anxiety with the buying process but they (both him and the financial professional) put me at ease! I am grateful & highly recommend Dharren and the entire Chapman team! More

Had a great experience at Chapman Ford, my salesman Johnel Bethea was great. Not pushy and very accommodating to my needs. Was looking for the very hard to find Ford Maverick Hybrid they had about 30 o Johnel Bethea was great. Not pushy and very accommodating to my needs. Was looking for the very hard to find Ford Maverick Hybrid they had about 30 of them when every other dealer I checked with had maybe 1 or 2. I was very satisfied with the deal that I received from the sales manager Don. When I can to pick it up I was in and out in no time. Would highly recommend Chapman Ford More

Our experience with our salesman, Don was exceptional. He was great from start to finish, found us the perfect vehicle and was such a gentleman. The dealership itself we were not thrilled about. We purch He was great from start to finish, found us the perfect vehicle and was such a gentleman. The dealership itself we were not thrilled about. We purchased a car and not one manager came over to thank us, wish us luck, nothing. So we were disappointed about that but our overall experience with an amazing salesman made us happy . So thank you, Don for providing us with a great vehicle, your kindness and being the only person who dealt with us on a rainy Saturday. You rock. We love the car! Thank you. More

We had an excellent experience with Chapman Ford! Everyone here is very accommodating and friendly. Great customer service. Highly recommend! Everyone here is very accommodating and friendly. Great customer service. Highly recommend! More

I was helped the second I walked in the door. Great service and great customer service!! Great service and great customer service!! More

I was looking for a specific car. Chapman had it, we agreed on price and made the purchase. They made the process very easy and hassle free. Chapman had it, we agreed on price and made the purchase. They made the process very easy and hassle free. More

Great sales experience. Will be back for that even though there are closer dealers to me. Don and Ed were responsive and straight shooters. Up front with me, no games, told Will be back for that even though there are closer dealers to me. Don and Ed were responsive and straight shooters. Up front with me, no games, told me what deals were or were not available, and honored everything we talked about online when I showed up to finally make the purchase. I know they worked hard to put my order in and do the model year rollovers as well when Ford was unable to meet demand (Maverick). Plus, they genuinely have enthusiasm and knowledge about cars and the market (you know what it's like when your car salesman knows less about the car than you do - it's not fun), and were even fun to chat with over email and in person. It's nice to know there's a reliable dealership in the area. Putting all the paperwork for the sale together was a little slow, but that was really the only downside to the whole experience. It barely rates a mention given all the other positives. Recommended. More

Jonel was courteous and straightforward about all things. He listened and helped us through the whole procedure. He gets an attaboy from me He listened and helped us through the whole procedure. He gets an attaboy from me More

Maurice was very helpful in getting me the truck that I wanted. A nice guy also. wanted. A nice guy also. More

Very easy and efficient experience. Helped with financing on the spot. Would definitely recommend to others Helped with financing on the spot. Would definitely recommend to others More