Chapman Chrysler Jeep

Awesome!!!! I felt like family, not a customer or sales quota. They manage to flawlessly pull off a combo of professionalism and warm fuzzies. I think it comes fr I felt like family, not a customer or sales quota. They manage to flawlessly pull off a combo of professionalism and warm fuzzies. I think it comes from the fact that they truly care about the people that walk through their doors. There was genuine concern about making my life better. I never felt badgered or pressured like I have when I've tried to browse other lots. If you're tired of the "sleazy used car salesman" stereotype, this is the place for you. Do yourself a favor and get your next car here. More

Service above and beyond! Went in for a normal oil chnge and filter, was called by my service writer Virgil Dody advising me that they had discovered a worn out tie rod when do Went in for a normal oil chnge and filter, was called by my service writer Virgil Dody advising me that they had discovered a worn out tie rod when doing my service. Withoput Virgil's attention to ditail, and his professional manner with his customers I might have broken down in the middle of nowhere with no mechanic in sight. Thanks Virgil !!!!! Chapman's service departmant is the greatest! J.T. Stevens Las Vegas, NV More

Ask for Roy I went here to have my car serviced for a check engine light. The service rep I made the appt with was not very friendly and gave me a bad feeling, so I went here to have my car serviced for a check engine light. The service rep I made the appt with was not very friendly and gave me a bad feeling, so when I got home I called and canceled the appt. I then took the car to pep boys, where they proceeded to royally screw things up. After getting it home, it completely died. I had it towed back to pep boys and they couldn't figure out what was wrong with it, so I had it towed to this dealership. This time I was assigned Roy as my service agent and he was fantastic. Very friendly and informative, and they diagnosed and fixed the problem within 8 hours. If you choose to have work done here, make sure you request Roy. More

Amazing Service We called them expecting to MAYBE HOPEFULLY get a used car. We drive away in a brand new 2015!!!! Aaron & Lawrence were amazing and helped us get exac We called them expecting to MAYBE HOPEFULLY get a used car. We drive away in a brand new 2015!!!! Aaron & Lawrence were amazing and helped us get exactly what we were looking for and made the entire experience actually pleasant More

People, Product, and Presentation The Jeep I purchased feels like to perfect vehicle for my needs. I left the dealership with the vehicle I wanted and at the price I wanted to pay. I s The Jeep I purchased feels like to perfect vehicle for my needs. I left the dealership with the vehicle I wanted and at the price I wanted to pay. I spent 3 weeks deciding what I wanted. In the first week I met Tim Uher. He is easy to talk to and as it turns out he is a good listener. He listened to my needs and when I said I wanted no pressure he complied. During the three weeks of deciding he made himself available to me as needed and did not pester me with phone calls and emails. I recommend him to others. Keenan stepped in to help and also was very accommodating. This was a pleasant quick experience. Thanks you for the experience. More

Vehicle Service?? Roy listen to my problems that I was having with my key fob, set up an appointment. Not only fix that problem, but found another problem which they f Roy listen to my problems that I was having with my key fob, set up an appointment. Not only fix that problem, but found another problem which they fixed after calling me at home for authorization. Roy is one of the reason I will keeping going back to Chapman, but also recommend Him and the Service Department to others. More

Poor Workmanship We had our Chrysler 300 recalled, to replace the fuel tank, took six months; after replacement fuel leak when fueling up; Took to Meineke found out Tu We had our Chrysler 300 recalled, to replace the fuel tank, took six months; after replacement fuel leak when fueling up; Took to Meineke found out Tube Clamps were not INSTALLED. Problem fixed by Meineke. Shoddy workmanship at Chapman dealership. I will be avoiding this dealership in future!!! More

Excellent!! Virgil is always very polite and quick to serve customer needs. I would highly recommend Chapman Chrysler Jeep. Great experience and work is completed Virgil is always very polite and quick to serve customer needs. I would highly recommend Chapman Chrysler Jeep. Great experience and work is completed quickly. More

Very Pleasant I worked with Jesse Ramirez. I was impressed with the constant contact that my service advisor provided. I frequently come to this dealership for serv I worked with Jesse Ramirez. I was impressed with the constant contact that my service advisor provided. I frequently come to this dealership for service from the other side of town because it truly is worth it. This was the first time I used the shuttle service to and from my house. the driver was courteous and careful. Thank you for hiring great people that are big on customer service. More

2011 challenger I had my car towed in, Virgil Dody was my Service Consultant. He kept me informed during my repair process with updates. I got my vehicle back clean a I had my car towed in, Virgil Dody was my Service Consultant. He kept me informed during my repair process with updates. I got my vehicle back clean and running great. Thank You More