Chapman Chrysler Jeep
Henderson, NV
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845 Reviews of Chapman Chrysler Jeep
Brakes and oil change Called for an oil change and brake replacement on our Town and Country. Spoke with Chance and was told it could be up to 2 hr. wait. Since we have ano Called for an oil change and brake replacement on our Town and Country. Spoke with Chance and was told it could be up to 2 hr. wait. Since we have another car we dropped it of for the day. It was finished by 2 pm a very unexpected surprise. More
Great Chance with Chapman got us right in, got the oil changed and right out! We were treated with respect, asked if there was anything else they could d Chance with Chapman got us right in, got the oil changed and right out! We were treated with respect, asked if there was anything else they could do for us. Had coffee and donuts! Great people Great service. More
Outstanding Service Recent visit to the Dealership, to obtain tire service. Exceeded expectations. Chance is a top-notch Service Advisor. Kept me informed and updated Recent visit to the Dealership, to obtain tire service. Exceeded expectations. Chance is a top-notch Service Advisor. Kept me informed and updated throughout the process. More
Christian in the Service Department was very helpful to me.v I had some problems with the fuel tanks of my D. Chrysler and Christian was super attentive in taking over the servicing of my automobile. He would ch I had some problems with the fuel tanks of my D. Chrysler and Christian was super attentive in taking over the servicing of my automobile. He would check in with me and provided an accurate assessment of repairs and a date of completion. A week later, I had another problem with smelling gas and Christian, again, new what the problem was and assured me it would be done in a few hours. I found him to be true to his word and knowledgeable. I have complete trust that I will receive the best automobile service for my car, and Christian oversees that the customer is comfortable at all times. Their technicians are the best and stand behind their work. One more thing, Christian is sensitive about performing the best service he can to the public and that is the reason I keep coming back to him for my car problems. More
Vince is a great service writer, he took care of us 100% As a said in the previous, Vince is a great service writer he kept us updated and helped out Alot. He made sure my vehicle was road ready. Huge th As a said in the previous, Vince is a great service writer he kept us updated and helped out Alot. He made sure my vehicle was road ready. Huge thank you More
Great Service Had a very bad experience with Chapman years ago and said I would never go back!!!! WELL I had to !!!! Virgil helped me out with all my problems and m Had a very bad experience with Chapman years ago and said I would never go back!!!! WELL I had to !!!! Virgil helped me out with all my problems and my faith in Chapman has been restored due to VIRGIL!!! If you go to Chapman ask for Virgil More
Fair Service.... Bad Car... Poor Communications We have gone here a few times for Service Work and always worked with Virgil, things were great and they all were very helpful. the last experience wa We have gone here a few times for Service Work and always worked with Virgil, things were great and they all were very helpful. the last experience was very poor and poor communications, we have a LEMON car I think, its always breaking down all the time, but nothing really gets done seriously about it. I know thats not the dealers fault, but we are very upset with the car we have and felt like with the issues going on now we are being pushed away from this dealer, thinking maybe they are tired of us bringing it in all the time :-( More
Awesome customer service Bought my 300C here in Oct 2012. Took to another dealership in Colorado Springs and the service didn't even come close to Chapman. Happy 300C owner. V Bought my 300C here in Oct 2012. Took to another dealership in Colorado Springs and the service didn't even come close to Chapman. Happy 300C owner. Vince is awesome!! More
First Class Personal Service I just out of the hospital, and my Dodge Journey needed serious work. Christian almost took my hand through the entire process and kept me informed at I just out of the hospital, and my Dodge Journey needed serious work. Christian almost took my hand through the entire process and kept me informed at every step. I didn't even have an appointment at 8a.m. The truck was completed in , what I think was record time. Thak you all at Chapman. More
Outstanding Service Advisor Wanted to acknowledge Chance/Service advisor. He is extremely professional, keeps you updated on work progress and very customer service oriented. He Wanted to acknowledge Chance/Service advisor. He is extremely professional, keeps you updated on work progress and very customer service oriented. He knows his business and it shows. More