Chapman Chrysler Jeep

They care about their customers We visited many dealerships over the past few weeks looking for a Jeep Sahara and found that Chapmans sales people and staff were the most friendly a We visited many dealerships over the past few weeks looking for a Jeep Sahara and found that Chapmans sales people and staff were the most friendly and courteous. They had several that had the remote start that we were looking for. Hans and Jarod were especially great to work with and made our visit feel like we were family. Our friend that came with us was so impressed...he bought a Jeep that day as well! Thank you guys! More

Great service We were dealing with our check engine light issue for over 2 weeks at another auto repair shop and they kept telling us there was nothing wrong. Jess We were dealing with our check engine light issue for over 2 weeks at another auto repair shop and they kept telling us there was nothing wrong. Jessie kept us informed and had our problem fixed the same day. Wish we would have started with Chapman in the beginning. More

Quick Lube Took my car in for an oil change and received a call about 1.5 hours later stating that my car needed new tires. The service guy gave me a quote for t Took my car in for an oil change and received a call about 1.5 hours later stating that my car needed new tires. The service guy gave me a quote for tires and after hearing the quotes told him I'd get them elsewhere he hung up on me. Never stated that my car needed additional service nor did he try to set up a future appointment to get those issues taken care of after I said no to their tire quotes. I saved money on my brand new tires and didn't get them from the over priced dealer for tires that are supposed to last 50,000 miles but barely made it to 36,000 miles. And not one mention of the recall my car has too. Needless to say after 5 years of buying multiple cars here and serviced here I won't be back. More

Amazing service Jessie is my go to man at Chapman. Always takes good care of me and my family when we need our cars serviced. This particular time he went above and b Jessie is my go to man at Chapman. Always takes good care of me and my family when we need our cars serviced. This particular time he went above and beyond in helping me get my car in. They were pretty much booked for the week and he managed to squeeze me in and take care of the issue. Right before my registration was due too. Truly appreciate it jessie!! I'll be in touch for my next service with the other jeep. More

Break check Jessie and Ian are the best!!!!! I had not come to the dealership the last few times but these guys brought me back!!!! Thank you so much for being Jessie and Ian are the best!!!!! I had not come to the dealership the last few times but these guys brought me back!!!! Thank you so much for being patient and explaining every little detail to me!! More

Chapman Maintenance Always good service as well as good customer service. I highly recommend Chapman for all your service needs! They keep you up to date on all your serv Always good service as well as good customer service. I highly recommend Chapman for all your service needs! They keep you up to date on all your service needs. More

Very satisfied with Chapman's service department I've been taking my 2011 Chrysler 300C to Chapman for all its maintenance, tires, etc since I purchased the car and have been very happy with the ser I've been taking my 2011 Chrysler 300C to Chapman for all its maintenance, tires, etc since I purchased the car and have been very happy with the service department. They are organized in their processing of the cars and get the customers on their way in a minimum amount of time. They also provide shuttle transportation for those who have to leave their cars overnight which is very helpful. I also like the print out they provide at the end of each service that shows me what has been checked, work completed, etc. More

Service our 2016 Cherokee I call Vince Thompson to get an appointment to service our 2016 turkey Vince was able to get me into the first available appointment which met my re I call Vince Thompson to get an appointment to service our 2016 turkey Vince was able to get me into the first available appointment which met my requirement for schedule I really like this dealership didn't keep me advised of the progress and service was done properly Vance Thompson is the best service advisor he has done work on all of my Jeeps More

Great place for a used car, very helpful service reps. I came in as a first-time buyer just a few days ago. Being slightly older than your typical first timer (31, but hey, better late than never), I wasn' I came in as a first-time buyer just a few days ago. Being slightly older than your typical first timer (31, but hey, better late than never), I wasn't entirely sure what to expect. I knew I was looking for a used car, and I didn't want to spend a ton of money since I'm on a relatively tight budget. I checked out some vehicles online and found that most of the used inventory was with Chapman, so I headed over to see what kind of deal I could get. The first visit was to the main office on Auto Shwo Drive, and it was alright, but the sales person was pushy and a little rude. I ended up leaving without a purchase that day, and kept an eye on the Valley Automall site to see if anything new caught my eye. A few weeks later I ended up coming back for a used car I thought I wanted to try out. Instead of the main office, I went to the used car lot they use for overflow parking down on Warm Springs. I wasn't sure if they had a separate sales center in there, but thankfully they did. I met an older gentleman named Dan, and he proved to be immensely helpful. After not really feeling the car I was initially looking at (a Kia Rio), Dan and the store supervisor really busted their backs trying to help me get a car I would enjoy. They suggested a Hyundai Santa Fe, and I loved it. They got me a very good price on it, far lower than I was expecting to pay for something so nice, and I am proud to say I left feeling overjoyed at my experience there. If you're looking for a used car and want to talk to someone who will do his best to help, I can't recommend Dan highly enough. He's a true gentleman and a great guy. More

Service Virgil Dody was my service rep and we took care of my 102K servicing for my 2008 Doge Charger - they found additional mechanical items that went bad a Virgil Dody was my service rep and we took care of my 102K servicing for my 2008 Doge Charger - they found additional mechanical items that went bad and fixed them - costly yes but driving with peace of mind. More