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Chapman Chrysler Jeep

Henderson, NV

4.1
845 Reviews

930 Auto Show Drive

Henderson, NV

89014

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845 Reviews of Chapman Chrysler Jeep

November 15, 2017

Bad salesmen Advertised prices are not honored. Sales manager presented deal 4,000 over advertised price, made lame excuses. Never would honor or come near adverti More

by Ynoy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hahn
Nov 22, 2017 -

Chapman Chrysler Jeep responded

Hahn, Thank you for bringing this matter to my attention. We advertise thousands of cars on multiple sites if there has been a mistake made on our part, I would be more than committed to looking into this matter and helping resolve and honoring any advertised price. You are welcome to reach me by phone or email. George Salman | General Manager gs@chapmanaz.com | Main (602)993-3322

November 07, 2017

All things Chapman Whether it is a simple synthetic oil change, engine maintenance or anything other need my Jeep Sahara may require, I trust Chapman first and foremost More

by lotus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruth Anderson, Virgil Dody
Nov 15, 2017 -

Chapman Chrysler Jeep responded

All Things Chapman, Thank you so very much for the great review and loyalty to our service department and Virgil Dody. We pride ourselves on giving the best of service to all of our valued clients and appreciate it greatly when we achieve such. Please do not hesitate to let us know should you need anything further. We wish you happy & safe driving. Thank You, Kimberly Hill Customer Relations Director

November 07, 2017

Great service I always get the best customer service when I take my car to Chapman. Chris kept me inform during the day letting me know where and when it would be More

by Jane O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Nov 15, 2017 -

Chapman Chrysler Jeep responded

Jane O, Chapman Chrysler Jeep would like to thank you for your continued patronage and great feedback from our service department and Chris. It is amazing customers like yourself that are the driving force for the great service we strive to provide everyone. Please let us know should you need anything whether it’s for sales, service or parts. Again, we thank you and wish you happy & safe driving. Thank You, Kimberly Hill Customer Relations Director

November 07, 2017

Excellent service! Took my Jeep to the service center and Ben gave great customer service. He called and kept me updated on my Jeep. The next day it was fix and ready to More

by Liz123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ben
Nov 15, 2017 -

Chapman Chrysler Jeep responded

Liz123, Thank you very much for the positive review and feedback on your service experience and Ben. We pride ourselves on giving great customer care at all times and your review reiterated that we are doing just that. I will be sure to share your feedback with Ben's manager as well as him. Your feedback is greatly appreciated. Please let us know should you need anything further. We wish you happy & safe driving. Thank You, Kimberly Hill Customer Relations Director

November 07, 2017

A satisfying experience! I recently brought my brand new Ram 1500 to the folks at Chapman for a back up camera installation.This is not the dealer I purchased my truck from (b More

by CHARLIE Z.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Virgil Dody
Nov 15, 2017 -

Chapman Chrysler Jeep responded

Charlie Z., Thank you kindly for the excellent feedback on your recent service experience. As we all know you have several choices for your automotive needs and we appreciate you giving us the opportunity. Virgil is always available to help in any way needed but please reach out to me as well should you need anything. Again, we thank you for the business and feedback on your visit. We wish you happy & safe driving. Thank You, Kimberly Hill Customer Relations Director

October 30, 2017

Excellent. I've purchased three Jeeps from Chapman ( Henderson ). The service has always been timely and professional. Most importantly , I've never had to retur More

by Greg in Henderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Thompson, Virgil Dody
Oct 31, 2017 -

Chapman Chrysler Jeep responded

Greg in Henderson, Chapman Chrysler Jeep thanks you greatly for the continued business great review on Vince in service. It means so much to know you have been a patron for 15 years. That speaks volumes about Vince and the level of service he continues to give. He is very valued to our service department and always a pleasure working with as you have reaffirmed. Please let me know if you need anything in the future. We wish you happy & safe driving. Thank You, Kimberly Hill Customer Relations Director

October 28, 2017

A1 Service Cory and Aaron were most helpful in guiding me through the purchase of a new Wrangler. They were fair and polite during purchase negotiations. The More

by Dennis in Vegas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory and Aaron
Oct 31, 2017 -

Chapman Chrysler Jeep responded

Dennis in Vegas, Thank you for the great review and we would like to welcome you back to the Chapman family. You definitely can’t go wrong with the Corey & Aaron team. They are extremely passionate and knowledgeable on the Jeep brand. We thank you greatly for the continued business and loyalty to us. Please do not hesitate to let us know should you need anything further whether it’s for sales, service or parts. We wish you happy & safe Jeeping. Thank You, Kimberly Hill Customer Relations Director

October 26, 2017

Another Great Service Experience This is my place of choice to take my truck for service. The staff is always professional and courteous. Recently, I brought the truck in for routine More

by TomPill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul
Oct 30, 2017 -

Chapman Chrysler Jeep responded

TomPhil, Thank you for the great review and continued business to Chapman Chrysler Jeeps service department. Raul is great at what he does and glad to hear he continues to give great service. Please let us know should you need anything further whether it’s for service, parts or sales. Again, thank you and we wish you happy & safe driving. Thank You, Kimberly Hill Customer Relations Director

October 24, 2017

Great for off-road accessories and jeep club is fantastic! Steve is an excellent service advisor and very knowledgeable on off-road parts. He takes the time to offer options and ensures you will chose what is More

by JK Jeepstr]er
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Roy, Frank Hensley
Oct 30, 2017 -

Chapman Chrysler Jeep responded

JK Jeepstr, Chapman Chrysler Jeep and our service and parts departments thank you greatly for the positive feedback. We do take great pride in the work we do and I am pleased to hear you are happy with the work performed. We hope that you continue to enjoy our Desert Wrangler club events and runs as well. As you know, Jeep is a very special brand for very special drivers and the experiences you can have are like no other. Please let us know should you need anything further and enjoy your great accessories. We wish you happy & safe driving. Thank You, Kimberly Hill Customer Relations Director

October 10, 2017

I WOULD RECOMMED TO GO TO CHAPMAN DODGE FOR A NEW CAR IT WAS A VERY GOOD SERVICE,AND I WAS VERY PLEASED AND THE SERCVICE WAS GREAT. I WILL RETURN SERVICE OR BUY A NEW CAR More

by KANSAS 55
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
BEN MORRIS
Oct 16, 2017 -

Chapman Chrysler Jeep responded

Chapman Chrysler Jeep would like to thank you for the patronage and excellent review. Ben is very valued in service and you will be quite pleased with our sales staff as well. Please let us know when you are ready and we will make sure you are well taken care of whether it is for continued service or sales. Again, we thank you kindly and wish you happy & safe driving. Thank You, Kimberly Hill Customer Relations Director

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