Chapman Chrysler Jeep

good experience Raul was a gentleman--so polite. He took good care of my car--and did so in a short period of time. I recommend this dealership. Raul was a gentleman--so polite. He took good care of my car--and did so in a short period of time. I recommend this dealership. More

Follow thu Had some work done and it appeared that it may have had an issue - they verified and agreeded and it was fixed no questions asked - good relationship Had some work done and it appeared that it may have had an issue - they verified and agreeded and it was fixed no questions asked - good relationship with service department More

No need for concerns. Excellent service! My van needed some major work done & Vince took care quickly and efficiently. I'm thrilled with service that Vince provided! I would happily do busin My van needed some major work done & Vince took care quickly and efficiently. I'm thrilled with service that Vince provided! I would happily do business with Vince and Chapman Chrysler! More

Great service Had to take my car in for a recall. Scheduled a time and showed up, they took it in right on time, said i qualified for a rental free of charge and t Had to take my car in for a recall. Scheduled a time and showed up, they took it in right on time, said i qualified for a rental free of charge and that they would take me to Enterprise. The shuttle showed up in about 5. Enterprise was very efficient and I got the rental. Thought it might take two days for the service, but it was done that afternoon. Worked with Christian... good experience. More

My Service manager is excellent Vince has been my service manager for the last 3 years and once again he took care of my Jeep service. Not only does he conduct himself in the highest Vince has been my service manager for the last 3 years and once again he took care of my Jeep service. Not only does he conduct himself in the highest professional manner but goes out of his way to make sure my vehicle is in top condition every time I come in. His courteous manner is top notch and his attention to detail is 5 star excellent. Thank you Vince for being there for me and my family. More

Excellent Service. Once again ... Vince (Thompson ) made sure that repairs to my '08 Rubicon were done in a thorough and efficient manner. My five year drive train certi Once again ... Vince (Thompson ) made sure that repairs to my '08 Rubicon were done in a thorough and efficient manner. My five year drive train certification required a lot of necessary repairs and it was all done , and done very well. Thanks....and that's the main reason why I've purchased three Jeeps from Chapman. More

Outstanding "Customer Service" ! If you demand " Top Notch" customer service! Then go see these guys! Not only did they fix my original issue I came in for, I dropped a handful of req If you demand " Top Notch" customer service! Then go see these guys! Not only did they fix my original issue I came in for, I dropped a handful of request once I arrived, and they didn't even blink! Yes Sir, is there anything else we can look at for you! that is all they said. Dropped off my Jeep at 8:30AM picked it up the following day at 4:00PM. I couldn't believe how quick they resolved all the issues I layed on them!. I originally went in for an A/C issue, but once i got there I had them check my aftermarket LED lights and had them install new door panel inserts I had purchased, had them repair my backup camera I broke and check out my suspension. I must say, I am so impressed with the customer service, I am going to trade in my sons Chevy "Cruz" that's still is in the shop since last week for a warranty issue for a vehicle at Chapman! More

Jeep service Good service. Didn't work in sat or sun - so I paid extra insurance on the rental for a couple of days. Overall - fixed the problem. Good service. Didn't work in sat or sun - so I paid extra insurance on the rental for a couple of days. Overall - fixed the problem. More

Service This Jeep Patriot 2016 that I'm driving needed a new axel the whole experience from the moment that I left the car to the Enterprise rent a car van pi This Jeep Patriot 2016 that I'm driving needed a new axel the whole experience from the moment that I left the car to the Enterprise rent a car van picking me up and renting the car was very smooth and professional. Virgil the Chrysler service advisor was very knowledgeable and courteous I recommend the Chapman folks for anyone needing a new car and service. My sincere thanks to Howard and his sales people. More

Bad salesmen Advertised prices are not honored. Sales manager presented deal 4,000 over advertised price, made lame excuses. Never would honor or come near adverti Advertised prices are not honored. Sales manager presented deal 4,000 over advertised price, made lame excuses. Never would honor or come near advertised price. Managed to come down 1,000, still 3,000 over advertised price. Very poor practices for a salesmen. More