Chapman Chevrolet

Good experience for shopping a car The service is good. But I have some doubt for the price: although I got a fair decent price, I fee the price before discount is higher than the aver The service is good. But I have some doubt for the price: although I got a fair decent price, I fee the price before discount is higher than the average on line for a used car. More

Great car. Great service. Great deal. Went to Chapman Chevy today and met with Norman Khoshaba. He waWent to Chapman Chevy today and met with Norman Khoshaba. He was very friendly and know Went to Chapman Chevy today and met with Norman Khoshaba. He waWent to Chapman Chevy today and met with Norman Khoshaba. He was very friendly and knowledgeable. Was looking at a Red Chevy Camaro 2014 2LT. Took a test drive, talked about the car, and eventually came to a great deal. Got a full, free detail and it is beautiful. I'm absolutely blown away with the service I got there and would recommend to anyone.s very friendly and knowledgeable. Was looking at a Red Chevy Camaro 2014 2LT. Took a test drive, talked about the car, and eventually came to a great deal. Got a full, free detail and it is beautiful. I'm absolutely blown away with the service I got there and would recommend to anyone. More

Awesome Service Bryce McCutcheon is AWESOME!!!! He was very patient and wiling to talk things through before jumping to conclusions. He's not a pushy car salesmen... Bryce McCutcheon is AWESOME!!!! He was very patient and wiling to talk things through before jumping to conclusions. He's not a pushy car salesmen....He's an AWESOME one. More

Great customer service! The dealer was friendly and accommodating and not overly pushy. The representatives were able work with me to get a payment I could afford. I traded i The dealer was friendly and accommodating and not overly pushy. The representatives were able work with me to get a payment I could afford. I traded in my old car, which was damaged and was able to get a new car with the old loan refinanced. The financier was very knowledgeable, helpful, and was able to get me what I needed for what I could afford. More

great service amazing people! I was there about a week ago and got a car. I recommended my mother to go and within a few hours she was rolling out of there in a new car as well! A I was there about a week ago and got a car. I recommended my mother to go and within a few hours she was rolling out of there in a new car as well! A BIG thanks to George Salman and Jennifer Vega for doing all they can to help! They know how to get stuff done! More

Excellent Salesman Experience!! Very satisfied with how salesman Orlando Baca took the time to explain show me a corvette and explain all the features. He put no pressure on me to bu Very satisfied with how salesman Orlando Baca took the time to explain show me a corvette and explain all the features. He put no pressure on me to buy car like past salesmen. I did end up buying a 2015 Camaro...Thank you Orlando Baca and I highly recommend Chapman Chevrolet!!! More

BAD BUSINESS PRACTICES Started by looking for a specific vehicle, Nissan Maxima, online. Found one at Chapman and was very interested in it. Arrived at the dealership and th Started by looking for a specific vehicle, Nissan Maxima, online. Found one at Chapman and was very interested in it. Arrived at the dealership and the sales guy, name was Anthony Corvino, took me around the whole dealership trying to locate the vehicle I was interested in only to locate it and find that it was sold. Talked about another Maxima but ended up being talked into a lesser one, knew my limits in terms of payments. We came to an agreement on a price and Anthony said congrats. I filled out the lengthy paperwork in what appeared to be closing the deal. Traded in my old car keys and was given new car keys with temporary license plate. Drove off a happy camper in my new 2010 Maxima. I came back to Phoenix for a family emergency and the AC in the vehicle gave out. So I took it into the dealership to see what they could do about it. INSTEAD I am confronted by another guy telling me that the bank wants $1,000 down. Frustrated I explained that I signed for $0 down and the guy insisted that it wasn't the dealerships fault. Since I had the vehicle I said fine and worked with them to put a $1,000 down over four weeks. I run to the bank to get a blank check, return and the same guy goes to talk with the sales manager. A few minutes later in comes Anthony saying that he can get me into a Chevy Cruze since I am willing to do a $1,000. I DECLINE because I signed for the Maxima which was way better than a Cruze. He left to talk to whoever and returned saying that the bank now wants $1,800!!! Furious I demanded my old car back. BEWARE this dealership. DON'T take the car keys until a bank is confirmed or they will call you and say the deal didn't go through. The whole time they insisted it wasn't their fault. HOW ABOUT YOU STOP WASTING TIME AND DON'T GIVE PEOPLE THE KEYS UNTIL A BANK IS SECURED! I will not be referring anyone to Anthony Corvino, who smirked when I told him to not waste people's time either. Nor will I be referring anyone to Chapman Chevrolet! I only wished they would've called me while I was back in Northern Arizona, that way they would've had to pick up the car themselves! But at least I got a fancy car rental for a few days for free. AND To the person now looking to buy the 2010 Maxima with illegal window tint and blueish gray paint, INSPECT THE VEHICLE! The AC was going out and there were some minor damages on the inside that they weren't going to pay for. And to EVERYONE inspect the vehicle before signing. Anthony didn't even try to explain that and I almost signed off without disclosing any of the interior damages. BUYER BEWARE WITH THIS DEALERSHIP. Check out their reviews on Yelp! for clearer picture of this dealership and their headaches. More

morashel We purchased a new Malibu LT last evening. The salesman was absolutely great ! It was our first visit to Chapman and could not have been a nicer exper We purchased a new Malibu LT last evening. The salesman was absolutely great ! It was our first visit to Chapman and could not have been a nicer experience. Great selection of cars and top notch professionalism from James Blue, our salesman. Mr. Blue really helped my wife find the car she wanted ! Great test drive combined with excellent manners and patience from Mr. Blue sold us. We would like to say Thank You Sir. More

absolutely amazing customer service Great service, they blew away my expectations in everything from test driving to financing. Dan, Ike, and George did everything in their power to get Great service, they blew away my expectations in everything from test driving to financing. Dan, Ike, and George did everything in their power to get me what i wanted. Great experience and definitely recommend! More

used car purchase Prior to visiting this dealership I spoke exchanged emails and phone call with a Salesman. I explained my financial situation and the salesman was so Prior to visiting this dealership I spoke exchanged emails and phone call with a Salesman. I explained my financial situation and the salesman was so convincing that I believed EVERYTHING he said. I was told I didn't have to provide a down payment; then was told that I had to. Then because of my not-so-good credit history, I was told I had to have a device in my vehicle which would stop the car from starting if I failed to make a payment. I felt as though I was treated like a criminal that had had to have an electronic monitering device on me at all times. My experience with this dealership was stressful and awful. I will never do business with these people again. More