Chapman Chevrolet

2015 Chevy Silverado Our family had been searching for a safer and larger truck to fit our needs. Safety is a big deal and we needed a truck that would accommodate a car s Our family had been searching for a safer and larger truck to fit our needs. Safety is a big deal and we needed a truck that would accommodate a car seat properly and allow for other passengers to be comfortable riding. We also needed a truck to carry all our camping and kayaking equipment. Roberto at Chapman in Tempe was phenomenal. He was able to find the perfect Silverado 4 door and with our trade and rebates he was able to make it affordable too! If you need a new car or truck go to Chapman and ask for Roberto! More

Fantastic Experience From Start To Finish Purchased a 2015 Tahoe LT this past weekend from Chapman. I was in and out of the dealership in 4 hours including test drive, negotiations, finance p Purchased a 2015 Tahoe LT this past weekend from Chapman. I was in and out of the dealership in 4 hours including test drive, negotiations, finance paperwork, and taking the keys to the new Tahoe. Sure it could have been a tad quicker but it was the end of the month and they were super busy so I can understand the time it took. Matt Walters was great to work with and he communicated via text over the week prior as to my questions about the Tahoe and what kind of deal could be made which is nice since I don't always have the time during the day to take a call but texting is always easy to do. I was firm on what I wanted for my trade-in, my downpayment, and what I wanted my monthly payment to be and Chapman was able to accommodate that after a few back and forth negotiations. Not a single individual was rude or impatient (sales manager and finance manager) during the whole process, in fact this was some of the friendlier negotiations I've ever had during the sales process (and I've bought many of new cars in my days!). I'd highly recommend someone to take a look at Chapman Chevy when considering a new Chevrolet. More

Exceptional Service Bryce (Internet Sales) and Tyler (Finance) were outstanding!! I bought a 2015 Chevy Camaro 2LT it was the fastest and quickest sale I have ever experi Bryce (Internet Sales) and Tyler (Finance) were outstanding!! I bought a 2015 Chevy Camaro 2LT it was the fastest and quickest sale I have ever experienced at any dealership. The staff were very helpful, friendly, and accommodating. If you're in the market for a new or used vehicle I would highly recommend champman Chevy in Tempe. I was in and out of the dealership with my brand new vehicle. Thanks guys!!! Love my new ride!! More

Great sales people This is where I bought my first vehicle. The sales rep. Bill Van Skyhock was so helpful, that, he dropped a couple of pounds while looking for my perf This is where I bought my first vehicle. The sales rep. Bill Van Skyhock was so helpful, that, he dropped a couple of pounds while looking for my perfect vehicle. The finance manager, Andy Salem, even gave me a more than reasonable price. I will definitely come back for my next vehicles. More

friendly service Danielle and her excellent coworkers got us into a 2015 I'm very happy with the staff. they were friendly made sure we had water. Danielle and her excellent coworkers got us into a 2015 I'm very happy with the staff. they were friendly made sure we had water. More

Great Experience Got there late on a Sunday and they had us out the door in less than two hours. Great experience, Bryce McCutcheon (internet sales manager) was awesom Got there late on a Sunday and they had us out the door in less than two hours. Great experience, Bryce McCutcheon (internet sales manager) was awesome! Do yourself a favor and ask for Bryce next time you are in the market for a new or used car! More

Worst Dealership Experience ever!! Everyone car shopping ever stay clear of Chapman Chevrolet. Went to purchase a car on April 6, 2015 the vehicle was brand new I drove it to eat lunch Everyone car shopping ever stay clear of Chapman Chevrolet. Went to purchase a car on April 6, 2015 the vehicle was brand new I drove it to eat lunch with my daughter. After lunch the car wouldn't start then the second time it started and the check engine light came on. Keep in mind dealership is in Tempe and I am in Surprise and this happened in Phoenix. I drove back to the lot and the guys who fix the vehicles were gone so they put me in a different (new car on the lot) and put a dealer plate on it. They told me to come back Monday. I drove back Monday after work from Central Phoenix only to arrive to be told they are still working out the details on the financing so I had to leave with the same loaner car and drive it in the meantime and was told come back again Tuesday. I came back Tuesday and was told they thought it was best I stayed in this car until the financing was completed. I explained it was a tad inconvenient and they agreed to fill up the tank with gas for me. I've called them several times I have phone records to document with no follow up or return calls for weeks. Two weeks ago I was called and told they can't get it approved in the new car and asked me to bring the car back I agreed but said it would be that weekend and then asked them to have my 2500.00 down payment check ready, then the sales manager George asked okay can you bring it today then, I said no this weekend he agreed. I called back minutes later and said I would consider a deal if they can do it on a used version of the same car he said okay I'll work on it and call you back. Heard nothing, two days ago I got a call from the dealership they didn't leave a message I called back asked to speak to the sales manager he wasn't available. Sales man Ike called saying what happened I explained he said would talk to George. No call. Today I get a call saying they have inventory and need the car back I said Well I'm at work and have plans this weekend can I bring the car back this weekend. The sales man Ike said idk I'll ask George and call you back. So all of a sudden I get a text message cussing at me and saying they're going to report the car stolen if it's not returned by 5 pm I don't even get off work until 5pm. I don't even get off work until 5 p.m. and I am a single Mother. I've never refused to return the car and I can show proof of all of this. Please stay away from this so called "family owned business" this is the worst experience ever. Below are the text messages the one the salesman inadvertently sent to me lying and my reply. In addition to the message lying saying I won't return it and they'll report it stolen if it's not returned by 5 when I'm at work until then. Please share and forward to everyone you know people should NOT be treated this way ever! I have the text messages the salesman sent me inadvertently calling me an a** lying, saying I was bit**ing and that he was pissed off at me. In addition, they refused to meet me in person or said I couldn't get my 2500.00 down payment back and the car which was returned May 14 at 730 pm, they refused to give me a refund check said it has to be processed on my card and the money is still not in my account although they've know for some time as my credit hasn't been pulled in weeks and More

Great dealership Great experience Went in looking and ended up going home with a new to me used car. Brian Young and the manager Keith are great to deal with and straight forward no h Went in looking and ended up going home with a new to me used car. Brian Young and the manager Keith are great to deal with and straight forward no haggles. I went in with my goals and the dealer met and exceeded them all good trade value and good sales prices. Would highly recommend to anyone looking to make a purchase! More

Thank you Keith Darden My wife knew Chapman from years of living in Chandler. I know Chapman from having a great buying experience. Working with Keith at Chapman, and the fi My wife knew Chapman from years of living in Chandler. I know Chapman from having a great buying experience. Working with Keith at Chapman, and the fine staff that handles every aspect of the purchase, are professionals that leave you with a positive opinion of Chevrolet, Chapman, and Keith Darden. They really do care. More

2015 Camaro 05-07-2015 Great Dealership! Awesome Sales Representatives, especially Dennis McGinnis . Thanks for helping me get a great deal and awesome car. I would highly r Great Dealership! Awesome Sales Representatives, especially Dennis McGinnis . Thanks for helping me get a great deal and awesome car. I would highly recommend this dealership if you're looking for your next vehicle. Again A big thanks to Dennis McGinnis for helping me get my new car. More