Chapman BMW On Camelback
Phoenix, AZ
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1,374 Reviews of Chapman BMW On Camelback
HORRIBLE!! THIS SALESMAN HAS NO MORALS Let me start out by saying that my father was dying of cancer, this cunning snake of a dealer convinced my father to buy the most expensive car on the Let me start out by saying that my father was dying of cancer, this cunning snake of a dealer convinced my father to buy the most expensive car on the lot, a 2017 fully loaded 750xi. At this time my father was not in a state of mind to be purchasing a car of this nature. This dealer was kind enough to come to the hospice center my father was at to pick up a check. Basically this xxxx of a salesman over exaggerated the features of the car to my father to force him to buy it. My dad never had the chance to even drive this car...he passed 8 days after the car was sold. After the car was bought the car was only sold for 2/3 of it value, because of this snake me and my family had lost thousands and thousands of dollars. I hope this man gets what he deserves. THIS SALESMAN IS A PIECE OF S***! DO NOT TRUST HIM HE IS A LIER!!! IF YOU ARE READING THIS BUYER BEWARE!!!! More
Surprisingly enjoyable I went in to simply get some general quotes to see the viability of getting a new car. The salesman I spoke with, Sammy was a very knowledgeable indiv I went in to simply get some general quotes to see the viability of getting a new car. The salesman I spoke with, Sammy was a very knowledgeable individual, he stayed focused and determined to get a deal that would work for the both of us. I ended up closing a deal woth him that night, not something I had originally planned. Michelle in finance was very patient and understanding with my circumstance, she made the experience easy and fun. More
Ninth BMW for our family!! I highly recommend working with Joe Lena if you are in the market to purchase or lease a BMW. My recent purchase was the third I have made at BMW Cam I highly recommend working with Joe Lena if you are in the market to purchase or lease a BMW. My recent purchase was the third I have made at BMW Camelback and Joe is the reason I continue buying at this dealership. He willingly and enthusiastically answers my questions, allows me to "shop" - including going to the trouble of searching other dealerships for color options - never once creating any type of "buy now" pressure. I visited BMW Camelback several times before committing to this purchase. His patience is impeccable! I am an experienced buyer of BMW vehicles beginning with the first car owned in 1990 (BMW 850, V-12), and eight additional BMW's since then including one 750, four X5''s, and now my third 650i convertible lease. All the purchased vehicles were passed on to grateful family members when it was time for an upgrade. They are rigorously manufactured and their designs are timeless. I have always said "buying a car is like choosing a partner - when you find a good one, keep it". Joe's colleagues are super to work with too. I highly recommend BMW Camelback for your next purchase. More
excellent and dependable service! My service advisor promptly took care of my car issues and provided me with a rental car. I have always had excellent work done at Chapman BMW! My service advisor promptly took care of my car issues and provided me with a rental car. I have always had excellent work done at Chapman BMW! More
BMW purchase Have purchased 2 BMW's here and both experiences were A1. Staff in all departments have always been responsive and interested in making sure we were Have purchased 2 BMW's here and both experiences were A1. Staff in all departments have always been responsive and interested in making sure we were happy with the cars. Excellent place to buy a car. Steve Murphy in sales was knowledgeable and easy to deal with. And Mike Ludke in service has always been very helpful. More
Amazing Hey everyone I absolutely love this place.Michael Messer was the rep that helped me he was so awesome! I have never received customer service like thi Hey everyone I absolutely love this place.Michael Messer was the rep that helped me he was so awesome! I have never received customer service like this before from start to finish he got me and my husband an approval on a 2012 Mercedes Benz with less than perfect credit.He is a God sent please if you visit this place go see Michael.He will get you the best deal he really cares about his customers.More car places need people like him More
Best buying experience ever I was referred to Craig by a friend. I had a couple bad run ins the day prior trying to find and buy a car, Craig was everything they weren't. He's ex I was referred to Craig by a friend. I had a couple bad run ins the day prior trying to find and buy a car, Craig was everything they weren't. He's extremely friendly and knowledgeable. This was literally the most at ease I have ever felt buying a vehicle. I drove all the way down from Prescott and the trip was well worth it. I'm in love my new car and would refer to Craig a million times over. AMAZING!! More
Test drive Went to Chapman to check out the x-series bmw’s. We were promptly greeted. We were offered a test drive of an x1. Was rather impressed by the handl Went to Chapman to check out the x-series bmw’s. We were promptly greeted. We were offered a test drive of an x1. Was rather impressed by the handling and different options to save on gas. More
Best used-car buying experience ever If you are looking for a high-quality used car at a reasonable price, Chapman BMW On Camelback is the place to go! We bought an Audi A4 last September If you are looking for a high-quality used car at a reasonable price, Chapman BMW On Camelback is the place to go! We bought an Audi A4 last September, the first German car we ever got, finally a car that perfectly matches our German accent :) Not only did we get an awesome deal well below the KBB suggested price. Alan Lopez, the sales manager, completely busted our stereotype prejudice of the "cheesy car sales guy" and made this the best car-buying experience that we ever had. There was never any pressure, Alan was very fair in the negotiations and in the end by far exceeded all of our expectations. Thank you so much Alan and keep up the good work! More
Easiest car buy of my life What a great sales experience. I had my older BMW in for service and decided to look at an SUV. I have a small garage so my test drive with Steve incl What a great sales experience. I had my older BMW in for service and decided to look at an SUV. I have a small garage so my test drive with Steve included driving home to make sure my choice fit. Steve even programmed my garage remote and lift gate height while we were there. The whole process was done in no lore than two hours. Such a great dealership and Steve was a breeze to work with More