Chapman BMW On Camelback
Phoenix, AZ
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1,374 Reviews of Chapman BMW On Camelback
I was very impressed with how friendly and helpful Michael Ross is and how he gave me hope and faith again so that I could own a newer vehicle. Michael Ross is and how he gave me hope and faith again so that I could own a newer vehicle. More
I was starting my search for a 2011 or 2012 335i or 535i. Larry Wise was the sales person who approached me and he was excellent. He has excellent experience and knowledge of BMW and helped me narrow down Larry Wise was the sales person who approached me and he was excellent. He has excellent experience and knowledge of BMW and helped me narrow down my selection. I came back to Camelback BMW three times and Larry was a professional every step of the way. I will absolutely recommend Chapman and Larry. Greg Miller More
My husband and I did not any intention of buying a new BMW. We came in to trade in my Mercedes for a used 5 series BMW but Joe was so helpful in trying to find what I really wanted and a car that would s BMW. We came in to trade in my Mercedes for a used 5 series BMW but Joe was so helpful in trying to find what I really wanted and a car that would satisfy everything in my checklist and end up buying a 2013 BMW. Joe was very professional and follow up on us the next day if I was happy about the car. He took the time to show us everything about the car even when it was late. He stayed way past the store closing. Honest, professional , friendly and helpful , yes that is Joe Lena of Chapman BMW. Thank you Joe. More
I have purchased 4 vehicles from other dealerships and I must say by far this has been the best dealership I have done business with. We arrived there with a new vehicle in mind with a specific price limit. must say by far this has been the best dealership I have done business with. We arrived there with a new vehicle in mind with a specific price limit. Joe Lena greeted us upon our arrival and I appreciate how he was not a "pushy" seller from the get go. He carefully listened to what we wanted and asked questions. He showed us a few vehicles and was very thorough and knowledgeable on specific questions we had. I think our questions were a bit more out of the ordinary though as we were interested in purchasing a new BMW through their Diplomatic Sales Program. He advised it was his first time handling this type of request, but I would have never guessed as he handled it all so smoothly. Joe Lena was a big reason why we did not go to another dealership after visiting BMW Camelback. Purchasing a new BMW was a bit daunting for us, but Mr. Lena made us feel very comfortable and at ease. The whole transaction ended up being very pleasant that we plan on going back to him to purchase our next new vehicle. Thank you BMW Camelback and Mr. Lena for making this the smoothest car transaction for us. Leslie More
Joe Lena was a wonderful help! He was very personable and knowledgeable. Every step of the process was explained to me and all my questions and concerns were answered. I would not only recommend Chapman BM knowledgeable. Every step of the process was explained to me and all my questions and concerns were answered. I would not only recommend Chapman BMW, but I would HIGHLY recommend Joe Lena to anyone who is looking for their next car purchase. More
I was looking for a new M5 and originally went to another dealer do to the fact that they were closer to where I live. My reception there left a lot to be desired so I went to Chapman and met Joe Lena. He wa dealer do to the fact that they were closer to where I live. My reception there left a lot to be desired so I went to Chapman and met Joe Lena. He was willing to work with me even though the M5's were in short supply. I ordered on that day and took delivery about 6 weeks later. The whole experience was great and would definately recommend Chapman and Joe to anyone interested in a new BMW. The additional drive was well worth it. More
The sales process was so good I was suspicious that it was too good to be true. It wasn't! I got a price that another dealer said was impossible. The salesman even brought the car to my home. I would neve was too good to be true. It wasn't! I got a price that another dealer said was impossible. The salesman even brought the car to my home. I would never go anywhere else. More
Chapman BMW on Camelback is the BEST dealership we have worked with in over 25 years! Why? Because of Steve Zucker and the great team he works with. Steve is great at listening, finding what you want, maki worked with in over 25 years! Why? Because of Steve Zucker and the great team he works with. Steve is great at listening, finding what you want, making the deal happen and following through better than another auto sales consultant we have worked with. He is is professional and personable. He follows through without stalking :) We have bought FOUR cars from STEVE in just under a year! We will be buying one more this summer for our daughter and will only go to Steve at Chapman BMW on Camelback or where he is! More
I had a great, hassle free experience with Steve Zucker while purchasing a new, 2013 BMW. They handled all my express requests and details without extra fees and hassles. I think the entire transaction to while purchasing a new, 2013 BMW. They handled all my express requests and details without extra fees and hassles. I think the entire transaction took me about an hour, and it was my second purchase with this dealership. It is the fact they can do a new car deal in that amount of time without hassle and handling my unique needs that keeps me coming back. More
Michael Ross and his team have always been responsive to my needs, and went above and beyond in making sure I received the best car, accessories, and service for my needs. my needs, and went above and beyond in making sure I received the best car, accessories, and service for my needs. More