Champion of Decatur, Inc.
Decatur, AL
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84 Reviews of Champion of Decatur, Inc.
The perfect purchase while looking at the truck during holiday, I was graciously contacted via text from salesman Shannon Kelly. we set an appointment for a test drive an while looking at the truck during holiday, I was graciously contacted via text from salesman Shannon Kelly. we set an appointment for a test drive and the sale was made. Thanks to Shannon and Dan. More
Found it for us and we bought it!! We have purchased many vehicles from Champion Dodge in Decatur and appreciate the way our favorite salesman Tim Thomas. We go in and tell Tim what we We have purchased many vehicles from Champion Dodge in Decatur and appreciate the way our favorite salesman Tim Thomas. We go in and tell Tim what we are looking for and he goes above and beyond to find it. He has yet to let us down. The guys in the service department have always been great to work with and do a great job in a timely manner. We also enjoyed working with Mike in Finance this time. We will continue to be loyal customers. More
Fantastic experience. What a great experience. Had one of my other cars in for maintenance which turned into warranty work. We were so pleased with the service folks and ex What a great experience. Had one of my other cars in for maintenance which turned into warranty work. We were so pleased with the service folks and experience, we asked for a sales recommendation. Jim took care of us in short order and had a great deal wrapped up and ready to close quickly. More
Jim the salesman was great. I bought a nice challenger from. I shopped for a used challenger and y’all had a very reasonable price on the 2012 I bought. Not from the area and saw it on the internet. First time v I shopped for a used challenger and y’all had a very reasonable price on the 2012 I bought. Not from the area and saw it on the internet. First time visiting and bought it. More
Excellent experience We bought a 2019 Cherokee, Great staff, everyone was helpful, would recommend anyone to go there. They worked with us on getting the payments we wante We bought a 2019 Cherokee, Great staff, everyone was helpful, would recommend anyone to go there. They worked with us on getting the payments we wanted and very knowledgeable about their vehicles. More
Returning customer I have purchased my last 5 cars with this dealer because the people are great and service is outstanding. I would definitely recommend Champion of Dec I have purchased my last 5 cars with this dealer because the people are great and service is outstanding. I would definitely recommend Champion of Decatur . More
Service center is trouble. I have brought 3 new Jeeps and 1 used in the last 2 years.. Took Jeep wranger in for service and rotate tire suppose to get 2 free. When I got the jee I have brought 3 new Jeeps and 1 used in the last 2 years.. Took Jeep wranger in for service and rotate tire suppose to get 2 free. When I got the jeep back asked why the spare was not rotated to. Was told that was dum nobody wanted it rotated to and point to some cars there. I say I did. Then says rudely that he was charging 10.00 to rotate it. The dealer charge me 5.00. Had a bad spot in the seat was They took pictures and said they would call. NO call I called the 3 weeks later said it was approved and would be in September 9 would call. I called them the first of Oct. was told their computers were down and they would call me back. Again no call back I call the next day. I told the service manger that I was suppose to get a call back and didn't. His answer was it wasn't me was it. Then said he didn't have anything about it . Did I want to talk to their Digital big name for picture taker or part. I state I just wanted my jeep fixed. He hung up. I got right in my car and went to the dealership. And talked to one of the salesman he went to the back and came back with the part and wanted to know if I wanted to wait for them to instill it. About a week later I put 35" tire on the jeep. I called the service center again to get the speedometer calculated. Was told they have not been able to do that sense 2016. I would have to get a after market produce to do it. After looking at forums customers were getting them done. I called their main dealership in another city. The service manger there said her was going to be at the Decatur dealership the next day. He did fix it for me. But now I do not feel like I can use their service so why would I buy our next car from them More
2019 Jeep Cherokee Tim and Jim are the ideal sales team. Very helpful and patient without being pushy or hard sell. They let the product sell itself while offering inf Tim and Jim are the ideal sales team. Very helpful and patient without being pushy or hard sell. They let the product sell itself while offering information and details as needed. We were given a very thorough explanation of all of the options on the vehicle we purchased. This is the second Jeep that Tim has sold to us. Thanks. More
They got me what I wanted! Fast and efficient - operated under full disclosure - no problems at all - definitely the easiest vehicle purchase iive made - this is my 5 th Jeep P Fast and efficient - operated under full disclosure - no problems at all - definitely the easiest vehicle purchase iive made - this is my 5 th Jeep Purchase More
Excellent Dealership We have been to Champion twice now, once for my wife's Suburban then my Kia. They are like family. Everyone treated us with respect and didn't push us We have been to Champion twice now, once for my wife's Suburban then my Kia. They are like family. Everyone treated us with respect and didn't push us into anything. When it come to finalizing everything the financial gentleman was hilarious, we laughed so hard when finalizing our buy. Champion is now our dealership for life! More