Champion Hargreaves Chevrolet
Royal Oak, MI
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EXCELLENT CAR DEALERSHIP EXPERIENCE Matthews-Hargreaves Chevrolet of Royal Oak made my car leasing experience a great one. From the time I walked in the door; I received kindness, profe Matthews-Hargreaves Chevrolet of Royal Oak made my car leasing experience a great one. From the time I walked in the door; I received kindness, professionalism, and knowledgeable. My car Salesman, Phillip bent over backwards to make sure I got exactly what I was looking for. He made sure I got the right price and the right car. The Manager Rob Eret; is one of the nicest people I have ever met; I don't know what to say "EXCEPT IF YOU ARE LOOKING FOR A NEW CAR GO TO MATTHEW-HARGREAVES CHEVROLET IT WILL BE A AWESOME EXPERIENCE"! THANK YOU MATTHEW-HARGREAVES Yolanda More
Awesome experience!! Great Deal!!!! The staff was very knowledgeable and friendly, I worked with Travis Miller and Hisham Mansoor they both made the process easy and stress free. They m The staff was very knowledgeable and friendly, I worked with Travis Miller and Hisham Mansoor they both made the process easy and stress free. They made sure I found the perfect car. The experience was fun and they gave me a great deal!! This was my first time here, and I will never go anywhere else. My only regret is that I didn't find them sooner! I actually walked out feeling overjoyed because I didn't just have to settle on a mediocre car because of the price. More
TOP NOTCH SERVICE I am a tough customer for sure. I expect to get top notch service. From start to finish my experience here was the best. I have dealt with many dealer I am a tough customer for sure. I expect to get top notch service. From start to finish my experience here was the best. I have dealt with many dealerships in my 48 years. NEVER have I had more attention and been treated better. Even by family! I was treated like family by all at the dealer. From Rob C, Alex S, Lisa and Nick I have zero complaints. Thanks again for the fantastic experience. Customer for life. More
Unless you are buying new, avoid this place! Avoid their " Smart way" program, you will be better off going to a buy here pay here lot. First, you will not be purchasing the vehicle, it is a lea Avoid their " Smart way" program, you will be better off going to a buy here pay here lot. First, you will not be purchasing the vehicle, it is a lease but believe me when I say the sales representatives or financing people will not inform you if this. They will tell you, in so many payments the vehicle will be your but fail to inform you it's only yours if you choose to pay the final buy-out price at the end of the lease. Second, the vehicle I was given has been in more than one accident, the passenger headlight isn't aligned, the driver's door doesn't close properly (this was noticed when it started raining and my leg got wet while the window was up) the flex pipe and gasket was bad from the day I picked it up the second time...the first time I made it half way home and had to turn around because the car was smoking, I was never told what the issue was not what was "fixed" in the vehicle. Lastly, if you try to talk to a so called manager about the issues with the vehicle they will sit there and tell you what you want to hear and mention how they don't want bad reviews but again, never correct the issues at hand. Unless you are buying a new car, I would recommend looking elsewhere and not falling victim to their scam. I have filed a complaint with the secretary of state More
Bryan Nichols was great! I felt very comfortable and not pressured into anything. When i wasn't happy with the first offer they came up with something that i was happy with. I felt very comfortable and not pressured into anything. When i wasn't happy with the first offer they came up with something that i was happy with. More
Service review Holly, the young lady who wrote up our service paperwork, was a great communicator and hopefully our problem has been resolved. She is truly someone Holly, the young lady who wrote up our service paperwork, was a great communicator and hopefully our problem has been resolved. She is truly someone who will be valuable to your organization. On the other hand we felt the issue should have been resolved the first visit 78 miles prior. Now we're driving around never sure when the check engine light might pop on again. We said yes we would recommend M.H. but you really need a third "Maybe" button. More
Holly Is My Girl and is An Asset to Your Organization I just want you to understand how helpful Holly is from communication to meeting all my needs , she's extremely talented and I would rather not dea I just want you to understand how helpful Holly is from communication to meeting all my needs , she's extremely talented and I would rather not deal with anybody else but my girl Holly lol 😂 More
service dept. Service - I brought my car in for service (still under warranty) because it had stalled and wouldn't restart for several minutes. I worked, primarily Service - I brought my car in for service (still under warranty) because it had stalled and wouldn't restart for several minutes. I worked, primarily, with the service manager, Tom Kaiser, who provided open and honest communication. Unfortunately, the repair took much longer than all expected, but Tom put me in a loaner. He communicated regularly with me to give me updates. I will definitely not hesitate to go back to Matthews-Hargreaves for service. More
Nice Visit Holly was very helpful getting me checked for my service appointment and explaining to me my options. Told me there would be an hour and a half wait a Holly was very helpful getting me checked for my service appointment and explaining to me my options. Told me there would be an hour and a half wait and I chose to check in with Heather for that time. Heather was, as always, helpful and informative about my current leasing options and when I should look to make a change. She gave me much needed info and good advice for the future. I will be visiting with her again once my current lease is up. These ladies rock! More
It was great. Everyone was great. No problems. Would recommend to everyone. Having a loaner helped me get my errands done while waiting for the car to be done. Everyone was great. No problems. Would recommend to everyone. Having a loaner helped me get my errands done while waiting for the car to be done. More