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Champion Hargreaves Chevrolet

Royal Oak, MI

1.8
216 Reviews

2000 E 12 Mile Road

Royal Oak, MI

48067

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Showing 216 reviews

August 14, 2017

EXCELLENT CAR DEALERSHIP EXPERIENCE Matthews-Hargreaves Chevrolet of Royal Oak made my car leasing experience a great one. From the time I walked in the door; I received kindness, profe More

by Gabby57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip and Rob
Nov 07, 2017 -

Champion Hargreaves Chevrolet responded

Wow! We are extremely grateful for your kind words about our team. We recognize that at the core a business is about people. With that in mind we are always on the lookout for staff that is passionate about what they do.

August 13, 2017

Awesome experience!! Great Deal!!!! The staff was very knowledgeable and friendly, I worked with Travis Miller and Hisham Mansoor they both made the process easy and stress free. They m More

by Jess
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Travis Miller and Hisham Mansoor
Nov 07, 2017 -

Champion Hargreaves Chevrolet responded

We are thankful for your time and your willingness to share a review to let us know how we are doing. We look forward to serving you for the years to come.

August 02, 2017

TOP NOTCH SERVICE I am a tough customer for sure. I expect to get top notch service. From start to finish my experience here was the best. I have dealt with many dealer More

by david lally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob C, Alex S, Lisa, Nick
August 01, 2017

Unless you are buying new, avoid this place! Avoid their " Smart way" program, you will be better off going to a buy here pay here lot. First, you will not be purchasing the vehicle, it is a lea More

by DontGOhere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex and Tom
Aug 22, 2017 -

Champion Hargreaves Chevrolet responded

From what we can see your visit was not reflective of our intentions and for that we are very sorry. From the moment you walk into our business it is our responsibility to give you the best possible experience and deliver what we promised. Internally, we are already investigating the matter and looking for ways to ensure this does not happen again but in the meantime we ask that you contact our General manager so that we can work together towards a resolution.

July 28, 2017

Bryan Nichols was great! I felt very comfortable and not pressured into anything. When i wasn't happy with the first offer they came up with something that i was happy with. More

by Sallygirl3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Nichols
July 19, 2017

Service review Holly, the young lady who wrote up our service paperwork, was a great communicator and hopefully our problem has been resolved. She is truly someone More

by Welshans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Sinta
Aug 25, 2017 -

Champion Hargreaves Chevrolet responded

Thank you for providing honest feedback. We are so glad we were able to get you taken care of. Knowing where we are missing the mark in some areas helps us tackle our weaknesses as we strive to be better every single day.

July 18, 2017

Holly Is My Girl and is An Asset to Your Organization I just want you to understand how helpful Holly is from communication to meeting all my needs , she's extremely talented and I would rather not dea More

by Twise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly !!!!!
Aug 01, 2017 -

Champion Hargreaves Chevrolet responded

Wow! Your comments about our team fill us with pride and equip us to provide clear and specific examples of how excellence looks like. We will be sure to let Holly know to keep up the good work.

July 16, 2017

service dept. Service - I brought my car in for service (still under warranty) because it had stalled and wouldn't restart for several minutes. I worked, primarily More

by msv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kaiser
Jul 17, 2017 -

Champion Hargreaves Chevrolet responded

Wow! Reviews like this fuel our hearts and make us try better every single day. Thank you for sharing.

July 12, 2017

Nice Visit Holly was very helpful getting me checked for my service appointment and explaining to me my options. Told me there would be an hour and a half wait a More

by MoCo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly and Heather
Jul 13, 2017 -

Champion Hargreaves Chevrolet responded

Thank you for the awesome review!

July 10, 2017

It was great. Everyone was great. No problems. Would recommend to everyone. Having a loaner helped me get my errands done while waiting for the car to be done. More

by mirz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly
Jul 11, 2017 -

Champion Hargreaves Chevrolet responded

Thank you for taking the time to let us know how we are doing.

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