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Champion Hargreaves Chevrolet

Royal Oak, MI

1.8
216 Reviews

2000 E 12 Mile Road

Royal Oak, MI

48067

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Showing 216 reviews

November 16, 2017

Don't leave "ANY" valuables in your car. After dropping my car off to have the airbag recall service performed, I picked up the car and discovered my cash (dollar bills) were missing $ 35 - 5 More

by M.H. chevy sucks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Grant was the service Advisor
November 16, 2017

RECALL RUNAROUND OIL CONSUMPTION TEST 2011 TERRAIN DID NOT USE ENOUGH OIL. I HAVE GONE THOUGH 0NE QUART OR MORE IN ONE THOUSAND MILES DONE THE TEST 3 TIMES THEY SAY IT More

by JUNKMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
DEWEY screwem & HOW
October 30, 2017

Great! Efficient! Worked well with my schedule! Cory was a great salesman! I don't like anyone who is pushy, but I do appreciate it when someone gives their all to make sure the customer is happy! More

by Debby Boddington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Stiltner, his manager (sorry, do not remember the name), and Mike in finance.
Nov 07, 2017 -

Champion Hargreaves Chevrolet responded

Thank you Debby. Everyone here takes pride on what we do and it is through feedback like yours full of affirmations and encouragement that we renew our commitment to always trying our best.

October 21, 2017

Above and Beyond Matthews-Hargreaves Chevrolet has gone beyond what their obligation to us on our recent purchase of a used 2013 Buick Verano. 2-days after purchasing, More

by James Paul Lundeen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose
Nov 07, 2017 -

Champion Hargreaves Chevrolet responded

Your words of encouragement and your assessment of our services during your time of need make us deeply proud of what we are doing. Life happens and we want you to know that will are here for the ride with you.

October 12, 2017

The 4th lease purchase Paula and I would like to thank Phil Schostak for assisting us for our 3rd and 4th vehicle lease purchase. As always we were completely satisfied an More

by Sarge08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil S.
Nov 07, 2017 -

Champion Hargreaves Chevrolet responded

Thank you for taking time to share your review and of course your loyalty over the years. We know that you have options and we are tremendously happy you picked us.

September 27, 2017

Awesome I would like to say thank you to Matthews Hargreaves along with my salesman Anthony Desantis and Travis from finance, this was my first time buying More

by Monica 2.0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Desantis, Travis
Nov 07, 2017 -

Champion Hargreaves Chevrolet responded

We love what we do, and getting word that we are exactly what you were looking for makes us beyond excited. Congratulations on your new car and welcome to the Matthews Hargreaves family.

September 20, 2017

Great experience Very pleasant, non pressured, friendly, caring dealership. Never felt rushed. Cory Stiltner was very attentive, even mentioning that if we waited a More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Stiltner
Nov 07, 2017 -

Champion Hargreaves Chevrolet responded

Sue, thank you so much for the feedback. It is great to know that we were able to provide you with the highest levels of service. You may of heard of us through friends but we hope that we did our part to earn your business in the future.

August 29, 2017

Bad experience My experience of buying a used toyora Rav4 was bad. They did not tell me that used car I am buying donot have a second key untill very last miniute. A More

by jahidul islam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Schneider and Frank Buscemi
Nov 07, 2017 -

Champion Hargreaves Chevrolet responded

It seems we had a disconnect and clearly dropped the ball. Our leadership is trying to identify why this happened and we will resolve in a way that ensures superior customer experiences now and in the future.

August 21, 2017

Great experience! I recently purchased a 2018 Equinox LT AWD from Matthews-Hargreaves and had a wonderful experience. My wife and I walked in without an appointment an More

by John Ross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ergest (Eric) Tahirllari and Rob Eret
Nov 07, 2017 -

Champion Hargreaves Chevrolet responded

We know that you have options and we are tremendously happy you picked us. We are so glad our efforts are paying off and you had the opportunity to experience superior service with Eric and Rob.

August 15, 2017

Great 2nd vehicle we've bought from this dealership. David is a very easy guy to work with. Very happy with the dealership and the salesperson More

by Mikefairman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David St Onge
Nov 07, 2017 -

Champion Hargreaves Chevrolet responded

Thank you not only for this review of your visit but also for your loyalty! We hope to continue to earn that from you for the years to come.

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