Champion Hargreaves Chevrolet
Royal Oak, MI
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Don't leave "ANY" valuables in your car. After dropping my car off to have the airbag recall service performed, I picked up the car and discovered my cash (dollar bills) were missing $ 35 - 5 After dropping my car off to have the airbag recall service performed, I picked up the car and discovered my cash (dollar bills) were missing $ 35 - 50, and my change bin was picked thru and another $ 15 - 20 dollars had been stolen. DO NOT TRUST THIS DEALERSHIP!!!! More
RECALL RUNAROUND OIL CONSUMPTION TEST 2011 TERRAIN DID NOT USE ENOUGH OIL. I HAVE GONE THOUGH 0NE QUART OR MORE IN ONE THOUSAND MILES DONE THE TEST 3 TIMES THEY SAY IT OIL CONSUMPTION TEST 2011 TERRAIN DID NOT USE ENOUGH OIL. I HAVE GONE THOUGH 0NE QUART OR MORE IN ONE THOUSAND MILES DONE THE TEST 3 TIMES THEY SAY ITS NOT USING ENOUGH OIL. HAD IT CHECKED OUT AND COMPLAINED 3 YEARS AGO. MY FAMILY HAS BEEN BUYING CARS AT MATTHEWS HARGREAVES FOR OVER 40 YEARS AND MECHANICS SUCKED ON ANYTHING THEY DONE. FREE BRAKE INSPECTION USED CAR BRAKE WENT OUT WEEK LATER. STARTER WAS BAD REPLACED IT UNDER WARRANTY CAR CAUGHT FIRE WIRES HITTING EXHAUST REPLACED FUEL PUMP 3 TIMES IN A WEEK NOT THE PROBLEM PASSKEY FIXED IT MYSELF. FUEL PUMP ON ANOTHER CAR WENT UNDER WARRANTY TOLD THEM WHAT IT WAS. THEY TOLD ME I KNOW SO MUCH FIX MYSELF . I,AM A CERTIFIED MASTER MECHANIC More
Great! Efficient! Worked well with my schedule! Cory was a great salesman! I don't like anyone who is pushy, but I do appreciate it when someone gives their all to make sure the customer is happy! Cory was a great salesman! I don't like anyone who is pushy, but I do appreciate it when someone gives their all to make sure the customer is happy! He worked hard to find what I wanted and at the price I wanted to pay. It was great to see his manager work with him to find the great vehicle that I ended up with! The sales process was quick, which I loved, since my daughter just had a baby and I did not have a lot of time. Mike, who did the financial paperwork did a great job, as well. It was fantastic to deal at Matthews-Hargreaves and I will be sure to refer others to your dealership! Thank You! More
Above and Beyond Matthews-Hargreaves Chevrolet has gone beyond what their obligation to us on our recent purchase of a used 2013 Buick Verano. 2-days after purchasing, Matthews-Hargreaves Chevrolet has gone beyond what their obligation to us on our recent purchase of a used 2013 Buick Verano. 2-days after purchasing, the car would not stay running after running flawlessly for over 500 miles. We purchased the car "As Is" from the dealer but called them for assistance anyway. They towed the car from over 50 miles away (100 mile round trip) to the dealer, gave us a free loaner and did the repair in less than 24 hours at absolutely no charge. The purchasing of the car was also a pleasant experience. We worked with Rose for over 3 weeks on finding the right car for us. She listened to what our needs were and even advised us in the decision process. We told her what we were willing to pay, how many miles or less we were looking for, and what we were going to use the car for. In the end, we ended up with a car that we have absolutely zero buyers remorse on. More
The 4th lease purchase Paula and I would like to thank Phil Schostak for assisting us for our 3rd and 4th vehicle lease purchase. As always we were completely satisfied an Paula and I would like to thank Phil Schostak for assisting us for our 3rd and 4th vehicle lease purchase. As always we were completely satisfied and are enjoying our vehicles. Thanks again. Steve P. More
Awesome I would like to say thank you to Matthews Hargreaves along with my salesman Anthony Desantis and Travis from finance, this was my first time buying I would like to say thank you to Matthews Hargreaves along with my salesman Anthony Desantis and Travis from finance, this was my first time buying a car and they made the experience so easy and so relaxed along with it being a little fun. I am really enjoying my new car! They were very helpful, and all the staff I came in contact with was polite, overall it was a much appreciated experience for me. More
Great experience Very pleasant, non pressured, friendly, caring dealership. Never felt rushed. Cory Stiltner was very attentive, even mentioning that if we waited a Very pleasant, non pressured, friendly, caring dealership. Never felt rushed. Cory Stiltner was very attentive, even mentioning that if we waited a week or so, the pricing would be lower. He answered questions via email in a very timely manner, and went through all our concerns and questions. Everything went so smoothly. It was a great experience. We have already told a number of people how happy we were with this dealership. Cory went through all the new features and helped us with setting up the Onstar and the Chevrolet app, and helped sync my phone. I love my new 2018 Equinox, and having such a great experience with the dealer was so refreshing. We will be coming back to this dealership again for future purchases. More
Bad experience My experience of buying a used toyora Rav4 was bad. They did not tell me that used car I am buying donot have a second key untill very last miniute. A My experience of buying a used toyora Rav4 was bad. They did not tell me that used car I am buying donot have a second key untill very last miniute. Also they suppose to the repaire dents to my car, but did very poor job. Never recommend this place for buying a used car. More
Great experience! I recently purchased a 2018 Equinox LT AWD from Matthews-Hargreaves and had a wonderful experience. My wife and I walked in without an appointment an I recently purchased a 2018 Equinox LT AWD from Matthews-Hargreaves and had a wonderful experience. My wife and I walked in without an appointment and Eric Tahirllari made us feel right at home. He joined us on the test drive and explained all the features of the car, going above and beyond anything I have experienced at other dealerships. Along with Rob Eret, we all agreed on a fair price for my trade-in, which went a long way with my wife and I. I can't recommend this dealership enough, but I would especially like to thank Eric for all of his hard work. We will be recommending him personally to all our friends and family looking for a Chevy! More
Great 2nd vehicle we've bought from this dealership. David is a very easy guy to work with. Very happy with the dealership and the salesperson 2nd vehicle we've bought from this dealership. David is a very easy guy to work with. Very happy with the dealership and the salesperson More