Champion Hargreaves Chevrolet

I Have NEVER experienced soooo much DISRESPECT at a dealership before. From the time that I sat down at Travis Miller desk until the Time that I left was HORRIBLE. He judged me! I came to look at a Bla dealership before. From the time that I sat down at Travis Miller desk until the Time that I left was HORRIBLE. He judged me! I came to look at a Blazer and was basically told I could not probably afford it! This was before we talked about pricing, how much I could afford, credit, how much I wanted to put down! I told him I was currently leasing a Terrain, he says oh you must have The “Old Body” one we call those the old lady cars. We could probably get you a basic blazer, I said I don’t want a basic blazer and he goes to say well do you even have heated seats now you probably have a basic terrain do you even have a back up camera? Number one I have a new terrain, fully loaded! After telling him that amount I wanted per month he told me that’s not gonna be possible we should just part ways now and you can just leave ( I honestly should have just left)The Experience was Terrible! He told me that he could not do anything for me after he finally did run my credit which I should not have allowed him to do in the first place after all of the smart remarks he made. This was the worst experience that I have had. I have never had a salesman that didn’t try or did not want to try to give a customer what they need. Sad thing my family has came there to get cars and trucks and I will not be going back and neither will they. The way that he spoke to me was so unbelievable. You never judge a person like this. More

Was told I had an appointment to discuss buying out my lease. Was made to fill out the application in the service center waiting room. Then told they were too busy with other customers and they would ge lease. Was made to fill out the application in the service center waiting room. Then told they were too busy with other customers and they would get back to me by the following Monday. Very poor service. Would not use this dealership again. Will get my next GM from someone else. More

Chris Sinclair is the guy you want to see. He is so polite and knowledgable. Great Job Chris! You are a good man and I really appreciate the help. #KG. polite and knowledgable. Great Job Chris! You are a good man and I really appreciate the help. #KG. More

CHRIS SINCLAIR IS THE MAN YOU NEED TO SEE! I wish all car salesmen were like Chris. This man is a light in this dark world. Don’t believe me? Call Chris Sinclair and you won’t be disappointed!!! salesmen were like Chris. This man is a light in this dark world. Don’t believe me? Call Chris Sinclair and you won’t be disappointed!!! More

Piss Poor Service Center At first it appears to be a nice place, but the service isn't up to the same level as the decor. Brought my car in to have a tire fixed (had something At first it appears to be a nice place, but the service isn't up to the same level as the decor. Brought my car in to have a tire fixed (had something stuck in the tire). Have a tire protection package but they were unable to look it up they claimed. Called another dealer, had them tell Matthews Hargreaves how to look up something they should already know how to do. They then sneak in a front end alignment when it was just replacing the rear tire that got realigned less than 6 months ago. Anyway when i go to pay, they say it will be $280. I argue with the cashier and she claims she then misread it and it should be $180. I then ask to speak with a manager and it is corrected to something like $80. I leave telling them how unhappy i was for just coming in to replace my tire for free with my tire package. Come a month or so later, is winter now and that tire gets a bit low on air. I go to top it off and find the valve cap on just the replaced tire is missing. So odds are they forgot to put it back on. 1 star is 2 stars too many. More

If i could give negative stars i would. So here is an update to James aka TheAmerican post a few weeks ago about our chevy traverse. After weeks of our car being in the shop. We finally was able to get t update to James aka TheAmerican post a few weeks ago about our chevy traverse. After weeks of our car being in the shop. We finally was able to get the car out. My husband went today to pick it up. He paid them $2,980 on top of the previous payment of $2,700. AFTER my husband paid for our car the service guy brought it around and the roof was DENTED, the side mirror FELL COMPLETELY OFF and the DOORS were DENTED as well. The guy said it got DAMAGED from ice and being parked. This has been the absolute WORST experience I've ever had with this location. my family of 8 has been without a vehicle for well over 2 months since not having our vehicle. They took our money and gave us a rental that does not accommodate our families needs and with the previous rental they THREATENED to call the police and report it stolen after ED told us to keep it until we get our car. The woman working in the repair department threatened and harassed my husband because of her and Ed's lack of communication. I would never deal with these people again and would never recommend anyone to get a car or repairs from here. My family has purchased 2 vehicles from here and brought our cars here for service each time. We are loyal customers but that has not mattered here with the way we have been dealt with and the extreme lack of unprofessionalism that has been maintained throughout this experience. I will be doing research to make complaints to higher ups who can help us. It is winter time and i have small children and my husband works. This has greatly impacted my family's life and in the process we have lost thousands of dollars. this group of lackadaisical employees need to be held accountable and reprimanded for the way we have been xxxxx and swindled. More

Absolutely will never return to have service on my Cruze. Absolutely would not recommend Matthew Hargreaves of Royal Oak, Mi. to have service on your vehicle. The entire service desk department is rude and Absolutely would not recommend Matthew Hargreaves of Royal Oak, Mi. to have service on your vehicle. The entire service desk department is rude and unprofessional. Loud music screaming through the service check in area. The dishonesty and lack of integrity is evident. They will find problems or rather tell you anything and everything they can to charge you for. Even for non existent problems. (Which I was charged a $118.00 diagnostic fee for). I would love to elaborate on the last visit there, but quite frankly it’s a huge headache I want to forget! Other issues: They will never offer a courtesy shuttle or loaner car. Service advisor does not return phone calls. I can not emphasize how wrong and unprofessional the service staff department is. There are so many reputable Chevy dealers in Detroit area and this one is not one of them. I see now why their star rating is one of the lowest in metro Detroit . I will not return More