Champion Hargreaves Chevrolet

used car manager I would not recommend this dealership to anyone, i purchased a 2005 equinox in oct 2013 the car had 119 000 miles on it i had the car for almost six I would not recommend this dealership to anyone, i purchased a 2005 equinox in oct 2013 the car had 119 000 miles on it i had the car for almost six months the miles only 123,000 and now they call and tells me it needs a new engine and they refuse to fix it they want me to pay 2600 hundred for repairs, terrible way to do business, i thought this was a reputable bussiness but its anyyhing but, PLEASE DO NOT DO BUSINESS WITH THIS COMPANY. More

aaaaaaa I would highly recommend buying from this dealership!!! I bought exactly what I was looking for and they did NOT pressure me into anything that I did I would highly recommend buying from this dealership!!! I bought exactly what I was looking for and they did NOT pressure me into anything that I did not need!!!! More

At 10:15 am on a Saturday morning I decided I wanted to lease a new vehicle. I was tired of putting time and money into repairs on my used car. I went to a dealership that said they were open and the doors lease a new vehicle. I was tired of putting time and money into repairs on my used car. I went to a dealership that said they were open and the doors were locked no lights on. Next I called a dealership I had used in the past they were not open. I am so glad this happened. I called Matthews Hargreaves and Mike Damico answered the phone immediately. He did not have the car I needed to pull a small trailer so he found an Equinox in the color and price range I requested, ordered it and I picked it up Monday after work. This is my now my preferred dealership. More

I had transmission issues with Traverse while visiting the Detroit area. This was the only dealership in the vicinity that was open on a Saturday. Kevin and Kay worked closely to make everything possible the Detroit area. This was the only dealership in the vicinity that was open on a Saturday. Kevin and Kay worked closely to make everything possible to get me back on the road as soon as possible. The dealership provided for loaner car and helped with rental. In addition GM stood by their product and assisted with the repairs although the car was out of warranty. This is my second Chevrolet and I will continue to support GM given the integrity and their support of their product!! More

Well worth the hour plus drive to Royal Oak. Everyone was friendly and worked with my schedule and availability. I love my Equinox and I feel confident that a great group of people helped me get a wonderful friendly and worked with my schedule and availability. I love my Equinox and I feel confident that a great group of people helped me get a wonderful deal. More

Everyone at Matthews Hargreaves was very kind and knowledgeable. Lisa was extremely helpful and more than willing to go the extra mile to make sure I was taken care of and that all my questions were knowledgeable. Lisa was extremely helpful and more than willing to go the extra mile to make sure I was taken care of and that all my questions were answered. She did a great job explaining all options available to me and made my purchase a great experience. I would definitely buy from her again. Hargreaves should be thankful to have an employee as great as her. Thank you Hargreaves and thank you Lisa. More

Service is what keeps a customer coming again & again...the service received was given but not with genuine sincerity...with unkind motives...lacked integrity . Thanks again...the service received was given but not with genuine sincerity...with unkind motives...lacked integrity . Thanks More

There are good dealers and then there are bad dealers. Matthews Hargreaves is either so incompetent or extremely dishonest or both. Either way the customer will suffer. It's bad enough when they don't k Matthews Hargreaves is either so incompetent or extremely dishonest or both. Either way the customer will suffer. It's bad enough when they don't know what they are talking about - but even worse when they try to take the customer for money under warranty issues. The Equinox eco-tech engine has two known high warranty issues - high oil consumption and balance chain stretch and breakage. Matthews Hargreaves wants to convince you that it's your fault that the oil is disappearing from your engine and it's your fault that the balance chain is making all this noise. They try smokescreens like; you don't have enough oil change receipts and you didn't add enough oil. You can change the oil all you want and add all the oil you want it doesn't change the fact the engine is consuming oil or the fact that the balance chain has stretched and now sounds like a diesel. My son's car sat at Matthews Hargreaves for over a week while they argued with him about whose fault it was. They wanted $1200 upfront to look at the engine and $4000 to replace the engine. I called district and then corporate and got no help from them. Finally I told my son to get his car out of there. I had it towed to another dealer and less than 24 hrs later my son was back on the road with the balance chain replaced under warranty at no cost. I'm currently tracking oil consumption because if it's more than a quart in 1000 miles I will have my son bring it back to the dealer for more warranty investigation. But it won't be to Matthews Hargreaves. Take your Equinox to Matthew Hargreaves at your own risk because they have taken the customer and have taken GM. More

I was very pleased with my overall experience at this dealership. The receptionist was always very pleasant on the phone when i called and never seemed irritated by my numerous calls. The bathroom and dealership. The receptionist was always very pleasant on the phone when i called and never seemed irritated by my numerous calls. The bathroom and lounge appeared clean and tidy. My sales person was extremely patient, kind and honest. He answered all my questions intelligently and if he did not know the answer he quickly would research the information and respond. He also was very thorough with the explanation of how to use all the various "bells and whistles" on my new equinox. Mike also promptly returned my phone calls. I would definitely recommend this dealership and Mike Lowe as a salesman. More

As a customer your always looking for a place where you can walk in and feel welcomed and at Matthews-Hargreaves it's just that. From the moment I entered I was offered coffee and any other refreshment I w can walk in and feel welcomed and at Matthews-Hargreaves it's just that. From the moment I entered I was offered coffee and any other refreshment I wished, I was treated in a kindly matter and my time was not wasted, my questions were answered promptly, the price was competitive, and the salespersons and managers were more than friendly, greeting me with smiles and handshakes. I will continually be back to this dealership for tune-ups and future vehicle purchases. To the negative reviews I've seen on this page, always remember that you are the customer and that you should communicate your issues with the dealership's employees, I guarantee that Matthews-Hargreaves will go out of their way to make any customer feel peace of mind and comfortable. Great experience, WAY more than your average dealership!! More