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Champion Hargreaves Chevrolet

Royal Oak, MI

1.7
217 Reviews

2000 E 12 Mile Road

Royal Oak, MI

48067

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Showing 217 reviews

September 07, 2023

Awful experience. Constantly misled, told things that weren’t true, and dragged along for an unbearably long process when it came down to purchasing. Wouldn’t recommen More

by tutors_mocks_0q
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
George, Djon
Sep 08, 2023 -

Champion Hargreaves Chevrolet responded

We are unable to identify you within our systems off the information provided. Please reach out to our General Sales Manager, Christina Tomasino, to discuss the details of your recent experience. She can be reached directly at: 248-336-1453 at your convenience.

September 02, 2023

Terrible service i went in and talked to a sales person he downtalked b lots and said they sell trash and convinced me to shop there so I bought a used car from them and was told that I’m buying it as is s More

by jordanfoster610
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
George fink
June 29, 2023

My entire experience was just one line of BS after another. They too 2 weeks just to get me in. They kept my car for almost 3 week to fix the air conditioning and all it was was one excuse after More

by zach.ashley
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Tony T
Jun 30, 2023 -

Champion Hargreaves Chevrolet responded

Zach, please call our General Manager, Mike Mosser, directly at: 248-658-1298 to discuss concerns surrounding your recent experience.

Jul 01, 2023 -

zach.ashley responded

Why? Neither Mike, nor any other manager, was willing to get on the phone with me at any point during this process. You chose to do all of your talking through your front man.

June 14, 2023

Body shop service department worst customer service. Took my vehicle in for insurance body and paint work repairs and also wanted additional paint work done to the vehicle to give it a fresh look as I More

by TB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Male Body Shop Service Writer
Jun 20, 2023 -

Champion Hargreaves Chevrolet responded

Our Body Shop Manager, Peter Palm, can be reached directly at: 248-336-1434 to discuss any concerns.

Jun 20, 2023 -

TB responded

No need, damage already done by your service writer lack of customer service and interest in working on my vehicle. Vehicle already being handled by a independent collision shop that is addressing the needs of my vehicle. No recommendations for you.

June 08, 2023

If I could give a negative star, I would. Had a terrible experience here many years ago and it took everything I had to go back. But I chose to, and thought MAYBE would be better since they h More

by dgilboe29
Recommend Dealer
No
Employees Worked With
Jacob
May 01, 2023

I had to get my Yukon fixed for service. It took forever and I understand that but I needed my vehicle to go on vacation. Well after a week the car was still not fixed. It is a 2021 and w More

by fcg1313
Purchase Time
Recommend Dealer
No
Employees Worked With
dont know
May 26, 2023 -

Champion Hargreaves Chevrolet responded

Brian, our Service Manager, has connected with you in regard to your review. We hope the GM Rewards voucher has turned your experience around. Let us know if you need anything else.

March 09, 2023

This dealership has an absolutely deplorable service department. I end up coming out with more issues than I had prior to bringing my truck in. Constantly want to keep my truck and do not offer a loaner More

by Mikemiller7476
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony and new service manager.
Mar 10, 2023 -

Champion Hargreaves Chevrolet responded

Mike, please reach out to our service manager, Brian, to discuss concerns at your convenience. He can be reached directly at: 248-336-1420.

July 28, 2022

I just drove 45 min to buy a car that I was promised was on hold for me. I got their and they told me it was sold and tried to sell me a totally different vehicle. The show room looks like it is from the More

by safeharborremodeling
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian sales person
June 10, 2022

I couldn’t recommend this dealership enough! My sales rep Jeff Glomboske and Sales manager Nick Nawrocki were absolutely incredible. We purchased my 2020 Traverse I had been leasing and leased a More

by Rachelafuhr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff and Nick
June 07, 2022

So the Salesman wants to do a soft hit to see if my Fiancee and I qualify for a used car. He assured us that it was a soft hit so we agreed to see what we would be looking at spending per month and if More

by ralstonbradford
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff
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