Champion Hargreaves Chevrolet
Royal Oak, MI
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A pleasant surprise! I went in with no expectation of getting a new vehicle. Mine was paid off and I was very attached but I was entertaining the thought of getting a cros I went in with no expectation of getting a new vehicle. Mine was paid off and I was very attached but I was entertaining the thought of getting a crossover and I wanted to see what I'd be looking at. My salesperson was a REAL person and treated me the same. I didn't feel haggled or pressured and most importantly they were able to get me the price I wanted formy current vehicle and the payment I wanted as well. The service and respect I received was what got me into my new 2015 Equinox. Sure all the perks of the vehicle were great but the service is what got me to give up my old car and into a new one. David St. Onge is a good person and a great salesperson. I recommend going to him. More
Positive Culture As soon as I entered the doors of the Matthew Hargraves Chevy Dealership, I experienced the positive culture of their complete staff. I was greeted p As soon as I entered the doors of the Matthew Hargraves Chevy Dealership, I experienced the positive culture of their complete staff. I was greeted politely and promptly on a Saturday when it was the only dealership open. It was busy, but that didn't get in the way of customer service. Eric did a great job of listening to my budget and vehicle desires. He brought up a vehicle, we negotiated pricing without ever feeling pressured to buy. I returned on Monday to seal the deal. Cheapest truck lease payment I've ever had and by far the best customer service. My wife and children were treated as equals and positively. I will return to this dealership for my next vehicle. More
Helpful and Professional All of my questions were answered fully. Before I decided to by my new car, I understood everything about it. The salesman was most helpful All of my questions were answered fully. Before I decided to by my new car, I understood everything about it. The salesman was most helpful More
2015 Chevy Camaro - New Dealership sales staff was wonderful and very accommodating. Have recommended this dealership based off of the staff members I worked with. They were Dealership sales staff was wonderful and very accommodating. Have recommended this dealership based off of the staff members I worked with. They were fair with their pricing and did their best to make sure I had everything I needed. Great experience overall and will be returning. More
Best new car sales staff anywhere. Eric Boyes is top notch. He's the best in the business. Period. $210 a month for a 4 X 4 LT. No one could even come close. Thanks HM Chevy. Eric Boyes is top notch. He's the best in the business. Period. $210 a month for a 4 X 4 LT. No one could even come close. Thanks HM Chevy. More
2015 Equinox & Sonny Rocks! When we went in to test drive the Equinox we had no intention of purchasing a car. However, Sonny Bandele changed our minds. He was amazing to work When we went in to test drive the Equinox we had no intention of purchasing a car. However, Sonny Bandele changed our minds. He was amazing to work with. He helped us get a truly phenomenal deal and was kind, patient (not pushy in the least) the entire time. It is rare when one can honestly say that Sonny was our advocate in this process. So we went in to investigate and drove off with a brand new Chevy Equinox that we love. But we might love Sonny more :) More
Good but long. I got my Certified 13' Chevy Malibu a couple weeks ago and I like it the salesperson who was new was ok he was doing what he could do to make a sell. I got my Certified 13' Chevy Malibu a couple weeks ago and I like it the salesperson who was new was ok he was doing what he could do to make a sell...needed help along with another sales person to figure out the price for the car and "even thought" they were putting numbers down to finalize it seems that numbers to them look good to them but I thought differently. Like security protection when you already have a alarm system that should be in the package and not knowing what else comes with the car. Just don't let them push you to do another way if you can do better. More
New Equinox Went in for an oil change and came out with a new Equinox. Erik Boyes is the best salesman. He always goes above and beyond. Went in for an oil change and came out with a new Equinox. Erik Boyes is the best salesman. He always goes above and beyond. More
New Colorado Z71 Went searching for 2015 Colorado and ended up with several choices, but only one truck piqued my interest- 2015 Colorado Z71 in black. Made the appoi Went searching for 2015 Colorado and ended up with several choices, but only one truck piqued my interest- 2015 Colorado Z71 in black. Made the appointment to see vehicle at dealership and was greeted at door by Patrick. He was personable and patient as I had several questions about the vehicle and he found answers to all. In the end, we were able to put together a package that got me into the vehicle. My experience? From the moment I walked in until I left, I was impressed by the whole team. More
Atrocious customer service Absolutely atrocious customer service in the service center. I was there for about 30 seconds when the guy locked my keys in my car and wasn't able to Absolutely atrocious customer service in the service center. I was there for about 30 seconds when the guy locked my keys in my car and wasn't able to get my car til the next morning. When I came back the next morning they told me I'd have to wait at least an hour for the oil change because they had a few people in front of me. I took my car and left. I wouldn't let this place touch my car with a 10 foot pole. I understand mistakes happen and keys get locked in cars but that's ur job, your profession, you should know better. I'm nurse and I'm pretty sure if you came to me as a patient you wouldn't want me making any mistakes like this. More