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Champion Hargreaves Chevrolet

Royal Oak, MI

1.8
216 Reviews

2000 E 12 Mile Road

Royal Oak, MI

48067

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Showing 216 reviews

April 24, 2017

Quick service My vehicle was brought in for an oil change and was taken in immediately. The waiting time was shorter than they anticipated and the staff was very p More

by leaselover
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric
Apr 29, 2017 -

Champion Hargreaves Chevrolet responded

Thank you for the great review! We are so glad to hear that you had a good experience and that Eric was able to help you out. Please let us know if we can do anything else for you!

April 05, 2017

Lug nuts My niece had a tire rotation and oil change. Well Matthew Hargreaves service employees missed lug nut class and didn't put all of them on the tire and More

by Dorthy71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doug
Apr 29, 2017 -

Champion Hargreaves Chevrolet responded

Thank you for bringing this to our attention. We regret to hear about your experience with us and that our service department did not deliver to the best of its ability. We would like a chance to make this right as soon as possible. Please contact our General Manager, Walter Tutak, at wtutak@mhchevy.com.

March 14, 2017

on my last car, Chevy-Impla On a roadtrip and the sensor on the tires did not work. I took it to a dealer on my trip and they checked the tire it was okay and recommended to ta More

by shirley12374
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kathy McFarland (sales) One of the best sales person I have ever dealt with.
Mar 17, 2017 -

Champion Hargreaves Chevrolet responded

Thank you for bringing this to our attention. We regret to hear that you were not able to get your repairs done at our dealership. We would like to make this right as soon as possible, so please contact our General Manager, Walt Tutak, at wtutak@mhchevy.com.

February 28, 2017

Never got a title Bought the car 2 months ago they said the plate was transferred, title will be at my house 2 to 3 weeks, so I drive the car for 2 months. Never receiv More

by Scratch my car everywhere guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Walt
Mar 17, 2017 -

Champion Hargreaves Chevrolet responded

Thank you for bringing this to our attention We regret to hear the problems you have been having with our service department. We would like to make this right as soon as possible. Please reach out to our General Manager, Walter Tutak, at wtutak@mhchevy.com so that we can resolve this.

February 16, 2017

recall for defective fuel pump Appointment easy to make-Everything right on time -was offered a ride -didn't need it but nice to know transportation available - job completed in tim More

by mitzy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Doug Williamson
Mar 17, 2017 -

Champion Hargreaves Chevrolet responded

Thank you for the great review! We are so glad that you had a good experience with our service department. Please let us know if we can do anything else for you!

February 16, 2017

Buying a new car My experience was excellent. I never felt rushed or pressured. I was given many options and was treated respectfully. I left with a car that fit me! More

by New Car!
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nicholas, Jim
Mar 17, 2017 -

Champion Hargreaves Chevrolet responded

Thank you for the great review! We are so glad that you had a good experience with Brian and Jim. Please let us know if we can do anything else for you!

February 14, 2017

Excellent Everyone was friendly, very expedient, and went above and beyond the call of duty. Used the shuttle service which made sure I got to work on time. More

by Blade16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont remember the names
Mar 17, 2017 -

Champion Hargreaves Chevrolet responded

Thank you for the great review! We are so glad that you had a good experience with our service department. Please let us know if we can do anything else for you!

February 11, 2017

Matthews-Hargreaves friendly and great service I was renewing my Chevy 2015 Malibu Lease and was looking at the 2017 Equinox. I wanted the AWD since my daughter would be driving the vehicle during More

by Jerry Lisjak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Schostak Sales Associate
Mar 17, 2017 -

Champion Hargreaves Chevrolet responded

Thank you for the great review! We are so glad that you had a good experience with Phil. Please let us know if we can do anything else for you!

February 08, 2017

Bought a car and they scratched it several times Bought a car with 30,000 miles in perfect condition, took it back for tire rotation and they scratched both front rims refused to replace them More

by Scratch my car everywhere guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul
Feb 15, 2017 -

Champion Hargreaves Chevrolet responded

Thank you for bringing this to our attention. We regret to hear that you did not have a good experience with us. We would like to resolve this issue as soon as possible, so please contact our General Manager, Walter Tutak, at wtutak@mhchevy.com.

Mar 17, 2017 -

Champion Hargreaves Chevrolet responded

Thank you for bringing this to our attention. We regret to hear the problems you have been having with our service department. We do our best to provide the best customer service possible. and we are sorry that you did not experience that. At your earliest convenience, please contact our General Manager, Walter Tutak, at wtutak@championautoinc.com so that we can fix this problem as soon as possible.

February 07, 2017

great purchase experience. I enjoyed my shopping experience at Matthews-Hargreaves. The salesman, Phil S. worked very hard to put me in the car I wanted within the budget I set More

by dacarbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Schostak
Mar 17, 2017 -

Champion Hargreaves Chevrolet responded

Thank you for the great review! We are so glad that you had a good experience with Phil. Please let us know if we can do anything else for you!

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