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Champion Chevrolet - Service Center

Johnson City, TN

4.6
489 Reviews

489 Reviews of Champion Chevrolet - Service Center

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October 10, 2024

they completed the work quickly and efficiently. the salesman was very professional and the staff friendly. More

by RONNIE_GREER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

This was my first experience with the service department. I was impressed with the valet style check-in process. When service was complete, I received a text with amount due $0.00. I returned to check-in More

by denakeith05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynn Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Birchfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

I received a recall notice for a “software” update. The service department was set up to process the update and professionally completed the service. More

by jwhood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lloyd Fleenor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Overall, the best service department in the tri-cities. Reliable and efficient! Champion Chevrolet/Cadillac is my go-to dealership for purchases and service because of their commitment to the customer. More

by jsroberts67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

Everyone was great and service was finished in a timely manner. Nice waiting area with different areas for those who need to work while they are waiting. More

by LANNYRHUDSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Copenhaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

very grateful for the timely and effective service! Honest and open about work done. thank you! More

by stonelady1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janie (i believe)
September 30, 2024

Always love taking my vehicle to champion. There dealership is the best always return my vehicle cleaner than when I took it and the service advisor is next to none. More

by Dbrisbin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2024

The lady at the pay counter was spectacular came in for a oil change and still had 25% on air filters and seems like they were upset because they couldn’t sell me overpriced filters,have bought many vehicles More

by usseryr
Recommend Dealer
No
Employees Worked With
Lloyd Fleenor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Champion Chevrolet responded

I am very sorry to hear you had a bad experience. Please contact me directly to discuss. 423-282-2121 ext 1030. Mark Leonard We appreciate your business.

September 29, 2024

The gentlemen that I dealt with were all very helpful and got me to work in a timely manner all while dealing with power outages More

by MENZAGINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2024

Was well pleased with the service. The service writer and tech were both very nice. I will be back as I have for years. More

by MASTERMEC2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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