Shannon Monroe

Very nice & helpful to make sure our charger in our car was working properly. Gave us a new one to replace the damaged one.. was working properly. Gave us a new one to replace the damaged one.. More

by SIDY4 Verified Customer Verified Customer

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Always exceptional service and sales experience. Can't say enough about customer service when dealing with dealership. Can't say enough about customer service when dealing with dealership. More

by DVMNANCY Verified Customer Verified Customer

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My wife had to have her Cadillac repaired from water in the gas tank. Thankfully BP paid for it all. Service was great but we asked multiple times for a loaner car and Champion would always tell us they di the gas tank. Thankfully BP paid for it all. Service was great but we asked multiple times for a loaner car and Champion would always tell us they didn’t have one. I thought that was poor business for a Cadillac dealer. Most luxury service departments provide a loaner car even if you’re having your oil changed. Let alone $3000 worth of work done. In the end the service was done correctly and we got her car back. Just could’ve been a better experience. More

by COWBOYSJHW Verified Customer Verified Customer

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Everything went awesome. Salesman was very nice an helpful. Great experience. Highly recommend champion chevrolet in johnson city Salesman was very nice an helpful. Great experience. Highly recommend champion chevrolet in johnson city More

by kburton23 Verified Customer Verified Customer

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I was not given any information after I brought my truck in to have them look at it. After a few minutes of waiting, I retrieved my keys from the check out desk. No one gave me any information of wha in to have them look at it. After a few minutes of waiting, I retrieved my keys from the check out desk. No one gave me any information of what was found to be the issue. More

by russadams23 Verified Customer Verified Customer

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This is a great company with great employees. I have delt with them for over 20 years and still very pleased. Highly recommend them to anyone!!!!! I have delt with them for over 20 years and still very pleased. Highly recommend them to anyone!!!!! More

by u771643 Verified Customer Verified Customer

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The best service department I've ever used. I found them to be very honest and courteous. I have trusted them with my vehicles for 20+ years. I found them to be very honest and courteous. I have trusted them with my vehicles for 20+ years. More

by mrtlhensley Verified Customer Verified Customer

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Very good staff & Excellent survive dept! ! Jim & Cletus really know how to treat their customers!! ! Jim & Cletus really know how to treat their customers!! More

by SIDY4 Verified Customer Verified Customer

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They did not wash my car as they have done in the past. Not sure why. Not sure why. More

by bentleyd3 Verified Customer Verified Customer

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Randy Reidel was very helpful in finding the right truck with the options that I needed. Cletus Greene was also very helpful to locate a truck at their sister dealership in Kingsport with the same options I with the options that I needed. Cletus Greene was also very helpful to locate a truck at their sister dealership in Kingsport with the same options I wanted in a unique color. More

by jerryskidmore160 Verified Customer Verified Customer

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