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Champion Chevrolet - Service Center

Johnson City, TN

4.6
376 Reviews

376 Reviews of Champion Chevrolet - Service Center

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November 19, 2024

Excellent service. Very pleased. My car received quality service in a short time period. The waiting area was comfortable and clean. Staff were friendly and professiona More

by pamela.plotkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

Easy appointment setting and great service. I will bring my truck here from now on. More

by heckertscott7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2024

My Colorado is still there after weeks and haven't received an update on the repair. More

by FRountree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Monroe
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Champion Chevrolet responded

I apologize for the lengthy repairs and lack of communication. We will update you immediately.

November 14, 2024

Everyone was easy to work with. They explained the process well and made the process painless. More

by ccilley123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynn Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Reidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

They did not break anything so I guess that is the best I can ask of them. More

by leesrt6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Monroe
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Champion Chevrolet responded

Thank you for your feedback. Did you have a issue with your service for the low score. Please contact us at 423-282-2121 ext 1030 to discuss. Thank you

Nov 12, 2024 -

leesrt6 responded

i have little faith in Champion after all the bad experience with my vehicle I bought and past service that (I am sure) has costed me $5800. If someone was closer that is where I would go.

November 11, 2024

People were very friendly and helpful. Answered all my questions and work performed seems to be good. Also waiting time was not excessive. More

by jjmiller0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

Lies lies lies the dealership is full of crooks. Will never return for anything The end More

by Eatdirtforever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Monroe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Champion Chevrolet responded

Thank you for your feedback. We would like to discuss the issues with your service experience. 423-282-2121 ext 1030 Thank you

November 08, 2024

Great service. Everyone went out of their way to take care of my vehicle. I was very impressed with the service department. More

by twolfe3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

They did not break anything so that is the best I could hope for there. More

by leesrt6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Monroe
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Champion Chevrolet responded

Thank you for your feedback. Were very happy we didnt break anything either/ Please give us a call to discuss the issues that created the low score. 423-282-2121 ext 1030 Thank you

November 07, 2024

Prompt, courteous service. Comfortable waiting area with free coffee, vending, easy access bathrooms. Never had a beard experience. More

by govols57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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