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Champion Chevrolet
Johnson City, TN
1,335 Reviews
Come down and be a Champion! We are your new and used Chevrolet Cadillac dealer in Johnson City, TN. Located at 3606 Bristol Highway, we are a convenient drive away from the Johnson City Airport and Cherokee National Forest. Let us show you why customers continue to make Champion Chevrolet Cadillac their number one Chevrolet and Cadillac dealer. If you have been considering other dealers, keep looking through our website to see why we're the better option. Make us your one-stop-shop for Cadillac and Chevrolet vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,335 reviews
March 08, 2024
Check out receptionist was super friendly and answered all of our questions about the repair bill. all of our questions about the repair bill. More
by INSURE24
Verified CustomerEmployees Worked With
March 08, 2024
Best Service Writer and technicians in the state of TN! Very clean store - which also matters. Always taken care of at this location. Thanks for being honest & professional! Very clean store - which also matters. Always taken care of at this location. Thanks for being honest & professional! More
by franwest1902
Employees Worked With
Other Employees :
Service technician always does excellent work !
March 08, 2024
Prompt, courteous service and on time and provided good information regarding my warranty data that I asked about. information regarding my warranty data that I asked about. More
by CDENISON59
Employees Worked With
March 08, 2024
Great dealership. .people are prompt and great service. I purchased few cars there and no issues at all. .people are prompt and great service. I purchased few cars there and no issues at all. More
by wandalmartin
Employees Worked With
March 08, 2024
This dealership is owned by Tim Copenhaver and Andy Detrick...two gentlemen with impeccable character and trustworthiness. Their staff is outstanding and this team consistently exceeds expectations. Detrick...two gentlemen with impeccable character and trustworthiness. Their staff is outstanding and this team consistently exceeds expectations. More
by LKSHIPCO
March 07, 2024
The dealership works great with you to make sure you have a great experience with them a great experience with them More
by SHAUNJKEEN
Employees Worked With
March 06, 2024
Absolutely best service around. Would never trade or buy anywhere else. These guys are the best Would never trade or buy anywhere else. These guys are the best More
by kjrmotorsports
Employees Worked With
March 05, 2024
David and Lynn helped us throughout the entire process. No pressure to do anything at all. Very nice, helpful and professional people. 5 star experience. No pressure to do anything at all. Very nice, helpful and professional people. 5 star experience. More
by jmccoy1004
March 04, 2024
This was my first visit to Champion Chevrolet, having recently moved from Knoxville to Johnson City and needing my Cadillac serviced. First, I want to say that the gentleman on the service center side w recently moved from Knoxville to Johnson City and needing my Cadillac serviced. First, I want to say that the gentleman on the service center side was great, which I expected the customer service to continue. He was friendly from the moment I pulled up to the garage, and until we parted ways. Service overall was good and no complaints. However, after waiting for 2 hours, I saw my Escalade be pulled out and parked to the side as though it was ready. After about 20 mins, and needing to return to work, I got up to inquire if I was ready to go. I walked to what must have been the parts counter where 2 men were working on computers. I was the only person at the counter and after about a minute one of the men asked if he could help me (no smile, and quickly pointed me to another area). The lady in that office overheard the man tell me to see her and as I stepped in to her doorway, I was immediately met with body language signaling extreme annoyance, which spoke volumes to me. I obviously interfered with the work being done at the parts counter, but this lady looked me up and down from head to toe with a look on her face that let me that I should not be there. She never smiled, she honestly looked completely miserable, and as I proceeded to ask if my car was ready she snapped 'what's the name" to which I responded and again the body language of how she searched through the records behind her basically reflected that of someone being forced to do a job they hate. I am a healthcare executive and am constantly reminded of the importance of customer service, but after the encounter with at your service check out, I find it best that I take my Escalade elsewhere so that I don't have to be made to feel that my $200 for service is not welcomed at Champion Chevrolet. More
by christina.jackson
Employees Worked With
