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Champion Chevrolet

Johnson City, TN

4.7
1,084 Reviews
Come down and be a Champion! We are your new and used Chevrolet Cadillac dealer in Johnson City, TN. Located at 3606 Bristol Highway, we are a convenient drive away from the Johnson City Airport and Cherokee National Forest. Let us show you why customers continue to make Champion Chevrolet Cadillac their number one Chevrolet and Cadillac dealer. If you have been considering other dealers, keep looking through our website to see why we're the better option. Make us your one-stop-shop for Cadillac and Chevrolet vehicles.
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3606 Bristol Hwy

Johnson City, TN

37601

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Showing 1,085 reviews

October 13, 2024

Second used vehicle from this dealership. They have always treated us with respect. Both purchases were painless and done quickly by both our salesman and the finance department. More

by AMKOETTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris McCall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Guyer
October 13, 2024

Champion service is great! !! Fixed my tire that had a nail in it- in no time!!! Thank you!!! More

by pathuber50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2024

I was shocked by the final price of procedure verses cost given when appointment made. It was double. Satisfied with work done More

by bigjohnb6579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Champion Chevrolet responded

Please give us a call to discuss your final bill. 423-282-2121 ext 1030 Mark Leonard. We want to make sure you understand all your charges and happy with the final price.

October 12, 2024

By far, the most stressfree buying experience I've ever had. I arrived, and David and Lloyd handled the entire process with nothing but the utmost professionalism. More

by bosturgill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2024

I had appointment for Oct 8 to have a recall taken care of. After arriving there from Greeneville and them taking the car to the back they informed me that they didn't have the correct part. That was a was More

by LINSZIN409
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Monroe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Champion Chevrolet responded

We certainly understand your frustrations driving here and not being able to have the repairs finished because of a lack of parts. When you come back for us to take care of the recall we will fill your tank up with gas for making the unnecessary trip. Thank you for your business.

October 10, 2024

Appointment required for simple service of oil change and rotate tires. I waited for about 2 1/2 hours after arriving on time. More

by DAVIDB11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Monroe
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Champion Chevrolet responded

Good morning I apologize for the lengthy wait for your oil change. We unfortunately get backed up at times that leads to it taking longer than we would like. I hope you will give us another opportunity and we exceed your expectations. Thank you for your business

October 10, 2024

they completed the work quickly and efficiently. the salesman was very professional and the staff friendly. More

by RONNIE_GREER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

This was my first experience with the service department. I was impressed with the valet style check-in process. When service was complete, I received a text with amount due $0.00. I returned to check-in More

by denakeith05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynn Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Birchfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2024

This is one of the best dealerships in the tri cites easy to deal with and very courteous. More

by rkut53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cletis Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2024

He told us that the truck was a 18 it is a 15 he told us everything was good he didn't tell us we had to go to Eastman More

by red_24263
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don't remember his name
Oct 08, 2024 -

Champion Chevrolet responded

I am sorry your experience did not meet your expectations. Please give us a call at 423-282-2121 ext 1002, 1003 or 1001 to explain your issues and who you are and more about the deal.

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