Champaign Ford City

Nice clean and courteous. The car I purchased was nice but not quite as clean as I wished it to be but in their defense I didn't tell them that before leaving. The car I purchased was nice but not quite as clean as I wished it to be but in their defense I didn't tell them that before leaving. More

They have done a good job during/ since Covid with employment limitations. I appreciate the service staff employment limitations. I appreciate the service staff More

The service department always provides excellent service every time. Couldn’t be happier two thumbs up! every time. Couldn’t be happier two thumbs up! More

Very good to work with they done everything. They said he was gonna do. I appreciate that. Keep up the good work. Thanks, William. They said he was gonna do. I appreciate that. Keep up the good work. Thanks, William. More

They made me feel very appreciated as a customer and valued my business. It was a great experience and worth the 2 hour drive to get there. We will be back when we shop for my wife's new car. valued my business. It was a great experience and worth the 2 hour drive to get there. We will be back when we shop for my wife's new car. More

Everyone especially, Efrem and Dean, were very friendly, patient, and helpful during the complete purchasing/trading process. patient, and helpful during the complete purchasing/trading process. More

Just what we were looking for. free tank of gas & free oil change wow! This was a used vehicle. Salesman was not pushy & greatly knowledgeable. He was like dealing with a friend tha free tank of gas & free oil change wow! This was a used vehicle. Salesman was not pushy & greatly knowledgeable. He was like dealing with a friend thanks Gayle. More

Very good experience, will return in the future! ! all phases very well organized and prepared for business. ! all phases very well organized and prepared for business. More

Did not thoroughly look my vehicle over and find the problems that I was talking about problems that I was talking about More

The actual service itself was awesome! However, getting thru on their phone system to even get scheduled for the appt was a nightmare. I was on hold for over 25 minutes. They also aren’t o However, getting thru on their phone system to even get scheduled for the appt was a nightmare. I was on hold for over 25 minutes. They also aren’t open on Saturdays anymore so that is disappointing. Last time, I tried to schedule online and that apparently didn’t go thru on their system and they didn’t even have me registered as needing an appt so that’s why I tried the phone system this time. More