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Champaign Ford City

Champaign, IL

4.7
483 Reviews

701 W Marketview Dr

Champaign, IL

61822

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Showing 483 reviews

March 27, 2023

They made me feel very appreciated as a customer and valued my business. It was a great experience and worth the 2 hour drive to get there. We will be back when we shop for my wife's new car. More

by angryduckcalls
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Button
Mar 27, 2023 -

Champaign Ford City responded

Thank you for taking the time to leave us your feedback about our customer service! If you have any additional needs or questions, we're more than happy to assist you. We look forward to working with you in the future! Safe travels!

March 27, 2023

Everyone especially, Efrem and Dean, were very friendly, patient, and helpful during the complete purchasing/trading process. More

by Jill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Efrem, Dean
Mar 29, 2023 -

Champaign Ford City responded

We are happy we could make your experience a positive one, Jill! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 25, 2023

Just what we were looking for. free tank of gas & free oil change wow! This was a used vehicle. Salesman was not pushy & greatly knowledgeable. He was like dealing with a friend tha More

by John Hannah
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gayle
Mar 29, 2023 -

Champaign Ford City responded

We are happy we could make your experience a positive one, John. Here at Champaign Ford City, we value our customers and we look forward to seeing you on your next visit. Take care!

March 25, 2023

Very good experience, will return in the future! ! all phases very well organized and prepared for business. More

by raymcclain
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Watt,
Mar 27, 2023 -

Champaign Ford City responded

This is wonderful to hear! Thank you very much for taking the time out of your busy day to send us this feedback -it's truly appreciated. Please let us know what we can do for you in the future. Have a wonderful week!

February 08, 2023

Did not thoroughly look my vehicle over and find the problems that I was talking about More

by Tnlnc05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff
Feb 09, 2023 -

Champaign Ford City responded

Please email fordsocialmedia@fordcityusa.com with the facts on what happened along with your name and contact info. We're happy to look into any issues but we need the facts! Thank you.

January 29, 2023

The actual service itself was awesome! However, getting thru on their phone system to even get scheduled for the appt was a nightmare. I was on hold for over 25 minutes. They also aren’t o More

by Jessica D.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gayle Chaney
Jan 31, 2023 -

Champaign Ford City responded

Thank you for your honest feedback, Jessica, as it helps us in our constant effort to improve. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 27, 2023

Great experience. From the moment I called to check availability of vehicle till the time we walked out the door our salesman Brandon treated us like gold. One of the More

by Welder9693
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
Jan 30, 2023 -

Champaign Ford City responded

This is the best kind of review we can hope for. Thank you so much for taking the time to write this; it's truly appreciated. Have a great day!

January 25, 2023

I am very pleased with ford city. the buying experience was the easiest I've ever had Thanks to Brandon Davis and everyone in the sales Department. More

by RLZ36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BRANDON Davis
Jan 26, 2023 -

Champaign Ford City responded

Thank you so much for taking the time out of your busy day to let us know how we did. It's truly appreciated. We hope you have an awesome day!

January 21, 2023

Chuck Collins what a great salesman my experience was very good. I have bought 17 car from him in the last 8 years More

by smoky9720
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Collins
Jan 23, 2023 -

Champaign Ford City responded

Thank you for taking the time to let us know how we did. We really appreciate you being such a great customer and we're here for you anytime. Have a wonderful day!

January 20, 2023

Everyone was very easy to work with, the sales transit action went smoothly. Enjoyed working with Ian, our sales person. More

by jlhowes99@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian and Zach.
Jan 23, 2023 -

Champaign Ford City responded

This is great to hear! Thank you so much for taking the time out of your day to let us know how we did. We look forward to working with you in the future. Have an awesome week!

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