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Champaign Ford City
Champaign, IL
486 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 486 reviews
June 21, 2023
Service staff were very courteous and respectful of my time on my visit for an oil change. The service person checked the engine air filter and checked with me if I would like it replaced because it was time on my visit for an oil change. The service person checked the engine air filter and checked with me if I would like it replaced because it was very dirty. I appreciated his checking with me prior to making the change. After my MKX service was complete, he went through the services performed and reported everything seemed in good condition More
by Ruth
Employees Worked With
543 technician
June 18, 2023
One thing I despise about buying a car is the time it takes. We went in prepared and they didn't try to talk us into stuff we didn't need/want. The sales person, Brandon, was honest & efficient. We could takes. We went in prepared and they didn't try to talk us into stuff we didn't need/want. The sales person, Brandon, was honest & efficient. We couldn't have been happier with the whole thing start to finish. This is the 2nd vehicle we've bought here. More
by mjgoett
Employees Worked With
Brandon Davis, Mr Button
June 15, 2023
We had major repairs on our 2017 Ford Escape. Bradley kept us updated on the progress and so far are pleased with the outcome. Also, a “Thank You” to Ford for helping with the repair cost. Bradley kept us updated on the progress and so far are pleased with the outcome. Also, a “Thank You” to Ford for helping with the repair cost. More
by Steve Lemmon
Employees Worked With
Bradley
June 08, 2023
I always receive a fair deal followed by excellent service. It is easy to schedule appointments and to arrange a shuttle for drop off and pick up. I always get friendly, helpful service. service. It is easy to schedule appointments and to arrange a shuttle for drop off and pick up. I always get friendly, helpful service. More
by Dean Cavey
Employees Worked With
Jave
April 17, 2023
One of the Best New Car buying experiences I have ever had! No haggle sales folks. Brandon was fantastic. Jim in Finance was transparent about all financing options and no pressure regarding warranty's et had! No haggle sales folks. Brandon was fantastic. Jim in Finance was transparent about all financing options and no pressure regarding warranty's etc. My New F-150 was exactly as described on the website and over the phone. Dealership was immaculate in appearance and the entire staff were friendly. I drove 2 hours to purchase my new truck at Champaign Ford City and it was worth it!!! -Tom More
by Tom
Employees Worked With
Brandon, Jim
April 12, 2023
Explained things to me. Provided a pick-up at a time convenient to me to get my car which I had dropped off on Easter Sunday. It was ready before noon. Provided a pick-up at a time convenient to me to get my car which I had dropped off on Easter Sunday. It was ready before noon. More
by Pat
Employees Worked With
Service Department
April 06, 2023
Nice clean and courteous. The car I purchased was nice but not quite as clean as I wished it to be but in their defense I didn't tell them that before leaving. The car I purchased was nice but not quite as clean as I wished it to be but in their defense I didn't tell them that before leaving. More
by Dave kaeding
Employees Worked With
Zachary , chuck
