Champaign Ford City

We are pleased with the purchase of our SUV. They were very courteous and helpful. We they were recommended by Henry Butler. They were very courteous and helpful. We they were recommended by Henry Butler. More

I always receive a fair deal followed by excellent service. It is easy to schedule appointments and to arrange a shuttle for drop off and pick up. I always get friendly, helpful service. service. It is easy to schedule appointments and to arrange a shuttle for drop off and pick up. I always get friendly, helpful service. More

All went well with Todd, great in customer service response. Truck is very nice and is what it said it would be!! response. Truck is very nice and is what it said it would be!! More

One of the Best New Car buying experiences I have ever had! No haggle sales folks. Brandon was fantastic. Jim in Finance was transparent about all financing options and no pressure regarding warranty's et had! No haggle sales folks. Brandon was fantastic. Jim in Finance was transparent about all financing options and no pressure regarding warranty's etc. My New F-150 was exactly as described on the website and over the phone. Dealership was immaculate in appearance and the entire staff were friendly. I drove 2 hours to purchase my new truck at Champaign Ford City and it was worth it!!! -Tom More

Could had been a bit more negotiable. Not much room for negotiation . Also had no floor mats , in vehicle. Not much room for negotiation . Also had no floor mats , in vehicle. More

Explained things to me. Provided a pick-up at a time convenient to me to get my car which I had dropped off on Easter Sunday. It was ready before noon. Provided a pick-up at a time convenient to me to get my car which I had dropped off on Easter Sunday. It was ready before noon. More

Nice clean and courteous. The car I purchased was nice but not quite as clean as I wished it to be but in their defense I didn't tell them that before leaving. The car I purchased was nice but not quite as clean as I wished it to be but in their defense I didn't tell them that before leaving. More

They have done a good job during/ since Covid with employment limitations. I appreciate the service staff employment limitations. I appreciate the service staff More

The service department always provides excellent service every time. Couldn’t be happier two thumbs up! every time. Couldn’t be happier two thumbs up! More

Very good to work with they done everything. They said he was gonna do. I appreciate that. Keep up the good work. Thanks, William. They said he was gonna do. I appreciate that. Keep up the good work. Thanks, William. More