Champaign Ford City

I was moving across the country and had a problem with my 22 year old Ford F-150. I stopped at noon on Friday of memorial day weekend. Matt was awesome. He came up with an innovative temporary solution to ge 22 year old Ford F-150. I stopped at noon on Friday of memorial day weekend. Matt was awesome. He came up with an innovative temporary solution to get me back home to Colorado safely. It was so busy in the service bay but he took the time to help me out. The solution held for the 18 hour drive and I arrived safely. Thanks Matt for helping me out! It's refreshing to know that there are good people in the world that help with a smile. More

We had looked at several other dealers for a truck and was never really satisifed until we came to Ford City. Kip was very helpful in looking for what we wanted and tried everything he could to find me th was never really satisifed until we came to Ford City. Kip was very helpful in looking for what we wanted and tried everything he could to find me the truck I wanted. When we were unable to find one exactly as I wanted, we decided to order one. Kip always kept me informed of the status of my order and was very helpful in our entire purchase deal. Kathleen was also very helpful and very informattivei when it came time to the do paperwork for our transaction. I would recommend this dealer to all. More

I was looking to buy a new Ford Explorer and had a few items that were "deal breakers" for me. Kip was so patient and understanding and got me exactly what I wanted. He NEVER pressured me to settle for s items that were "deal breakers" for me. Kip was so patient and understanding and got me exactly what I wanted. He NEVER pressured me to settle for something that was not exactly what I was looking for. I would recommend him in a heartbeat! More

Kip and Kathy were both very helpful and pleasant to work with. They answered all of our questions and never made us feel pressured. There was a small snafu with the paperwork, but they quickly corrected t with. They answered all of our questions and never made us feel pressured. There was a small snafu with the paperwork, but they quickly corrected the error and made it as painless as possible. More

The staff at Ford City were great to work with. Brenda was my first contact and did a great job helping me select the F150 that was best for me. Jim (sales manager) gave me a very good price for my trade was my first contact and did a great job helping me select the F150 that was best for me. Jim (sales manager) gave me a very good price for my trade and searched for a couple of days to find me the exact F150 I wanted. Kathleen made the financing part easy and was very willing to get me the best deal possible. Job well done to the sales staff at Ford City of Champaign. More

Brenda Pembor and Kathy Troy were an excellent help as always. Brenda went the extra mile to find us the truck we wanted and had it brought to the dealership immediately. The truck was ready when promis always. Brenda went the extra mile to find us the truck we wanted and had it brought to the dealership immediately. The truck was ready when promised and delivery went very smoothly with Kathy having all the paper work ready. She was extemely knowledgable about the financing, warranties and everything we needed. More

first off ijust want to say thank you to everyone who helped my stranded daughter.she in school in champaign and we live 3 hours north near wisconsin border.she needed to get home for some minor surgery helped my stranded daughter.she in school in champaign and we live 3 hours north near wisconsin border.she needed to get home for some minor surgery afer her classes went to car started it heard a noise and could not turn her steering wheel. she ran to class we called a tow truck and they took her 2007 ford fusion to your dealership.you fixed while she was in class and had it ready for her drive home. again thank you for your kind service and very fair price More

The sales person, Brenda Pembro has sold us our last 5 or 6 vehicles and she is very knowledgeable and friendly. Brenda spent a lot of hours looking for just the right truck for us. We told her want we wante 6 vehicles and she is very knowledgeable and friendly. Brenda spent a lot of hours looking for just the right truck for us. We told her want we wanted and she was able to find exactly what we wanted. The finance person, Kathleen Troy is very excellant and efficient. Kathleen is so knowledgeable about everything and made the procedures almost painless. All of the employees at Ford City in Champaign, Illinois are friendly and helpful. We are always treated with respect. They are always have been able to fix any of our concerns in a professional manner and in the time quoted. More

Very friendly, made a great deal on my trade.It's the first Ford product I've purchased in the last 24 years. I guess it's good to be back!! Highly recommend!!!! first Ford product I've purchased in the last 24 years. I guess it's good to be back!! Highly recommend!!!! More

I have bought two vehicles in the last year, one Ford one Lincoln, and will continue to buy Ford or Lincoln at this dealer. They are very professional with a hugh personal touch! Love them! Dan and Kathy Lincoln, and will continue to buy Ford or Lincoln at this dealer. They are very professional with a hugh personal touch! Love them! Dan and Kathy are the best! More