Champaign Ford City
Champaign, IL
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I spoke with Derek about service to my daughters Volvo and he said they had the tools to diagnose the problem and qualified techs to fix it. Service was top quality and the engine is once again running sm and he said they had the tools to diagnose the problem and qualified techs to fix it. Service was top quality and the engine is once again running smoothly. I have been taking all my vehicles to Worden Martin for over fifteen years now and they have always given me great service. More
We needed a key made for a car that we had bought from Ford City, but we had a meeting that we needed to attend and the key wouldn't be done in time for us to get to our meeting. We were given a car to d Ford City, but we had a meeting that we needed to attend and the key wouldn't be done in time for us to get to our meeting. We were given a car to drive and they took ours to service and we were on our way. When we got back our car was ready. Because of them giving us the use the car we were able to make our meeting and other appointments that day. More
We purchased my wife's Ford Edge from Ford City and have had all the service done here as well. Matt Odom has been great to work with and has put forth the extra effort to make sure we were treated fairly. had all the service done here as well. Matt Odom has been great to work with and has put forth the extra effort to make sure we were treated fairly. I had purchased my Ford F-150 from another dealership, but now take it to Matt for all my service work. Everyone we have dealt with at Ford City has been great to work with. Ford City has really demonstrated what a good dealership can be. They will continue to get our business in the future. Keep up the good work!!! More
I was moving across the country and had a problem with my 22 year old Ford F-150. I stopped at noon on Friday of memorial day weekend. Matt was awesome. He came up with an innovative temporary solution to ge 22 year old Ford F-150. I stopped at noon on Friday of memorial day weekend. Matt was awesome. He came up with an innovative temporary solution to get me back home to Colorado safely. It was so busy in the service bay but he took the time to help me out. The solution held for the 18 hour drive and I arrived safely. Thanks Matt for helping me out! It's refreshing to know that there are good people in the world that help with a smile. More
We had looked at several other dealers for a truck and was never really satisifed until we came to Ford City. Kip was very helpful in looking for what we wanted and tried everything he could to find me th was never really satisifed until we came to Ford City. Kip was very helpful in looking for what we wanted and tried everything he could to find me the truck I wanted. When we were unable to find one exactly as I wanted, we decided to order one. Kip always kept me informed of the status of my order and was very helpful in our entire purchase deal. Kathleen was also very helpful and very informattivei when it came time to the do paperwork for our transaction. I would recommend this dealer to all. More
I was looking to buy a new Ford Explorer and had a few items that were "deal breakers" for me. Kip was so patient and understanding and got me exactly what I wanted. He NEVER pressured me to settle for s items that were "deal breakers" for me. Kip was so patient and understanding and got me exactly what I wanted. He NEVER pressured me to settle for something that was not exactly what I was looking for. I would recommend him in a heartbeat! More
Kip and Kathy were both very helpful and pleasant to work with. They answered all of our questions and never made us feel pressured. There was a small snafu with the paperwork, but they quickly corrected t with. They answered all of our questions and never made us feel pressured. There was a small snafu with the paperwork, but they quickly corrected the error and made it as painless as possible. More
The staff at Ford City were great to work with. Brenda was my first contact and did a great job helping me select the F150 that was best for me. Jim (sales manager) gave me a very good price for my trade was my first contact and did a great job helping me select the F150 that was best for me. Jim (sales manager) gave me a very good price for my trade and searched for a couple of days to find me the exact F150 I wanted. Kathleen made the financing part easy and was very willing to get me the best deal possible. Job well done to the sales staff at Ford City of Champaign. More
Brenda Pembor and Kathy Troy were an excellent help as always. Brenda went the extra mile to find us the truck we wanted and had it brought to the dealership immediately. The truck was ready when promis always. Brenda went the extra mile to find us the truck we wanted and had it brought to the dealership immediately. The truck was ready when promised and delivery went very smoothly with Kathy having all the paper work ready. She was extemely knowledgable about the financing, warranties and everything we needed. More
first off ijust want to say thank you to everyone who helped my stranded daughter.she in school in champaign and we live 3 hours north near wisconsin border.she needed to get home for some minor surgery helped my stranded daughter.she in school in champaign and we live 3 hours north near wisconsin border.she needed to get home for some minor surgery afer her classes went to car started it heard a noise and could not turn her steering wheel. she ran to class we called a tow truck and they took her 2007 ford fusion to your dealership.you fixed while she was in class and had it ready for her drive home. again thank you for your kind service and very fair price More