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Champaign Ford City

Champaign, IL

4.6
469 Reviews

701 W Marketview Dr

Champaign, IL

61822

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Showing 469 reviews

July 26, 2012

I spoke with Derek about service to my daughters Volvo and he said they had the tools to diagnose the problem and qualified techs to fix it. Service was top quality and the engine is once again running sm More

by R T Kerr
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek, Don
July 25, 2012

We needed a key made for a car that we had bought from Ford City, but we had a meeting that we needed to attend and the key wouldn't be done in time for us to get to our meeting. We were given a car to d More

by rk194444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KIP and DERICK
July 24, 2012

We purchased my wife's Ford Edge from Ford City and have had all the service done here as well. Matt Odom has been great to work with and has put forth the extra effort to make sure we were treated fairly. More

by Mikedh51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Odom
June 13, 2012

I was moving across the country and had a problem with my 22 year old Ford F-150. I stopped at noon on Friday of memorial day weekend. Matt was awesome. He came up with an innovative temporary solution to ge More

by jules.tybor
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Odom
June 12, 2012

We had looked at several other dealers for a truck and was never really satisifed until we came to Ford City. Kip was very helpful in looking for what we wanted and tried everything he could to find me th More

by gingerreed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kip Malinowski, Kathleen Troy
May 29, 2012

I was looking to buy a new Ford Explorer and had a few items that were "deal breakers" for me. Kip was so patient and understanding and got me exactly what I wanted. He NEVER pressured me to settle for s More

by Beau2005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kip Malinowski
May 02, 2012

Kip and Kathy were both very helpful and pleasant to work with. They answered all of our questions and never made us feel pressured. There was a small snafu with the paperwork, but they quickly corrected t More

by njbraz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kip Malinowski, Kathy Troy
February 28, 2012

The staff at Ford City were great to work with. Brenda was my first contact and did a great job helping me select the F150 that was best for me. Jim (sales manager) gave me a very good price for my trade More

by cjmoravek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Pembro, kathleen(finance), Jim Rayburn(sales manage)
February 18, 2012

Brenda Pembor and Kathy Troy were an excellent help as always. Brenda went the extra mile to find us the truck we wanted and had it brought to the dealership immediately. The truck was ready when promis More

by glasaar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda Pembor,Kathy Troy
February 16, 2012

first off ijust want to say thank you to everyone who helped my stranded daughter.she in school in champaign and we live 3 hours north near wisconsin border.she needed to get home for some minor surgery More

by sassy1760
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jeff