Champaign Ford City
Champaign, IL
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My 2011 Ford Explorer had previous problems, reoccured approximately 3 times, with faulty manufacture/design of the windshield pillar covers. Ford City was exceptional and persistent in their numerous at approximately 3 times, with faulty manufacture/design of the windshield pillar covers. Ford City was exceptional and persistent in their numerous attempts required to ultimately resolve this problem with Ford Motor Co. Problem was Ford Motor Co. design flaw-not Ford City problem. My experience with service has been exceptional: courteous, polite and efficient. Based on my experience, I would recommend Ford City to anyone. Sincerely, Michael E Sheppard More
I had a bad wheel senser in my E350 van that was messing up the tracktion control. I had cleened conectors and it would be ok for 6 months. I won't consider it fixed for 6 months to a year, but for now th up the tracktion control. I had cleened conectors and it would be ok for 6 months. I won't consider it fixed for 6 months to a year, but for now the light is staying off. That's why i didn't rate quality of work. Also my service rep. was sick the day I came back to get the repair done so it afected the comunication, but it happens and the repair still got done ok. More
I was very happy with the service I got from the service department. Everyone I had dealings with were very friendly and helpful with everything I needed. I didn't have to wait very long for the work to b department. Everyone I had dealings with were very friendly and helpful with everything I needed. I didn't have to wait very long for the work to be done on my car. Again I am very pleased with the dealer ship. More
I was quite pleased with the service I received which started from the minute I dropped off my vehicle to the time I paid at the cashiers window. I found everyone to be quite pleasant and easy to work w started from the minute I dropped off my vehicle to the time I paid at the cashiers window. I found everyone to be quite pleasant and easy to work with and was greated with a smile and a pleasant manner from all those I encountered. And this was all just in regards to an oil change. I'll be happy to continue my service at Worden Martin Ford City-Ford Lincoln. More
As an earlier posting of a review I wasn't fully aware or the work done for my individual satisfaction. A company who will work as hard to perform on my car actually goes to show that they did an above and the work done for my individual satisfaction. A company who will work as hard to perform on my car actually goes to show that they did an above and well beyond job. More
Went over lunch hour to get my oil changed. Service was great. I waited a little longer than expected but the work was done to my satisfaction. great. I waited a little longer than expected but the work was done to my satisfaction. More
Everytime I take in my truck. They do this inspection and say it needs about 1,000 dollars worth of work. Alot of the stuff has already been done. Flush the fuel system three hundred dollars, give me a break say it needs about 1,000 dollars worth of work. Alot of the stuff has already been done. Flush the fuel system three hundred dollars, give me a break. Flush the break fluid / fluid doesn't break down. I had a front end alignment. 1 month later I had a Tune up and they said my coil spring is busted in half. I had you guys change my differential oil. The next time I took it in my seals were leaking. Evertime I have something serviced, the next visit that seal or gasket or pan is leaking or needs replaced. I have to question the dealerships honesty. I don't think I will bring my vehicle back. I'm a working man, not some rich guy that you must be accustomed to visiting this establishment. More
called with a problem in short notice-service worked me in & was out quicker then i thought would get out .Wish I would have bought my Ford truck there !!! in & was out quicker then i thought would get out .Wish I would have bought my Ford truck there !!! More
I typically walk away with a positive experience. This particular visit, I discovered some grease on the door jam and roof interior after my oil change and tire rotation. I phoned my service rep and he's particular visit, I discovered some grease on the door jam and roof interior after my oil change and tire rotation. I phoned my service rep and he's going to have the detail guys clean it up right away. More
Excellent service and friendliness of advidors. Quality of service is excellent. The price is comparable to other shops in our area and live the three for three at Ford City. of service is excellent. The price is comparable to other shops in our area and live the three for three at Ford City. More