Champaign Ford City

David Wenglarz was an excellent salesman as he was well versed in the attributes of the Escape and was willing to work with us on price and finding the correct car for us. He worked hard to do this. versed in the attributes of the Escape and was willing to work with us on price and finding the correct car for us. He worked hard to do this. More

Love the experience every time, they always get me and do the service work quickly - Jeff is always very friendly and everyone from the service manager Jeff to the nice clerk who hands over the keys are very the service work quickly - Jeff is always very friendly and everyone from the service manager Jeff to the nice clerk who hands over the keys are very professional and friendly - great culture here and glad I am one of their customers. More

In the last two months, I have visited Ford City for service related issues. I have worked with Matt Odom on both trips and he is always professional and friendly. I would definately recommend Ford Ci service related issues. I have worked with Matt Odom on both trips and he is always professional and friendly. I would definately recommend Ford City to anyone who needs service work done. Each time I have had service done, Matt has always given me an estimated time for the work to be done and work has been completed in that time. Thanks for providing such a professional staff. Jay Loschen More

I am always pleased with the excellent service that I receive from Ford City when ever I get my vehicle serviced. When ever I come in, the Service Advisor always greets me with a smile. As a customer I receive from Ford City when ever I get my vehicle serviced. When ever I come in, the Service Advisor always greets me with a smile. As a customer I never feel over looked. The employees are very friendly, and they do a great job of making me feel welcomed. The quality of work provided on my car is always affective and efficient. one more great perk to getting my car serviced at Ford City is the great discounts they provide. Keep up the Excellent work Ford City! More

My 2011 Ford Explorer had previous problems, reoccured approximately 3 times, with faulty manufacture/design of the windshield pillar covers. Ford City was exceptional and persistent in their numerous at approximately 3 times, with faulty manufacture/design of the windshield pillar covers. Ford City was exceptional and persistent in their numerous attempts required to ultimately resolve this problem with Ford Motor Co. Problem was Ford Motor Co. design flaw-not Ford City problem. My experience with service has been exceptional: courteous, polite and efficient. Based on my experience, I would recommend Ford City to anyone. Sincerely, Michael E Sheppard More

I had a bad wheel senser in my E350 van that was messing up the tracktion control. I had cleened conectors and it would be ok for 6 months. I won't consider it fixed for 6 months to a year, but for now th up the tracktion control. I had cleened conectors and it would be ok for 6 months. I won't consider it fixed for 6 months to a year, but for now the light is staying off. That's why i didn't rate quality of work. Also my service rep. was sick the day I came back to get the repair done so it afected the comunication, but it happens and the repair still got done ok. More

I was very happy with the service I got from the service department. Everyone I had dealings with were very friendly and helpful with everything I needed. I didn't have to wait very long for the work to b department. Everyone I had dealings with were very friendly and helpful with everything I needed. I didn't have to wait very long for the work to be done on my car. Again I am very pleased with the dealer ship. More

I was quite pleased with the service I received which started from the minute I dropped off my vehicle to the time I paid at the cashiers window. I found everyone to be quite pleasant and easy to work w started from the minute I dropped off my vehicle to the time I paid at the cashiers window. I found everyone to be quite pleasant and easy to work with and was greated with a smile and a pleasant manner from all those I encountered. And this was all just in regards to an oil change. I'll be happy to continue my service at Worden Martin Ford City-Ford Lincoln. More

As an earlier posting of a review I wasn't fully aware or the work done for my individual satisfaction. A company who will work as hard to perform on my car actually goes to show that they did an above and the work done for my individual satisfaction. A company who will work as hard to perform on my car actually goes to show that they did an above and well beyond job. More

Went over lunch hour to get my oil changed. Service was great. I waited a little longer than expected but the work was done to my satisfaction. great. I waited a little longer than expected but the work was done to my satisfaction. More