Champaign Ford City

To begin with, this repair was covered under my extended warranty so price was not an issue. I put up with a noise in my front end because I wasn't sure my warranty covered it. I finally made the call and K warranty so price was not an issue. I put up with a noise in my front end because I wasn't sure my warranty covered it. I finally made the call and Kathy said it was covered and bring it in. I scheduled the repair with Mark and he had Eric take a ride with me so as to demonstrate the noise. Eric and I went about 50 feet and he told me to take it back around and we'd get it on the lift. Turns out my front hubs on my HHR were bad. They had the parts and had the car fixed right after lunch. I'm impressed. To be honest, after I'd read the review about the woman with the problem with her Mustang door, I wasn't sure what to expect but now am happy with my repair. More

When I purchased my Ford Edge, I also got the Three for Three package, and have never regretted it since. From the time I met the sales staff, all the way until now, I have NOT been disappointed. The sta Three package, and have never regretted it since. From the time I met the sales staff, all the way until now, I have NOT been disappointed. The staff is friendly, intelligent, and courteous. It took just over one hour yesterday to have an Oil change, tires rotated, and full inside and out wash done....and it was all covered on the 3 for 3. Love it! Special shout out to Derek Scroggins for keeping me up to date and informed on maintenance for my Edge. Over all, a great dealership, and and great Ford. Thanks! More

My husband and I traded in our current car in for a new 2013 Ford Fusion and they gave us a great value for our trade in. The Salesman, Sales Managers and Finance Manager were all extremely nice and willin 2013 Ford Fusion and they gave us a great value for our trade in. The Salesman, Sales Managers and Finance Manager were all extremely nice and willing to work with us to get out what we wanted. I would definitely recommend this Delarship to anyone looking to buy a vehicle with a great value and great customer service. We will definietly continue to buy our vehicles from here and only here. More

Friendly staff, they listen and try to fix any concerns I have with my car. Always try to get me in when it is convenient for me. have with my car. Always try to get me in when it is convenient for me. More

Ford City is always able to take our cars on short notice. The work is always finished on time and we never have repeat problems. Jeff is the service person we work with and he is always upbeat and notice. The work is always finished on time and we never have repeat problems. Jeff is the service person we work with and he is always upbeat and knowledgable. More

I was greeted kindly at my arrival to have my Ford F-150 serviced. It needed and oil change and tire rotation. It was done in a very timely manner, and when it was finished they washed it as well free of ch serviced. It needed and oil change and tire rotation. It was done in a very timely manner, and when it was finished they washed it as well free of charge. One nice perk about buying a vehicle at Ford City is that you receive oil changes and tire rotations every 3,000 miles free of charge for 3 years. The service dept runs a report on your vehicle and will suggest what may need attention as the vehicle gets more mileage on it . More

Took my truck in for a Oil Change and it's 15,000 mile service and as always Matt took great care of me and answered any questions I had. Very attentive to my needs and takes great care to make sure mile service and as always Matt took great care of me and answered any questions I had. Very attentive to my needs and takes great care to make sure I'm satisfied with all the work preformed on my vehicle! Highly recommended! More

I have always received great service at Champaign Ford City. I have a Ford Transit that I use for service calls and my service rep. Matt Odom is always very good at getting me scheduled in when needed, an City. I have a Ford Transit that I use for service calls and my service rep. Matt Odom is always very good at getting me scheduled in when needed, and getting my service vehicle back on the road as quickly as possible More

The people at Ford City are always so friendly they get the work done quickly and efficiently. I bought my car from them and have continued to use them for oil and tire service. I have in the past always c the work done quickly and efficiently. I bought my car from them and have continued to use them for oil and tire service. I have in the past always changed my own oil but have not been doing that since I bought the car from them. Its just so much easier to have them do it and they alway clean and wash the car - they have developed a very good customer service culture here. Once you come you will stay with them. I'm going to get my mother a car from them when she comes back to Illinois because I can count on these people to take care of her. More