Champaign Ford City
Champaign, IL
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Front grill emblem I purchased a 2013 Ford F150 Super Crew from another dealer back in June 2013. Over the winter the blue plastic on the emblem developed a crack. I too I purchased a 2013 Ford F150 Super Crew from another dealer back in June 2013. Over the winter the blue plastic on the emblem developed a crack. I took it in late yesterday to Ford City and I was out the door within 30 minutes. Great service and facilities. Much improvement over the Marvin Hill and Curley Lee days on South Neil St. in Champaign! More
Service work I was very please at the quick response by Matt Odem and his staff when I had Sync issues with my Explorer on April 1, 2014. I was very please at the quick response by Matt Odem and his staff when I had Sync issues with my Explorer on April 1, 2014. More
They were very helpful in the internet sales and finding what we were looking for. everyone was very helpful. The dealership was very clean. All the employees were very friendly and helpful. I would highly what we were looking for. everyone was very helpful. The dealership was very clean. All the employees were very friendly and helpful. I would highly recommend this dealership. More
Ford City has a great staff and provides excellent service for our vehicles. I take my truck to Ford City for service and now that my wife has a Lincoln MKX, we take her car there also. service for our vehicles. I take my truck to Ford City for service and now that my wife has a Lincoln MKX, we take her car there also. More
The service people were helpful and the service was fast, easy and efficient. Also, the facilities for customers was really nice. Great Crew! Great Service! easy and efficient. Also, the facilities for customers was really nice. Great Crew! Great Service! More
We noticed a unfamiliar sound coming from our vehicle. The Service Department found we had an icing problem on the underside of the unit. . The problem was quickly cleared up. They also completed our N The Service Department found we had an icing problem on the underside of the unit. . The problem was quickly cleared up. They also completed our Normal Vehicle Lube and Oil Se vicing. More
I was looking for new tires. After looking around I decided on the Cooper tire for my truck. I emailed Matt Odom at Ford City he said he could get that tire and he gave me a good price that was equal decided on the Cooper tire for my truck. I emailed Matt Odom at Ford City he said he could get that tire and he gave me a good price that was equal to others. While their I had them do a front end alignment and an oil Change. Mat has always treated us with respect along with all the other Ford City service staff. You all work very well as a team. Thanks Rich Coyne More
Matt was so professional in working out my cars' slow engine oil leak problem over past several months. Matt went above & beyond my expectations to offer the rental car while the car was in the shop and engine oil leak problem over past several months. Matt went above & beyond my expectations to offer the rental car while the car was in the shop and kept me informed of what was happening. Matt never made me feel like I was wasting his time on my 2009 Ford Fusion problems and was so very attentive to my concerns each time we discussed service. In my opinion, Matt Odom is one of the greatest assets to your dealership as he conveys his thorough knowledge in assessing and assisting all of his clients in the most professional, timely and courteous of manners! Thanks Matt for helping my car run like new, you are awesome! More