Champaign Ford City

Fantastic service I came in Friday afternoon, without an appointment, to have a "cunchy" noise checked out. "Awesome Jeff" Van Buskirk took a quick drive and told me I I came in Friday afternoon, without an appointment, to have a "cunchy" noise checked out. "Awesome Jeff" Van Buskirk took a quick drive and told me I needed new front brakes. The service department was very busy, but he got the job done in less than 45 minutes, while I and my little dog waitied in the comfortable lounge. Am ever so thankful for the wonderful service and the considerate and friendly staff. Needless to say, Champaign Ford City is now the only dealer I will take my car to. More

First time customer I had a great first experience here. My service advisor, Matt Odom was great and the service was fast and friendly. Would definitely recommend Ford Ci I had a great first experience here. My service advisor, Matt Odom was great and the service was fast and friendly. Would definitely recommend Ford City's service department. More

Car maintenance Everyone was wonderful and very quick, even my shuttle driver was just the best. I love ford city and will probably do all my shopping there in the fu Everyone was wonderful and very quick, even my shuttle driver was just the best. I love ford city and will probably do all my shopping there in the future do to the very friendly customer service! Keep up the great work. More

oil change and regular maintenance as needed All went well,,,, as always,,, very happy with the service I get !!! Everyone is always helpful and very polite. Keeps me coming back and really e All went well,,,, as always,,, very happy with the service I get !!! Everyone is always helpful and very polite. Keeps me coming back and really enjoy getting the car washed before leaving ! More

Very very pleased Every time I have gone to Champaign Ford City, I leave feeling that I have gotten the best service that one could expect. Everyone is very friendly a Every time I have gone to Champaign Ford City, I leave feeling that I have gotten the best service that one could expect. Everyone is very friendly and seem to want to do the best for us. I am very pleased with Ford city and there help. Kelly was our adviser and was friendly and helpful. More

Service As long as I have had my 2011 MKT I have had nothing but excellent service. Matt Odom is very helpful , friendly , and address my concerns. As long as I have had my 2011 MKT I have had nothing but excellent service. Matt Odom is very helpful , friendly , and address my concerns. More

Good no hassle buying experience Very comfortable no pressure buy experience. Changed our minds three times and was very comfortable doing so thanks to the salesman Anthony Cenzano an Very comfortable no pressure buy experience. Changed our minds three times and was very comfortable doing so thanks to the salesman Anthony Cenzano and finance manager Bryan Parr. Will definitely go back when we are in tge market again. Thank you More

excellent Very satisfied the minute you pull through the door until you leave. Every one in the service department and the office staff were very nice. Very satisfied the minute you pull through the door until you leave. Every one in the service department and the office staff were very nice. More

Quick, efficient and professional service The service is always a good experience and the staff is great. Each service appointment is handled quickly, professionally and I am on my way. The service is always a good experience and the staff is great. Each service appointment is handled quickly, professionally and I am on my way. More

Problem solving I have experienced some electrical problems with my 2013 CMax. The crew at Champaign Ford City were able to track it to a bad cell in the battery. R I have experienced some electrical problems with my 2013 CMax. The crew at Champaign Ford City were able to track it to a bad cell in the battery. Replaced battery, all seems well so far. They worked with me to schedule a convenient time for me to bring it in. More