Champaign Ford City

Great Service on Short Notice I came in late in the afternoon (no problem for them) to get a regular service and it was completed within 45 minutes. The agents have a great attitu I came in late in the afternoon (no problem for them) to get a regular service and it was completed within 45 minutes. The agents have a great attitude and very helpful. I am always satisfied as a customer with the treatment and assistance. Car wash and interior clean is an added bonus and all of the service is fully explained. Great job!!!! More

Wheel bearing A wheel bearing was failing as I was traveling cross country on a Friday morning. I was squeezed in on a moments notice. The part had to be ordered fr A wheel bearing was failing as I was traveling cross country on a Friday morning. I was squeezed in on a moments notice. The part had to be ordered from a Ford distributer, which was delivered within two hours! I was back on the road mid afternoon, and safely arrived at my destination! More

Oil change I just stopped by for a oil change and they are always so friendly. They greet you when you arrive and the gentleman who took my information was the s I just stopped by for a oil change and they are always so friendly. They greet you when you arrive and the gentleman who took my information was the sweets man ever and very friendly and the kindness smile. They also wash and vacuum my vehicle with every oil change and service is usually fairly quick. Also they have an amazing rewards program which made my oil change free! Even better! More

All servicing and remote start install I always have good experiences. No complaints! Always offered a car wash and vacuum. Convenient early bird and late night drop off. Good communication I always have good experiences. No complaints! Always offered a car wash and vacuum. Convenient early bird and late night drop off. Good communication and transport in town if needed. More

Recall The recall work was done as promised and on time. The service writer is friendly and thorough. I have had my Fusion serviced here before and the servi The recall work was done as promised and on time. The service writer is friendly and thorough. I have had my Fusion serviced here before and the service has always been great. More

Regular servicing I always take my trucks here. Even when the I didn't want to hear the problem, the service has always been above and beyond. I always take my trucks here. Even when the I didn't want to hear the problem, the service has always been above and beyond. More

Oil change I had a oil change and tires rotated they are always so friendly and they wash and vacuumed my vehicle the service was quick I didn't have to wait lon I had a oil change and tires rotated they are always so friendly and they wash and vacuumed my vehicle the service was quick I didn't have to wait long. They greet you when you come in More

Excellent and Timely! Always excellent and timely service. Matt Odom is courteous and professional. I like the Works and the wash and vaccum service. I love Fords, and Always excellent and timely service. Matt Odom is courteous and professional. I like the Works and the wash and vaccum service. I love Fords, and their service Dept. More

Oil change and service We always deal with Matt Odom and he is very courteous and professional in dealing with us. He keeps us updated if there is a delay for any reason. We We always deal with Matt Odom and he is very courteous and professional in dealing with us. He keeps us updated if there is a delay for any reason. We reccomend him highly ! More

If you get the right service person, then things get done. Had to make special request to have car vacuumed when washed, but took service person to finish the job. T his should not be happening, bad use of per Had to make special request to have car vacuumed when washed, but took service person to finish the job. T his should not be happening, bad use of personnel's time. More