Champaign Ford City

So far, so good. I'm basically wary about dealerships thanks to a bad experience with another dealer but Ford City has provided great service to date. I like being ab I'm basically wary about dealerships thanks to a bad experience with another dealer but Ford City has provided great service to date. I like being able to just stop by without an appointment for scheduled service. The staff has always been courteous, the facility is clean and new and accommodating with a comfortable waiting area, and the prices are reasonable. More

Service Always great service at Ford City! Just pull to the big service entry door,it opens,they take your car. Go in and talk to a service manager and they t Always great service at Ford City! Just pull to the big service entry door,it opens,they take your car. Go in and talk to a service manager and they take care of vehicle. Relax in their waiting area with free wifi and they come and get you when it's ready. Can't be any easier than that! More

Great Service Experience Appreciate the service, the friendliness, and attention. Go there---you will enjoy the experience. Short wait, questions answered, and vehicle rece Appreciate the service, the friendliness, and attention. Go there---you will enjoy the experience. Short wait, questions answered, and vehicle received the attention I expect. More

Excellant work I appreciate being able to go in at my convince without an appointment and get excellent, timely service. And if any extra service that is required is I appreciate being able to go in at my convince without an appointment and get excellent, timely service. And if any extra service that is required is advised and can be taken care of that day or in a timely fashion. More

Service The service revived is above expectations and the attention to details are perfect. I would recommend this dealership to anyone when needs attention The service revived is above expectations and the attention to details are perfect. I would recommend this dealership to anyone when needs attention and quality work. More

Service recall Service was well done I'm happy with everything that was done to the vehicle. Employees were friendly and they allowed me to use a courtesy car. Service was well done I'm happy with everything that was done to the vehicle. Employees were friendly and they allowed me to use a courtesy car. More

thorough and preventive I had several important problems fixed from brakes (too thin) to lube and oil change to a connecting rod, all done in very efficient time. My transit I had several important problems fixed from brakes (too thin) to lube and oil change to a connecting rod, all done in very efficient time. My transit runs like a top. I like to be proactive about problems. Please inform and applaud the technical and working staff for their effort. I appreciate all. More

Excellent As always - exemplary service and attention to detail. I thoroughly recommend Ford City and their people. The individuals I dealt with (both sales and As always - exemplary service and attention to detail. I thoroughly recommend Ford City and their people. The individuals I dealt with (both sales and service) exceeded expectations, as always. Kesh Sharma More

Kind Attention! I left a voice mail w/my service rep Thurs. afternoon. I took my car at 7:30am, Friday. Matt reassured me that he was expecting me. Their very kind dr I left a voice mail w/my service rep Thurs. afternoon. I took my car at 7:30am, Friday. Matt reassured me that he was expecting me. Their very kind driver got me to work in SW Champaign before 8:00am! Thank you Ford City! More

Did a thorough inspection and corrected the problem. Found a problem with my brakes and fixed it in a timely fashion. Service rep went over everything in detail to help me make a decision. Found a problem with my brakes and fixed it in a timely fashion. Service rep went over everything in detail to help me make a decision. More