Champaign Ford City

Service Review Great job on our oil change service. Matt and the rest of the Ford service team were very understanding and did all to make the process easy, fast and Great job on our oil change service. Matt and the rest of the Ford service team were very understanding and did all to make the process easy, fast and painless. Look forward to using them again. More

My Service PARTNER - Champaign Ford City A special thank you to Derek Scroggins (Champaign Ford City Service Manager). Derek was able to take a bad situation that could have turned very ugly A special thank you to Derek Scroggins (Champaign Ford City Service Manager). Derek was able to take a bad situation that could have turned very ugly and turn it into a positive outcome and experience. Derek went the extra mile to assist me in working with Ford Motor Company and Ford Warranty Services, acting as my liaison and being my voice within Ford to ensure service provided met my expectations and the repairs were done right. Definitely my 'Trusted Advisor' - thanks to you and your team at Champaign Ford City. More

Satisfying experince I have always thought that dealer service centers are priced higher then other places. but I have learned that Ford city service is priced sometimes I have always thought that dealer service centers are priced higher then other places. but I have learned that Ford city service is priced sometimes lower than anywhere in town. More

As always, regular service was a great experience. Matt Odom and all others were great to work with. From the time one drops off a car in service bay to payment at window, a person is treated with res Matt Odom and all others were great to work with. From the time one drops off a car in service bay to payment at window, a person is treated with respect, information and wonderful customer service. The car and work is one thing, but without exceptional people and service, I would go elsewhere. Thanks. More

Every visit to C Ford City makes me feel like home . Everything went wel. The service is very good. There is a suitable sector to work and very good connection to interner. I really felt very comfortab . Everything went wel. The service is very good. There is a suitable sector to work and very good connection to interner. I really felt very comfortable More

Awesome! They just keep getting better,I was in and out in probably a half hour. (oil change)And they rotated the tires and wash it too! They just keep getting better,I was in and out in probably a half hour. (oil change)And they rotated the tires and wash it too! More

Wonderful detail service, Dan and his team are excellent! I am so impressed and thankful for the service I received at Champaign Ford City. I had to bring my car in for unexpected detail work, and Dan was gre I am so impressed and thankful for the service I received at Champaign Ford City. I had to bring my car in for unexpected detail work, and Dan was great. He was able to take my car in on short notice, called me with an estimate that morning before starting the work, and kept in contact with me all day regarding when he would be done and my car would be ready to pick up. Having recently moved to Champaign, this was my first visit to Ford City, and it will not be my last. Thank you for your great service, Dan, you were wonderful to work with! Additionally, the other staff I encountered along the way (a very nice salesman directing my to the Cashier, the Cashier herself, etc) were all very kind as well. More

service on my F150 I had my F 150 in for a oil change , there were quite a few vehicles ahead of me but i was offered a ride home but declined . My service manager Tod I had my F 150 in for a oil change , there were quite a few vehicles ahead of me but i was offered a ride home but declined . My service manager Tod Ballard was very courteous and warned me it would be about an hour and a half, he was close it was only an hour and fifteen minutes . that's a good thing . my truck was neat and clean when i got it back . very good service at Ford City John Barham More

Routine oil and filter changes. This time for routine oil and filter changes. But previous visit to ready my big truck for a long vacation hauling a heavy trailer. The staff is alway This time for routine oil and filter changes. But previous visit to ready my big truck for a long vacation hauling a heavy trailer. The staff is always friendly, greets me by name. Waiting area is comfortable with arm chairs or tables and chairs (Nice when I have to keep working) . Coffee machine is very nice, multiple coffee choices. Restrooms very clean. More

Good Day Good day at Ford. Fast, Friendly, and great work. The van drivers are great also. The sitting and coffee areas are clean. The toy room for the kids ne Good day at Ford. Fast, Friendly, and great work. The van drivers are great also. The sitting and coffee areas are clean. The toy room for the kids needs attention. More