Champaign Ford City

professional and prompt! Food City did a wonderful job. I received prompt customer service from the time I stepped out of my car until it was ready just a little later that sa Food City did a wonderful job. I received prompt customer service from the time I stepped out of my car until it was ready just a little later that same morning. More

Great Service! I have always had great service at Ford City. They are super efficient and car is always ready in a timely manner. Highly recommend Ford City for sa I have always had great service at Ford City. They are super efficient and car is always ready in a timely manner. Highly recommend Ford City for sales and service. More

Always Always Always great service I have never had a bad experience. The service department goes beyond the call of duty over and over again. They wash my car, vacuum, send me coupon I have never had a bad experience. The service department goes beyond the call of duty over and over again. They wash my car, vacuum, send me coupons for excellent deals on next service, and furthermore, they deliver my car back to me at work when I can't go get it. Last year I had a claim from my gap insurance and Ford City went to extremes to get that accomplished as well. After a lot of yucky experiences with other dealerships, this one has never let me down. Thanks Matt Odom in service, and all of you at Champaign Ford City. See you next time. More

Why you should get oil changes at your dealer I took my car in for a routine oil change and to check on the reason my transmission light kept going on and off. I had a faulty clutch, which was rep I took my car in for a routine oil change and to check on the reason my transmission light kept going on and off. I had a faulty clutch, which was repaired under warranty and the techs installed a new starter motor, which was under recall that I was totally unaware of. Had I taken the car to an oil change franchise, these problems wouldn't have been found. In addition, the service at FordCity is excellent, the staff is efficient, professional and very friendly. I've always, I got excellent service. More

Great service From the guys that greet you when you pull into the bay to the cashier you pay when you leave - what a great crew. I have never had a bad service exp From the guys that greet you when you pull into the bay to the cashier you pay when you leave - what a great crew. I have never had a bad service experience with Ford City. More

15Explorer Wonderful service and GREAT customer service from Sales Staff to Service Center! Matt in service goes above and beyond helping me and my wife! Thank Wonderful service and GREAT customer service from Sales Staff to Service Center! Matt in service goes above and beyond helping me and my wife! Thank you Champaign Ford City! More

Excellent! Great Customer Service Highly recommend Ford City. Everyone very friendly, professional. We trust completely taking our son's car to Ford City. Don Beckler is fantastic. Highly recommend Ford City. Everyone very friendly, professional. We trust completely taking our son's car to Ford City. Don Beckler is fantastic. Very professional, friendly and knowledgeable. GREAT place. Thank you. More

Amazing Service I can’t say enough wonderful things about how well we were treated by John (in service) and everybody else at Ford City Champaign. They earned our bu I can’t say enough wonderful things about how well we were treated by John (in service) and everybody else at Ford City Champaign. They earned our business for a very long time. More

Service Writer Matt Odom I can not say enough GREAT things about our service writer, Matt Odom. Matt has always been very involved in listening to our concerns as well as cre I can not say enough GREAT things about our service writer, Matt Odom. Matt has always been very involved in listening to our concerns as well as creating a positive service experience for both my wife and me. Matt's dedication for providing us with outstanding customer service strengthens our pledge in doing business with Ford City Service. Many thanks again to Matt and his team of technicians. Sincerely, More

Great Experience I absolutely could NOT be more delighted with the service I received at Ford City. Service Advisor John Hines provided world class service and attent I absolutely could NOT be more delighted with the service I received at Ford City. Service Advisor John Hines provided world class service and attention to details. Moved mountains going to bat for me on warranty issues and to make sure I was kept informed and satisfied with all that was done. GREAT JOB AND THANKS John Hines! More